Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
Learn more
Stonebranch’s Universal Automation Center (UAC) is a Hybrid IT automation platform, offering real-time management of tasks and processes within hybrid IT settings, encompassing both on-premises and cloud environments. As a versatile software platform, UAC streamlines and coordinates your IT and business operations, while ensuring the secure administration of file transfers and centralizing IT job scheduling and automation solutions. Powered by event-driven automation technology, UAC empowers you to achieve instantaneous automation throughout your entire hybrid IT landscape. Enjoy real-time hybrid IT automation for diverse environments, including cloud, mainframe, distributed, and hybrid setups. Experience the convenience of Managed File Transfers (MFT) automation, effortlessly managing and orchestrating file transfers between mainframes and systems, seamlessly connecting with AWS or Azure cloud services.
Learn more

Unimus is a powerful network automation, configuration backup, and change management solution designed to simplify network operations for businesses of all sizes. Supporting 450+ device types across 160+ vendors, Unimus is a network-agnostic platform that eliminates manual network tasks while enhancing security and reliability.
With automated configuration backups, Unimus ensures seamless disaster recovery, giving IT teams quick access to historical versions and real-time change tracking. Its network auditing features provide instant visibility into configuration consistency, compliance, and security risks. Change management is simplified with automatic change detection, detailed version history, and customizable notifications.
Unimus' intuitive web-based interface makes it easy to manage networks without requiring deep technical expertise, while its integrated CLI access allows for real-time troubleshooting and command execution. Whether you're looking to automate bulk configuration changes, perform firmware upgrades, or improve network visibility, Unimus provides a scalable, cost-effective solution for modern network infrastructures.
Learn more

JAMS serves as a comprehensive solution for workload automation and job scheduling, overseeing and managing workflows critical to business operations. This enterprise-grade software specializes in automating IT tasks, accommodating everything from basic batch jobs to intricate cross-platform workflows and scripts. JAMS seamlessly integrates with various enterprise technologies, enabling efficient, unattended job execution by allocating resources to execute jobs in a specific order, set time, or in response to specific triggers. With its centralized console, JAMS allows users to define, manage, and monitor essential batch processes effectively. Whether you’re executing straightforward command lines or orchestrating complex multi-step tasks that utilize ERPs, databases, and business intelligence tools, JAMS is designed to streamline your organization’s scheduling needs. Additionally, the software simplifies the transition of tasks from platforms like Windows Task Scheduler, SQL Agent, or Cron through built-in conversion tools, ensuring that jobs continue to run smoothly without requiring substantial effort during migration. Overall, JAMS empowers businesses to optimize their job scheduling processes efficiently and effectively.
Learn more