Best Agentic Process Automation Platforms for ServiceNow

Zapier is a comprehensive AI automation platform that helps organizations transform how work gets done. It allows teams to connect AI tools with everyday apps to automate workflows end to end. Zapier supports AI workflows, custom agents, chatbots, forms, and data tables in one unified system. With over 8,000 integrations, it eliminates manual handoffs between tools and teams. Built-in AI assistance helps users design automations quickly without technical complexity. Zapier enables teams to deploy AI agents that work continuously, even outside business hours. The platform offers full visibility into automation activity with audit logs and analytics. Enterprise-grade security and compliance ensure safe AI adoption at scale. Zapier is used across departments including marketing, sales, IT, and operations. It helps teams save time, reduce costs, and scale productivity with confidence.

Create intricate automations at lightning speed, eliminating the hassle of dealing with APIs. The tedious hours spent navigating through a tangled web of scripts are now behind you. Utilize JavaScript for enhanced flexibility while relying on the intuitive UI for everything else. n8n empowers you to establish adaptable workflows that prioritize comprehensive data integration. Additionally, with shareable templates and an easy-to-navigate interface, team members with less technical expertise can also contribute and collaborate effectively. Unlike many other tools, complexity won’t hinder your creativity, allowing you to construct anything your imagination conjures—without worrying about expenses. Effortlessly connect APIs using no-code solutions for simple task automation, or delve into vanilla JavaScript for sophisticated data manipulation. You can set up multiple triggers, branch out, merge workflows, and even pause processes to await external events. Seamlessly interact with any API or service through custom HTTP requests, and safeguard live workflows by maintaining distinct development and production environments with separate authentication credentials. Embrace the freedom to innovate without limits.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

OPAQUE Systems delivers a cutting-edge confidential AI platform designed to unlock the full potential of AI on sensitive enterprise data while maintaining strict security and compliance. By combining confidential computing with hardware root of trust and cryptographic attestation, OPAQUE ensures AI workflows on encrypted data are secure, auditable, and policy-compliant. The platform supports popular AI frameworks such as Python and Spark, enabling seamless integration into existing environments with no disruption or retraining required. Its turnkey retrieval-augmented generation (RAG) workflows allow teams to accelerate time-to-value by 4-5x and reduce costs by over 60%. OPAQUE’s confidential agents enable secure, scalable AI and machine learning on encrypted datasets, allowing businesses to leverage data that was previously off-limits due to privacy restrictions. Extensive audit logs and attestation provide verifiable trust and governance throughout AI lifecycle management. Leading financial firms like Ant Financial have enhanced their models using OPAQUE’s confidential computing capabilities. This platform transforms AI adoption by balancing innovation with rigorous data protection.

One innovative platform aims to merge the digitization of business processes with low and no-code AI development, enabling the swift creation of robust enterprise applications. It empowers businesses to become fully autonomous. Unlike traditional orchestration platforms, DeepOpinion serves as an intelligence layer that enhances the capabilities of global orchestration platforms by efficiently processing unstructured data, which significantly boosts straight-through processing rates for intricate cognitive tasks. The design of DeepOpinion allows for the transformation of various forms of unstructured data—such as documents, emails, and tickets—into automated business actions. This platform facilitates the automation of complex knowledge tasks, allowing companies to streamline operations with advanced AI-driven applications. With tools like the validation hub for exception handling and performance enhancement, along with the coworker hub that acts as a supportive partner throughout the workflow, DeepOpinion sets a new standard in text and document process automation, outshining competitors in RFP scenarios. Its unique capabilities make it a valuable asset for organizations seeking to optimize their operational efficiency.

During periods of significant global economic disruption, executive teams are compelled to quickly reevaluate their strategies, priorities, and areas of emphasis. While some may choose to adopt a more conservative stance, others might recognize an unexpected yet distinctive opportunity to foster positive transformation within their organizations. Presently, there exists an unparalleled opportunity to reshape enterprises; this includes integrating new, agile operational methods, enhancing innovation, and improving customer interactions, all while uncovering fresh revenue streams, cutting costs, and possibly executing these changes on a larger scale than ever before. The Capgemini Intelligent Automation Platform stands out as a specially designed, plug-and-play solution that facilitates the efficient delivery of IT, application services, and business operations, ensuring that intelligent automation reaches its fullest potential so businesses can derive maximum value throughout their operations effortlessly and at scale. The CIAP transitions organizations from a narrow, operations-centric view of automation to a comprehensive, enterprise-wide implementation strategy, allowing for greater effectiveness and efficiency across all functions. Through this transformation, companies can not only adapt to current challenges but also position themselves for future success and resilience.