Find and compare the best Artificial Intelligence software for ServiceNow in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for ServiceNow on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Valence
Valence Security
Valence finds and fixes SaaS risks, enabling secure SaaS adoption through SaaS discovery, SSPM, ITDR, and advanced remediation, addressing shadow IT, misconfigurations, and identity risks. -
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Geomant
Geomant
Geomant enhances your current technology to elevate your customer experience significantly. By employing cloud-based solutions and ensuring seamless integrations, we maximize the capabilities of your contact center. Our robust, feature-rich cloud contact center system empowers users with comprehensive functionalities without the burden of expensive hardware or software licenses. With subscription-based pricing, you can easily adjust your licenses based on actual business needs, ensuring you never pay for more than you require. Rapid deployment in just a few hours allows you to quickly enjoy the advantages of integrating a chat solution into your setup. Additionally, we offer support for digital and social channels, in-queue and scheduled callbacks, call recording, and much more! Our solutions also include real-time and historical performance management tools for wallboards and agent desktops. Furthermore, we provide extensive contact center capabilities tailored for Microsoft Teams, ensuring a truly omnichannel experience for all users. This comprehensive approach guarantees that your team can respond effectively to customer needs across multiple platforms. -
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Visativ Chatbot
Living Actor
Our chatbot promptly addresses common inquiries, ensures that your employees have access to information round the clock, supports your HR professionals, and enhances overall performance. Acting as an IT and business specialist, your chatbot helps lower support costs while delivering a fun, interactive, and personalized experience for employees. It accompanies web visitors throughout their online journey, providing them with essential information that aids in making informed decisions and purchases. This innovative virtual employee, equipped with emotions and a voice, makes interactions feel more human, facilitating natural and effective conversations. Additionally, it serves as a true representative of your brand identity. Living Actor integrates advanced natural language processing (NLP), voice technology, and artificial intelligence into a user-friendly, interactive platform that you can manage effortlessly with just a few clicks. Our primary focus is on ensuring your chatbot’s performance and efficiency, aiming to create seamless user experiences that resonate with your audience. Ultimately, a well-designed chatbot not only streamlines processes but also enhances overall employee satisfaction and engagement. -
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StepFunction
StepFunction
Our machine learning platform actively engages with and learns from every interaction you have with your customers. StepFunction provides you with valuable insights and predictions for growth. This comprehensive solution adapts to your current level of readiness and operational capabilities. Growth AI begins by integrating operational data from various sources, including systems of record, CRM, billing, support, product usage, and customer feedback. By mastering data preparation, businesses can achieve significant improvements in their predictive capabilities. StepFunction seamlessly integrates with your existing systems and enhances your customer success workflows without causing disruption. Gain detailed insights into your revenue dynamics, taking into account new customers, upgrades, stability, downgrades, and churn. Access historical trends and future cohort predictions effortlessly. Receive insightful risk scores that enable you to proactively engage customers who may need attention, along with tailored recommendations for intervention. Instantly track changes in customer risk levels and gain an understanding of the underlying reasons for these shifts, ensuring you stay ahead of potential challenges. This holistic approach allows businesses to make informed decisions and foster stronger customer relationships. -
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InfiBot
NovelVox
Achieve tangible outcomes with a comprehensive conversational AI strategy that spans multiple channels. Engage with your customers instantly, regardless of the time or platform they choose to reach out. By integrating both skilled human representatives and InfiBot, you can provide exceptional service on a large scale. Create customized AI chatbots that cater to the specific needs of each customer throughout their journey, from their initial inquiry to the purchase phase and beyond into ongoing support. Address customer concerns and process requests where they are most convenient, utilizing InfiBot's omnichannel engagement capabilities. Initiate interactions on one platform and effortlessly transition them to another without losing any context. Centralize the management of all conversations, regardless of the channels your customers prefer. Employ insightful questioning techniques to identify customer challenges, confirm identities, deliver precise answers, and efficiently direct conversations to human agents, all powered by advanced natural language understanding. This strategic approach not only enhances customer satisfaction but also optimizes operational efficiency across the board. -
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Twig
Twig
Twig performs semantic analysis on your documentation, knowledge bases, and previous support tickets, which allows it to effectively address intricate customer inquiries while also achieving a 30% reduction in costs. By harnessing AI models trained on publicly accessible data, it enhances productivity and minimizes inconsistencies in support quality. Acting as an AI layer integrated with your current customer support systems, Twig equips your support agents with the ability to deliver more effective and prompt responses. It leverages cutting-edge AI technology to elevate every support representative's performance. The AI meticulously reviews all relevant resources to suggest appropriate responses, while citations bolster accuracy and foster trust. Additionally, the system continually improves by learning from the interactions of your agents, which is essential for maintaining high levels of agent productivity and customer satisfaction. By establishing elevated minimum standards for response quality, Twig also aids agents in identifying potential risks in their replies, contributing significantly to the overall success of customer experience initiatives. This comprehensive approach not only streamlines operations but also empowers teams to excel in their roles. -
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Sana
Sana Labs
Experience a centralized hub for all your educational and informational needs. Sana is an innovative learning platform powered by AI that equips teams with the ability to discover, disseminate, and leverage the knowledge necessary for fulfilling their objectives. Enhance the learning journey for everyone by merging live collaborative interactions with tailored self-paced courses, all available in a single location. Simplify the sharing of knowledge through the capabilities of Sana Assistant, which can create questions, explanations, images, and even entire courses autonomously. Encourage active participation and excitement through a variety of interactive elements such as quizzes, Q&A sessions, polls, sticky notes, reflection cards, recordings, and much more. Seamlessly integrate Sana with your team's favorite applications, ensuring that your organization's collective knowledge remains accessible and searchable in less than 100 milliseconds. From Github to Google Workspace, Notion, Slack, and Salesforce, whatever you need, Sana is ready to provide insights from it. All of this comes together to foster a vibrant learning culture within your organization. -
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AnswerGPT
AptEdge
Transform your customer service experience with AnswerGPT™, the cutting-edge generative AI Answer Engine designed to enhance your support team's efficiency, elevate customer satisfaction, and reduce operational costs. By converting your enterprise’s valuable knowledge into responsive solutions, your team can swiftly tackle issues, enhance the quality of interactions, and maintain customer satisfaction. This innovative system automatically manages frequent inquiries, categorizes similar cases, and allows your staff to concentrate on more critical tasks. AptEdge seamlessly integrates with all of your existing applications, including knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, and collaboration platforms, ensuring comprehensive coverage for your needs. Equip your sales team with a competitive advantage, keep your developers focused on coding, and assist your product teams in refining their offerings. Additionally, empower your agents to become instant experts and gain complete visibility into emerging issues, enabling you to proactively address them before they affect your business operations. Ultimately, this solution revolutionizes the way you handle customer interactions and internal processes, leading to a more efficient and responsive organization. -
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Ikigai
Ikigai
Enhancing model performance and conducting scenario analyses through simulations with historical datasets is essential for progress. Collaboration is streamlined across data governance, access management, and version control. With Ikigai's ready-to-use integrations, you can effortlessly incorporate a wide range of tools that fit seamlessly into your existing workflows. Ikigai offers over 200 connectors, allowing you to connect to virtually any data source you can imagine. If you're looking to deploy your machine learning pipeline to a website or dashboard, Ikigai’s web integrations make that process straightforward. Utilize triggers to initiate data synchronizations and obtain updates every time you execute a data automation flow. In addition, you can connect to your own APIs or develop new ones for your data stack, ensuring a smooth integration with Ikigai. This flexibility empowers teams to adapt quickly to changing data landscapes and leverage insights effectively. -
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Kindo
Kindo
Kindo has arrived, transforming the way we work forever. With just a few simple clicks, you can connect to any AI model, seamlessly integrate it with your existing applications, and delegate your repetitive tasks through efficient workflows. This innovative platform allows you to concentrate on the most rewarding aspects of your job, freeing you from the burden of mundane tasks. As the first self-service AI platform, Kindo securely links OpenAI's ChatGPT, Google Bard, Cohere Claude, or any AI model of your choice to your organization's data while maintaining privacy. Enhance your productivity with effortless AI-driven search capabilities, connect to over 200 SaaS apps, and easily construct no-code workflows powered by AI. By asking questions about your data, you can receive immediate answers, eliminating the need to sift through endless spreadsheets or wikis—Kindo effectively overlays AI tools onto your current applications to answer your most pressing inquiries. With Kindo, you’re not just working smarter; you’re revolutionizing your entire approach to tasks and information retrieval. -
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Blink
Blink Ops
Blink serves as a powerful ROI enhancer for security teams and business executives aiming to efficiently secure an extensive range of scenarios. It provides comprehensive visibility and coverage of alerts throughout your organization and security infrastructure. By leveraging automated processes, it minimizes noise and decreases the incidence of false alarms in alerts. Additionally, it scans for attacks while proactively detecting insider threats and vulnerabilities. Users can establish automated workflows that incorporate pertinent context, simplify communication, and shorten mean time to resolution (MTTR). Alerts can be acted upon to bolster your cloud security posture through no-code automation and generative AI. The platform also facilitates shift-left access requests, streamlines approval processes, and allows developers to work without hindrance, all while ensuring application security. Furthermore, it enables ongoing monitoring of applications for compliance with SOC2, ISO, GDPR, and other standards, helping to enforce necessary controls. This comprehensive approach not only improves security but also enhances operational efficiency across the board. -
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SymphonyAI Apex
SymphonyAI
Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives. -
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Mindflow
Mindflow
Harness the power of hyper-automation on a large scale with user-friendly no-code solutions and AI-crafted workflows. Gain access to an unparalleled integration library that provides every tool you could possibly need. Simply select your desired service from the Integrations library and start automating your processes. You can onboard and establish your initial workflows in just a matter of minutes. If you require assistance, utilize pre-built templates, engage with the AI assistant, or take advantage of the resources available at the Mindflow excellence center. By entering your requirements in straightforward text, you allow Mindflow to handle everything else seamlessly. Generate workflows tailored to fit your technological environment from any given input. With Mindflow, you can create AI-generated workflows designed to tackle any scenario, significantly minimizing the time required for development. This platform revolutionizes enterprise automation by offering an extensive array of integrations. You can effortlessly incorporate any new tool into our system in mere minutes, effectively overcoming the limitations imposed by conventional integration methods. Furthermore, seamlessly connect and orchestrate your entire tech stack, regardless of the tools you choose to utilize, ensuring a more efficient operational flow. -
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HuLoop
HuLoop
Receive insights grounded in data regarding your workforce, operational methods, and technological tools. Establish automation for intricate business workflows that span various systems and data sources. Streamline repetitive tasks to facilitate testing that proves challenging to accomplish manually. The HuLoop platform is designed to create, deploy, and oversee intelligent agents, functioning as a digital workforce that takes over mundane tasks your employees shouldn’t have to handle. By utilizing HuLoop's digital agents, you can achieve reduced costs, enhanced productivity, and greater job satisfaction among your team members. This platform provides a comprehensive view of your operational capabilities, enabling you to grasp and modify the interactions among your people, processes, and technologies. Moreover, it orchestrates and automates complex business processes across disparate systems and data, effectively reducing the reliance on human intervention. These agents not only execute and control tests but also verify expected results, ensuring quality and efficiency. Ultimately, automating these repetitive tasks allows your organization to focus on strategic initiatives rather than manual processes. -
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Ema
Ema
Introducing Ema, an all-encompassing AI employee designed to enhance productivity throughout every position in your organization. Her user-friendly interface inspires confidence and ensures precision. Ema serves as the essential operating system that enables generative AI to function effectively at the enterprise level. Through a unique generative workflow engine, she simplifies complex processes into straightforward conversations. With a strong emphasis on trustworthiness and compliance, Ema prioritizes your data's security. The EmaFusion model intelligently integrates outputs from various leading public language models alongside tailored private models, significantly boosting productivity while maintaining exceptional accuracy. We envision a workplace where fewer mundane tasks allow for greater creative exploration, and generative AI provides a unique chance to realize this vision. Ema effortlessly integrates with hundreds of enterprise applications, requiring no additional training. Furthermore, she adeptly interacts with the core components of your organization, including documents, logs, data, code, and policies, ensuring a harmonious workflow. By leveraging Ema, teams are empowered to focus on innovation and strategic initiatives rather than getting bogged down in repetitive tasks. -
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BREVIAN
BREVIAN
An AI agent designed to interpret information from your ticketing systems, customer relationship management tools, knowledge repositories, and release documentation can significantly enhance the efficiency of your support teams in ticket resolution. It streamlines the process by automatically directing tickets to the appropriate department based on their content. Transitioning from a reactive support model to a proactive one is possible by identifying potential issues before they escalate. Additionally, it organizes tickets into prevalent topics and patterns, thereby enriching knowledge bases to help decrease the overall ticket volume. BREVIAN AI agents come equipped with built-in security and safety features, eliminating the need for multiple product integrations to achieve enterprise readiness. They allow for the implementation of uniform controls that are independent of your data and models. Furthermore, business teams can integrate various agents to create an intelligent network that spans across their enterprise data. This solution also facilitates knowledge extraction from both structured and unstructured data, including images, enhancing overall data utility. Overall, leveraging such technology can lead to marked improvements in operational efficiency. -
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Bedrock Security
Bedrock Security
At Bedrock Security, seamless data protection allows businesses to safely harness the growth of cloud and AI data without hindering their operations. Begin your journey towards enhanced data security and progress beyond mere visibility. Leverage AI insights to gain a deeper understanding of your essential data while ensuring compliance with cloud and GenAI regulations through ready-to-use compliance frameworks. Since your data is dynamic—constantly evolving and shifting—it is imperative to conduct ongoing security evaluations. Effectively oversee remediation and response by incorporating behavior-driven anomaly detection, SIEM/SOAR integration, policy enforcement, and prioritization informed by data context. Advanced security programs can support seamless business activities while adeptly addressing risks to the organization’s brand, revenue, and reputation. Additionally, Bedrock’s AIR framework assists organizations in minimizing data use, streamlining identity and access controls, and enhancing data security measures. This comprehensive approach empowers companies to operate confidently in a rapidly changing digital landscape. -
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Parloa
Parloa
AI is transforming customer service now and for the foreseeable future – with our innovative AI platform, you can enter a new era of contact centers. We offer a comprehensive AI contact center solution that combines human expertise and artificial intelligence to redefine customer service for the next ten years. Parloa meticulously integrates and customizes the most effective AI tools, empowering you to achieve up to 15% enhanced results right from the start. Our platform comes equipped with a variety of common use cases that require no additional effort from your side. This empowers your business units to seamlessly access all necessary AI technologies independently of IT support. You can effortlessly implement your automation processes using a simple drag and drop interface, managing the AI capabilities without the need for coding. Our robust technical infrastructure guarantees complete oversight of every aspect of both calls and chats, delivering unmatched quality in automation. Additionally, this user-friendly approach ensures that both small and large businesses can leverage advanced AI solutions without a steep learning curve. -
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Vorlon
Vorlon
Achieve ongoing near real-time detection and identification of data in transit between third-party applications, equipped with remediation capabilities. Failing to consistently monitor third-party APIs may unwittingly give attackers an average of seven months to exploit vulnerabilities before you can identify and resolve an issue. Vorlon offers continuous surveillance of your third-party applications, detecting unusual activities in near real-time by processing your data every hour. Gain a clear understanding of the risks associated with the third-party apps utilized by your Enterprise, along with actionable insights and recommendations. You can confidently report progress to your stakeholders and board, ensuring transparency. Enhance visibility into your external applications and swiftly detect, investigate, and respond to unusual activities, data breaches, and security incidents as they occur. Additionally, assess the compliance of the third-party applications your Enterprise relies on with relevant regulations, providing stakeholders with solid proof of compliance. Maintaining effective security protocols is essential for safeguarding your organization against potential threats. -
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UnifyApps
UnifyApps
Streamline fragmented systems and eliminate data silos by empowering your teams to create sophisticated applications, automate workflows, and construct data pipelines effectively. Quickly automate intricate business processes across various applications in mere minutes. Develop and launch both customer-facing and internal applications effortlessly. Take advantage of an extensive selection of pre-built rich components to enhance your projects. Ensure enterprise-grade security and governance while benefiting from robust debugging and change management capabilities. Accelerate the development of enterprise-grade applications by tenfold without the need for coding. Leverage powerful reliability features, including caching, rate limiting, and circuit breakers. Create custom integrations in less than a day using the connector SDK, facilitating seamless connections. Achieve real-time data replication from any source to desired destination systems, making it easy to transfer data across applications, data warehouses, or data lakes. Additionally, enable preload transformations and automated schema mapping to streamline your data processes further. This approach ensures that your organization can respond to challenges with agility and efficiency. -
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Serenity EHS
Serenity
Serenity is a modern AI-driven EHS platform designed to improve safety, compliance, and operational efficiency. It enables organizations to report incidents, perform inspections, and manage audits in real time. The platform uses AI to automate workflows, recommend corrective actions, and reduce manual effort. Serenity is built for frontline workers, offering intuitive mobile tools that fit seamlessly into daily operations. Safety managers benefit from faster investigations, streamlined reporting, and simplified audits. EHS leaders gain clear visibility through dashboards that surface risks and performance trends. Serenity is more than a system of record—it is a system of action. Designed with user engagement in mind, it increases adoption across teams. Built natively on ServiceNow, Serenity ensures security, scalability, and integration flexibility. The platform helps organizations create safer workplaces with measurable results. -
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Zenity
Zenity
Enterprise copilots and low-code/no-code platforms have revolutionized the process of developing robust business AI applications and bots, making it quicker and more accessible than ever. With the advent of generative AI, individuals from various technical backgrounds can now foster innovation, streamline repetitive tasks, and design efficient workflows with ease. Much like the public cloud, while these AI and low-code solutions safeguard the foundational infrastructure, they do not protect the resources or data that are built on top of it. As a multitude of applications, automations, and copilots are being developed, the risks associated with prompt injection, RAG poisoning, and data leaks significantly escalate. In contrast to traditional software development, the use of copilots and low-code platforms often overlooks the crucial phases of testing, security analysis, and performance evaluation. By empowering both professional and citizen developers, organizations can enable the creation of tailored solutions that adhere to security and compliance requirements. We invite you to discuss how your team can effectively harness the power of copilots and low-code development to drive your business forward. This collaboration could lead to innovative solutions that not only meet your needs but also enhance overall operational efficiency. -
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ModelOp
ModelOp
ModelOp stands at the forefront of AI governance solutions, empowering businesses to protect their AI projects, including generative AI and Large Language Models (LLMs), while promoting innovation. As corporate leaders push for swift integration of generative AI, they encounter various challenges such as financial implications, regulatory compliance, security concerns, privacy issues, ethical dilemmas, and potential brand damage. With governments at global, federal, state, and local levels rapidly establishing AI regulations and oversight, organizations must act promptly to align with these emerging guidelines aimed at mitigating AI-related risks. Engaging with AI Governance specialists can keep you updated on market dynamics, regulatory changes, news, research, and valuable perspectives that facilitate a careful navigation of the benefits and hazards of enterprise AI. ModelOp Center not only ensures organizational safety but also instills confidence among all stakeholders involved. By enhancing the processes of reporting, monitoring, and compliance across the enterprise, businesses can foster a culture of responsible AI usage. In a landscape that evolves quickly, staying informed and compliant is essential for sustainable success. -
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UBIX
UBIX
Constantly accessible, real-time business decision-making is achievable without requiring specialized tools or resources. UBIX stands out as an innovator at the crossroads of generative AI and reinforcement learning, facilitating actionable insights and automation driven by business needs. Our unique no-code SaaS platform swiftly contextualizes and displays data from both internal and external sources within minutes, revolutionizing the transformation of AI and machine learning innovations. This approach enhances everyday decision-making that influences productivity, waste management, compliance, growth, and profitability. We ensure the right data reaches the appropriate business leader at the optimal moment and in the best format. By following just five simple steps over a few days, organizations can seamlessly integrate AI capabilities into their operations. This not only strengthens business intelligence efforts but also liberates data scientists to focus on innovation rather than routine reporting tasks. The power of artificial intelligence is no longer confined to large enterprises or technical teams; it is now accessible to individuals in organizations of every size. With UBIX, advanced analytics and artificial intelligence become a resource available to all. -
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Unleash
Unleash
Unleash serves as your ultimate destination for optimizing collective intelligence, making knowledge management easier and enhancing the accessibility of information. Our sophisticated engine interprets user intent via advanced semantic search, evaluating the connections between words to deliver pertinent results, even when queries are less than perfect. Simply pose a question, and you will receive AI-generated answers pulled from your comprehensive knowledge bases. With superior search functionalities, effortlessly locate and retrieve the information you require all in one platform. You can seamlessly integrate Unleash's AI-driven bot into various applications such as Slack, Teams, and Zendesk, providing your team with immediate automated responses directly sourced from your organization’s knowledge repository. Tailor the knowledge base of the bot to ensure it provides precise and relevant answers, enhancing the insights offered on your platforms. Discover details about ongoing projects, team collaborations, and experts in various domains. Effectively manage your organization’s knowledge through wikis, curated collections, and quick links, and enjoy the flexibility of accessing this valuable information from any work environment. This comprehensive approach ensures that your team remains informed and engaged, fostering a culture of collaboration and continuous learning.
