Find and compare the best Artificial Intelligence software for ServiceNow in 2026
Sort:
Use the comparison tool below to compare the top Artificial Intelligence software for ServiceNow on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
-
1
Cognigy.AI
NiCE Cognigy
Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries. -
2
Dialpad Sell
Dialpad
$95 per user per monthDialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences. -
3
Alexa Smart Properties
Amazon
$7 per month deviceAmazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents. -
4
Sapling AI Writing Assistant
Sapling Intelligence
$25 per monthAI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents. -
5
Zero Incident Framework
GAVS Technologies
$5 per user, per monthZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall. -
6
Elastic Observability
Elastic
$16 per monthLeverage the most extensively utilized observability platform, founded on the reliable Elastic Stack (commonly referred to as the ELK Stack), to integrate disparate data sources, providing cohesive visibility and actionable insights. To truly monitor and extract insights from your distributed systems, it is essential to consolidate all your observability data within a single framework. Eliminate data silos by merging application, infrastructure, and user information into a holistic solution that facilitates comprehensive observability and alerting. By integrating limitless telemetry data collection with search-driven problem-solving capabilities, you can achieve superior operational and business outcomes. Unify your data silos by assimilating all telemetry data, including metrics, logs, and traces, from any source into a platform that is open, extensible, and scalable. Enhance the speed of problem resolution through automatic anomaly detection that leverages machine learning and sophisticated data analytics, ensuring you stay ahead in today's fast-paced environment. This integrated approach not only streamlines processes but also empowers teams to make informed decisions swiftly. -
7
Sedai
Sedai
$10 per monthSedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos. -
8
InsightFinder
InsightFinder
$2.5 per core per monthInsightFinder Unified Intelligence Engine platform (UIE) provides human-centered AI solutions to identify root causes of incidents and prevent them from happening. InsightFinder uses patented self-tuning, unsupervised machine learning to continuously learn from logs, traces and triage threads of DevOps Engineers and SREs to identify root causes and predict future incidents. Companies of all sizes have adopted the platform and found that they can predict business-impacting incidents hours ahead of time with clearly identified root causes. You can get a complete overview of your IT Ops environment, including trends and patterns as well as team activities. You can also view calculations that show overall downtime savings, cost-of-labor savings, and the number of incidents solved. -
9
Intento
Intento
$75 per monthA comprehensive machine translation and multilingual generative AI solution designed for businesses operating on a global scale. Our platform provides an instant, customized, and user-friendly language experience seamlessly integrated into the software systems already utilized by your customers and team members, accommodating more than 650 languages. By utilizing optimal machine translation coupled with source quality enhancement and automated post-editing powered by generative AI, you can reduce translation expenses by as much as 95%. Let us manage your bespoke machine translation engines to ensure efficiency. Enhance the capabilities of your customer support teams with real-time translation for chat interactions and support tickets, enabling assistance for customers around the clock in their preferred language. Expand your self-service options by enabling instant translation of knowledge bases and community forums, specifically designed to meet your unique data requirements. Our language hub efficiently translates documents, support inquiries, and enterprise applications, ensuring that everyone remains informed and included throughout the process. It functions as both a dedicated translation portal and offers seamless integration with platforms such as Atlassian, Microsoft, ServiceNow, Zendesk, among others, to enhance overall productivity and collaboration. With our solution, businesses can truly operate without language barriers, fostering better communication and engagement. -
10
Central Sales Assistant
TeamCentral
$23,000 per yearUtilize both voice and text commands to effortlessly gather all the information you require about your clients. Every piece of customer data, sourced from your internal systems as well as public web resources, can be accessed from a single location whenever needed. This innovative approach can save your prospecting and customer experience teams countless hours that would otherwise be spent on research. In just seconds each day, stay informed about all developments within your region or product line. You’ll receive reminders to express gratitude to loyal customers, follow up on overdue invoices, prepare for upcoming meetings, document notes from previous discussions, and much more. Many CRM implementations fall short due to poor or incomplete data; however, with Sales Assistant, you can gather extensive customer data in one centralized location, maximizing your CRM investment. Seamlessly manage intricate integration processes across various systems, incorporating SaaS data into your applications, portals, and intranets with ease. You'll have access to a single API that serves all your corporate software needs. Furthermore, this streamlined approach not only enhances data accessibility but also fosters improved collaboration among your teams. -
11
Curiosity
Curiosity
€3.99/month Curiosity is redefining enterprise knowledge discovery with a blend of in-memory performance and AI intelligence. It unifies all your company’s tools: Slack, Confluence, Microsoft 365, Google Workspace and more; all into one seamless search experience. With Curiosity, you can instantly search and interact with information across multiple systems. Its AI Assistant transforms your workflow: summarize complex documents, draft content or ask questions directly to your company’s knowledge base. Everything happens securely, right where your data lives. The platform’s in-memory search engine delivers lightning-fast results across structured and unstructured data, while fast setup means you can deploy and connect your data sources within minutes. Built for flexibility, Curiosity scales from small teams to large enterprises, adapting to your infrastructure, privacy and compliance requirements. Whether you’re an engineer, knowledge manager or IT leader, Curiosity helps your organization work smarter; not harder. Fast setup. In-memory speed. Flexible for enterprise. -
12
Threatrix
Threatrix
$41 per monthThe Threatrix autonomous platform ensures the security of your open source supply chain and compliance with licensing, enabling your team to concentrate on producing exceptional software. Step into a new era of open source management with Threatrix's innovative solutions. This platform effectively mitigates security threats while helping teams manage license compliance swiftly within a unified and streamlined interface. With scans that finish in mere seconds, there is no delay in your build process. Instant proof of origin guarantees actionable insights, while the system can handle billions of source files daily, offering remarkable scalability for even the most extensive organizations. Enhance your vulnerability detection capabilities with superior control and visibility into risks, made possible by our cutting-edge TrueMatch technology. Additionally, a robust knowledge base consolidates all known open source vulnerabilities along with pre-zero-day intelligence sourced from the dark web. By integrating these advanced features, Threatrix empowers teams to navigate the complexities of open source technology with confidence and efficiency. -
13
Dropzone AI
Dropzone AI
$36,000/year Dropzone AI emulates the methods used by top-tier analysts to conduct thorough investigations for every alert without human intervention. This dedicated AI agent handles complete investigations autonomously, ensuring that all alerts are addressed comprehensively. Designed to mirror the investigative strategies employed by leading SOC analysts, its output is not only quick but also detailed and precise. Users have the added benefit of engaging with its chatbot for more in-depth discussions. The cybersecurity reasoning framework of Dropzone, uniquely developed using cutting-edge technology, executes a meticulous investigation for each alert. Its foundational training, contextual awareness of organizational specifics, and built-in safeguards contribute to its impressive accuracy. Ultimately, Dropzone produces a comprehensive report that includes a conclusion, an executive summary, and detailed insights presented in clear language. Moreover, the chatbot feature enhances user engagement by allowing for on-the-fly questions and clarifications. -
14
Hooper
Hooper
FreeHooper offers robust data orchestration to effectively manage distributed information throughout an organization. Its hyper-automation and low-code application platform ensures that information reaches the appropriate individuals at the optimal time. By utilizing Rapid App Development (RAD), Hooper empowers you to implement strategies and processes while designing workflows for your business using an intuitive drag-and-drop visual interface. Teams can be effectively managed and legacy systems seamlessly integrated to foster improved agility and smooth operations. With Hooper, crafting solutions tailored specifically to your requirements becomes effortless. Whether you're developing an intricate sales management system or a straightforward registration portal, you can achieve it all without any coding knowledge. This visual development platform allows anyone to create applications and solutions without the need to write code. Quick onboarding is facilitated through e-invites, and a highly customizable privilege control system ensures that visibility and interactions can be managed on a very granular level. By leveraging these capabilities, organizations can enhance collaboration and streamline their processes further. -
15
Skott
Lyzr AI
$99 per monthSkott functions as an autonomous AI marketing agent that takes care of researching, writing, and posting content, which enables your team to dedicate more time to strategic planning and creative projects. It features a customizable user interface and workflow that delivers actionable insights to shape your strategy, helps you stay ahead of industry trends through real-time data, provides thorough competitive analysis, and offers audience insights to effectively customize your content. Skott shines in producing exceptional content, including impactful blog articles, captivating social media posts, and SEO-friendly writing, while ensuring a uniform brand voice across various platforms. Furthermore, it facilitates smooth publishing by allowing you to post across multiple channels with ease, maintain consistent formatting and optimization, automate scheduling tasks, and integrate seamlessly with leading blogging and social media platforms. In addition to these features, Skott presents a cost-effective solution, delivering high-quality marketing services that enhance your return on investment without the need for excessive spending or additional hires. With its robust functionality, Skott empowers your marketing efforts, ultimately driving growth and engagement for your brand. -
16
RecRam
RecRam
$65 per monthRecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall. -
17
Chatterbox
Resemble AI
$5 per monthChatterbox, an open-source voice cloning AI model created by Resemble AI and distributed under the MIT license, allows users to perform zero-shot voice cloning with just a five-second sample of reference audio, thereby removing the requirement for extensive training. This innovative model provides expressive speech synthesis that features emotion control, enabling users to modify the expressiveness of the voice from a dull tone to a highly dramatic one using a single adjustable parameter. Additionally, Chatterbox allows for accent modulation and offers text-based control, which guarantees a high-quality and human-like text-to-speech output. With its faster-than-real-time inference capabilities, it is well-suited for applications requiring immediate responses, such as voice assistants and interactive media experiences. Designed with developers in mind, the model supports easy installation via pip and comes with thorough documentation. Furthermore, Chatterbox integrates built-in watermarking through Resemble AI’s PerTh (Perceptual Threshold) Watermarker, which discreetly embeds data to safeguard the authenticity of generated audio. This combination of features makes Chatterbox a powerful tool for creating versatile and realistic voice applications. The model's emphasis on user control and quality further enhances its appeal in various creative and professional fields. -
18
Fixify
Fixify
$3,000 per monthFixify is an advanced IT help desk solution that merges artificial intelligence automation with human skill to optimize support operations. By effortlessly integrating with current ticketing systems, Fixify can automate as much as 75% of Tier 1 and Tier 2 support requests, including tasks like password resets, application installations, and hardware troubleshooting. Its AI-driven ticket categorization captures patterns and trends, which aids in efficient triage and swift resolution. Additionally, real-time sentiment analysis leverages advanced language models to monitor user interactions, identifying emotional shifts and helping analysts deliver compassionate support. Fixify provides comprehensive visibility and oversight through dashboards that monitor key metrics such as response times, service level agreement compliance, and user satisfaction ratings. The platform is designed to accommodate multi-timezone operations, ensuring that global teams receive consistent support regardless of location. With customizable workflows and seamless integration with popular tools such as Slack and Teams, Fixify significantly improves the overall experience for end-users while fostering a more effective support environment. Ultimately, this innovative solution aims to enhance productivity and satisfaction for both users and support teams alike. -
19
Collate
Collate
FreeCollate is a metadata platform powered by AI that equips data teams with automated tools for discovery, observability, quality, and governance, utilizing agent-based workflows for efficiency. It is constructed on the foundation of OpenMetadata and features a cohesive metadata graph, providing over 90 seamless connectors for gathering metadata from various sources like databases, data warehouses, BI tools, and data pipelines. This platform not only offers detailed column-level lineage and data profiling but also implements no-code quality tests to ensure data integrity. The AI agents play a crucial role in streamlining processes such as data discovery, permission-sensitive querying, alert notifications, and incident management workflows on a large scale. Furthermore, the platform includes real-time dashboards, interactive analyses, and a shared business glossary that cater to both technical and non-technical users, facilitating the management of high-quality data assets. Additionally, its continuous monitoring and governance automation help uphold compliance with regulations such as GDPR and CCPA, which significantly minimizes the time taken to resolve data-related issues and reduces the overall cost of ownership. This comprehensive approach to data management not only enhances operational efficiency but also fosters a culture of data stewardship across the organization. -
20
Dialpad Support
Dialpad
$15 per monthDialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers. -
21
Enjo
Enjo
$490 per monthEnjo AI is a robust support automation platform designed for enterprises, utilizing generative AI to create intelligent support agents that effectively manage workflows across IT, HR, and customer service from start to finish. Organizations can customize these agents using their own knowledge bases, including documents, tickets, files, videos, and SharePoint visuals, which allows for precise and context-driven responses, automatic ticket creation and routing, and the ability to execute tasks across various systems through natural language commands. The platform also offers AI-powered search capabilities for tailored query responses, automated ticketing to streamline request management, and agent assist features that provide real-time support to human agents. Additionally, it includes AI actions for executing tasks such as database queries or updating records, along with AI Insights that offer valuable visibility into trends, potential bottlenecks, and overall performance metrics. With seamless integration into popular tools like Slack, Teams, Jira, and ServiceNow, it allows for quick implementation, often providing immediate value from day one through a no-code setup process. This innovative approach not only enhances productivity but also revolutionizes how organizations interact with their support systems. -
22
LLaforM
Signovus Insights
$30 per monthSignovus Insights presents LLaforM, an innovative platform that leverages AI to enhance productivity and streamline application development, empowering teams to swiftly design, automate, deploy, and scale custom internal tools and workflows with minimal coding efforts, thereby decreasing manual tasks and expediting the delivery of functional applications; users can craft solutions for various business processes, including IT ticketing, support systems, project management, leave requests, inventory tracking, and asset management, in addition to data and analytics workflows that encompass automated reporting, dashboards, financial forecasting, application usage monitoring, and database management, alongside AI-driven automation for tasks like document analysis, transcription, code generation, and communication. LLaforM is designed to integrate seamlessly with various databases such as Postgres, MySQL, MongoDB, Snowflake, and BigQuery, while also linking to an array of SaaS and API services including Slack, Notion, HubSpot, Salesforce, Jira, and ServiceNow, and collaborating with AI providers such as OpenAI, Anthropic, and Gemini, thus providing a comprehensive toolkit for modern business needs. With its robust capabilities, LLaforM not only simplifies the development process but also enables organizations to leverage advanced technologies for better decision-making and operational efficiency. -
23
Journeys
RenderDraw
$29/user/ month Journeys - A Smart Sales Presentation Tool. Elevate your static PowerPoint slides into lively, measurable sales experiences that captivate prospects. With Journeys, sales teams can effortlessly craft tailored presentations in mere minutes rather than laboring for hours, all while offering immediate engagement insights and AI-driven content creation. Notable Features: • Swift Presentation Development - Create individualized sales decks in less than two minutes with the aid of AI and a library of templates. • Interactive Online Experiences - Transform conventional slides into engaging, web-based presentations that allow prospects to navigate at their leisure. • Engagement Metrics - Monitor slide views, duration of engagement, and interaction trends to pinpoint buying signals and enhance follow-up strategies. • Seamless CRM Integration - Built-in Salesforce connectivity ensures that presentation activities align seamlessly with your sales pipeline. • Template Oversight - Streamline and manage approved content, granting representatives the flexibility to tailor presentations for their potential clients. • Mobile-Friendly Design - Ensure an optimal viewing experience across all devices, making it easier for prospects to engage on the go. -
24
Ringg AI
Ringg AI
$0.10 per minuteRingg AI is an innovative no-code solution that empowers organizations to design, implement, and oversee AI-driven voice agents that can efficiently manage phone interactions on a large scale. This platform facilitates the automation of both incoming and outgoing calls, catering to various applications such as lead qualification, customer service, appointment scheduling, recruitment, and payment reminders, all while ensuring conversations remain natural and human-like. With support for real-time, multilingual interactions in over 20 languages, businesses can effectively reach and engage a global audience with minimal delay and high precision. Additionally, it offers a comprehensive suite for developing conversational workflows, featuring tools for crafting call scripts, launching marketing campaigns, managing phone numbers, and analyzing outcomes through in-depth transcripts and analytics dashboards. Furthermore, Ringg AI seamlessly integrates with pre-existing business applications like CRMs, calendars, and communication platforms, facilitating a cohesive synchronization of customer information and operational processes. This capability not only enhances efficiency but also allows businesses to focus on delivering exceptional customer experiences. -
25
Sinequa
Sinequa
Sinequa offers a cutting-edge intelligent enterprise search solution that links employees in the digital workspace with essential information, expertise, and insights necessary for their tasks. It efficiently manages large and diverse data sets while ensuring security and compliance, even in intricate environments. By providing employees with pertinent information and insights, it accelerates innovation and enhances responsiveness to clients. Organizations leveraging intelligent search empower their workforce to perform tasks more effectively, leading to substantial cost reductions. By delivering insights within the context of employees' work, it ensures the transparency and agility required for timely regulatory compliance, ultimately reducing financial and reputational risks. Additionally, Sinequa’s Neural Search boasts the most advanced engine on the market for uncovering enterprise information assets, making it an invaluable tool for organizations aiming to optimize their operational efficiency.
