Find and compare the best Artificial Intelligence software for ServiceNow in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for ServiceNow on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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NetWatch.ai
NetWatch.ai
NetWatch.ai provides an all-encompassing, AI-powered monitoring and security platform aimed at unifying disparate tools into a cohesive solution tailored for contemporary IT settings. The platform features three main product categories: NetWatch OPS, which delivers real-time monitoring, proactive alerts, and efficient resource management for servers and networks; Secure OPS, a hybrid SIEM that facilitates comprehensive security oversight and compliance for both cloud-based and on-premises systems; and AI OPS, which harnesses machine learning to foresee potential issues, automate resolution processes, and enhance operational efficacy. A unique “AI System Administrator” functions as a virtual operator that oversees customer infrastructures, integrates seamlessly through API with existing workflows, and provides thorough visibility and automation. Additionally, for organizations in need of expert support, NetWatch.ai offers Hive OPS SOC, a tiered Security Operations Center service that includes round-the-clock monitoring, incident response, and various other critical services. This integrated approach not only simplifies management but also significantly strengthens the overall security posture of businesses in an increasingly complex digital landscape. -
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Serval
Serval
Serval is a cutting-edge platform for IT service management that leverages artificial intelligence to streamline processes such as help-desk requests, access management, and workflow creation for contemporary teams. Users can input tasks in natural language, allowing Serval to automatically create and implement workflows, offering both a user-friendly no-code interface and customizable code for developers to review. This platform efficiently manages help-desk issues across various channels, including Slack, Teams, email, and web portals, while also automating access requests—including just-in-time access and role provisioning—through integrations with identity management and SSO solutions. Additionally, it provides valuable analytics regarding ticket volume, automation success rates, SLA adherence, and team performance metrics. Serval also features synchronization with existing ticketing systems, ready-made workflows for expedited implementation, and a public API that facilitates seamless data integration, enhancing overall operational efficiency. Furthermore, its comprehensive capabilities make it an indispensable tool for any modern organization seeking to optimize their IT service processes. -
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AQtive Guard
SandboxAQ
AQtive Guard serves as a comprehensive cybersecurity solution designed to assist organizations in safeguarding and overseeing their cryptographic assets alongside non-human identities (NHIs) like AI agents, keys, certificates, algorithms, and machine identities throughout their IT infrastructure. The platform provides ongoing discovery and immediate visibility into both NHIs and cryptographic elements, seamlessly integrating with current security tools, cloud services, and repositories to deliver a cohesive understanding of security status. By leveraging cutting-edge AI and extensive quantitative models, AQtive Guard evaluates vulnerabilities, ranks risks, and presents actionable insights with automated remediation workflows that address issues and uphold policies such as credential rotation and certificate renewal. Furthermore, the platform ensures compliance with the latest standards, including emerging NIST cryptographic protocols, while facilitating the lifecycle management of cryptographic assets to mitigate risks associated with both present and future threats. In this way, AQtive Guard not only fortifies security but also enhances organizational resilience against evolving cyber challenges. -
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MeBeBot
MeBeBot
$3.50 per monthMeBeBot One serves as a robust AI assistant and internal support hub designed for enterprises, consolidating organizational knowledge while leveraging intelligent search, generative responses, and AI agents to provide immediate answers to employee inquiries in areas like HR, IT, operations, and finance, thereby minimizing repetitive support requests and boosting overall efficiency while ensuring security and compliance. It connects seamlessly with platforms such as Microsoft Teams, Slack, SharePoint, SMS, and web chat to offer conversational assistance drawn from verified, company-approved resources, ensuring that the information provided is both accurate and adheres to internal policies as well as regulatory frameworks like GDPR and SOC 2. Additionally, MeBeBot One features sophisticated retrieval options and an "AI Wizard" for document scanning, which allows for the extraction of precise details from employee handbooks and knowledge databases, while also incorporating proactive elements such as push notifications, sentiment surveys, and insights dashboards that empower leaders to gauge engagement trends effectively. Ultimately, this platform not only enhances the support experience but also contributes to a more informed and engaged workforce. -
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Operata
Operata
$0.0060 per agent minutesOperata is a cutting-edge platform designed specifically for cloud contact centers, leveraging artificial intelligence to enhance customer experience observability by continuously gathering and analyzing real-time data from all aspects of interactions, including calls, agent environments, networks, CCaaS, and AI engagements; this comprehensive approach offers teams a complete understanding of both customer and agent experiences, enabling them to identify not only the events that occurred but also the underlying reasons and to respond promptly. Among its standout features are a consolidated CX Insights Graph that aligns various technical, operational, and experiential signals, as well as CX Copilot and Agent Copilot—intelligent assistants powered by Tenor AI that facilitate natural language queries and provide instant recommendations. Additionally, the platform includes Customer Journey Trace for visualizing full interaction sequences across diverse channels, pre-configured playbooks and dynamic dashboards for gaining timely insights, readiness testing and assurance tools for performance benchmarking, seamless compatibility with over 50 CX and voice systems, and an MCP Server that integrates observability data into broader enterprise AI frameworks. With such a robust suite of tools, Operata empowers organizations to enhance their customer service strategies effectively. -
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Generative Studio X by OneReach.ai
OneReach.ai
The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI. -
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Kinetic Data
Kinetic Data
Develop essential service workflows that initiate with a request, aiming to boost efficiency, update procedures, and automate wherever feasible. Our solutions deliver the necessary framework and infrastructure to design human-focused workflows that seamlessly integrate technology platforms with organizational processes. Craft contemporary, digital self-service options for your team members and stakeholders to enhance their experience. Gather, validate, and securely store data for utilization and distribution throughout your workflows. Streamline and coordinate processes that address human-centric demands. Facilitate connections with various systems to instantly share, retrieve, or transmit critical data. Implement robust encryption for data both at rest and during transmission, alongside flexible, attribute-based access controls. Our user-friendly framework allows developers to envision, create, and refine their designs using intuitive drag-and-drop features, while a versatile authentication model accommodates a wide range of sign-in preferences. This holistic approach not only supports operational needs but also fosters innovation and agility in adapting to changing requirements. -
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TechSee
TechSee
$29.99/month/ user A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies. -
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meshIQ
meshIQ
Middleware Observability & management software for Messaging, event processing, and Streaming Across Hybrid Clouds (MESH). - 360 degree situational awareness® with complete observability of Integration MESH - Manage configuration, administration and deployment in a secure manner and automate them. - Track and trace transactions, messages, and flows - Collect data, monitor performance, and benchmark it meshIQ provides granular controls for managing configurations in the MESH, reducing downtime and allowing quick recovery after outages. It allows you to search, browse, track and trace messages in order to detect bottlenecks, speed up root cause analysis, and detect bottlenecks. Unlocks integration blackbox for visibility across MESH infrastructure in order to visualize, analyse, report and predict. Delivers the capability to trigger automated action based on predefined criteria or intelligent AI/ML actions. -
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SearchBlox
SearchBlox Software
We streamline the search process for intricate enterprises. Data is not only expanding in volume but is also becoming increasingly interconnected, complicating the process of making data-driven decisions. Our company develops smart and user-friendly insight engines built on open-source platforms. Our enterprise search solutions ensure secure access to the appropriate data for each user precisely when it’s needed. With an annual subscription model, you can sidestep vendor lock-in. Our clear and upfront yearly pricing structure allows you to predict your expenses without any unexpected costs, even in cloud environments. You will not encounter the phrase “Contact Us for Pricing” anywhere on our site. Our search solutions are designed to be as effortless for you to implement as they are for your clients to navigate. More and more, users rely on search to explore websites, and if they can’t quickly locate what they need, they tend to leave. SearchBlox Site Search delivers speedy and precise results, enhancing the customer experience and ultimately increasing conversion rates. Furthermore, our solutions are tailored to adapt to the changing landscape of digital interactions, ensuring continued relevance and effectiveness. -
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Darktrace
Darktrace
Darktrace offers a cutting-edge cybersecurity solution with its ActiveAI Security Platform, which utilizes AI to ensure proactive and real-time defense against cyber threats. The platform continually monitors enterprise data, from emails and cloud infrastructure to endpoints and applications, providing a detailed, contextual understanding of the security landscape. Darktrace’s AI-driven system autonomously investigates alerts, correlates incidents, and responds to both known and unknown threats, ensuring that businesses stay one step ahead of adversaries. By automating investigations and recovery actions, Darktrace reduces the burden on security teams and speeds up incident response, driving efficiency and improving cyber resilience. With a significant reduction in containment time and faster SOC triage, Darktrace ensures businesses are better protected from ever-evolving threats. -
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Leena AI
Leena AI
$3 per user per monthLeena AI is an AI-powered HR Assistant that provides instant responses to employee questions, improving employee experience. Leena AI can be accessed on multiple platforms and communication channels. Leena AI uses a standard platform UI to ensure minimal confusion and the best possible user experience. Leena AI allows multiple employees to communicate simultaneously. Leena AI eliminates the need to wait before asking a question or receiving an answer. Leena AI allows for personalized interactions with each employee. Leena AI uses the best security features to protect your data from prying eyes. -
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Resolve
Resolve Systems
Resolve is the number one IT automation and orchestration platform. It powers more than a million automations every single day, from simple, high-volume tasks, to complex processes that go far beyond what you think is possible. We have more than a decade experience in automation and know how to create an intelligent automation platform and orchestration platform to meet today's growing demands of IT Operations and Network Operations teams. Resolve powers millions of automations every day, many of which go far beyond what you might imagine is possible. It sounds impossible, but it is true. Ask the customers who have cracked the code to automate complex tasks such as PIM testing, updating active loads balancers, CUCM Onboarding in seconds, true end–to-end patch management and interfacing with Watson for NLP. They also maintain infrastructure in segregated networks or hybrid cloud deployments. Continue reading to learn how we do it. -
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Pypestream
Pypestream
Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model. -
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Pipedream
Pipedream
FreeThe fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code. -
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Yellow.ai
Bitonic Technology Labs
Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries. -
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Orbita
Orbita
Easily design, construct, oversee, and enhance secure, HIPAA-compliant healthcare applications driven by conversational AI solutions. The Orbita Prototype module facilitates no-code prototyping for conversation dialogues tailored for both voice and chat platforms. Users can share their designs and work collaboratively with project stakeholders while gathering valuable insights from end-users. The Orbita Experience Designer module allows developers to craft conversational applications using a low-code drag-and-drop interface, making it simple to utilize pre-built components for seamless integration with enterprise systems. Additionally, the Orbita Experience Manager module provides business and clinical professionals with tools to manage conversational experiences through intuitive ‘what you see is what you get’ (WYSIWYG) authoring tools and pre-designed templates for deploying surveys and other applications. Furthermore, the Orbita FAQ Hub module empowers users to efficiently create conversational voice and chatbot applications that focus on effective question-answering, all built upon a robust knowledge management framework. This comprehensive suite of modules ensures that healthcare organizations can swiftly adapt to the evolving needs of their patients and stakeholders. -
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The Bot Platform
The Bot Platform
A user-friendly, no-code platform enables anyone to create personalized bots, digital assistants, and automated tools for communication platforms such as Microsoft Teams, Workplace from Facebook, and Messenger. This platform allows for the seamless development of applications, automation of workflows, and integration of processes within the communication channels and digital landscapes utilized by employees and clients, all within a secure, scalable, and trusted setting. With this accessible bot development platform, users can design their own productivity solutions without the need for coding knowledge. For too long, businesses have been forced to adapt their operations to conform to inflexible and disconnected systems, which we believe should not be the norm. Instead, organizations should have the freedom to develop tools that cater to their unique business requirements, operational workflows, and corporate culture. Within just minutes, you can create and deploy customized bots and automation solutions tailored to your specific needs. This approach not only enhances efficiency but also fosters innovation by allowing businesses to respond dynamically to changing demands. -
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Replicant
Replicant
Introducing Replicant, the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement. -
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WIZ AI Talkbots
WIZ Holdings
WIZ Talkbots can fully automate routine tasks, allowing human agents to focus on high-value customers. This results in customers experiencing consistent service with significantly shorter wait times, which in turn enhances overall satisfaction. The scalability of WIZ AI Talkbots allows them to be tailored for a diverse range of business operations. Businesses can anticipate cost reductions ranging from 15% to 70%, alongside low integration expenses and a high potential for return on investment. Our unique Voice AI technology offers a conversational experience that feels genuinely human, captivating customers regardless of their language or accent. Furthermore, our custom Voice AI solutions are designed to include a variety of ASEAN languages and accents, ensuring inclusivity. Maintaining loyal customers is crucial for any enterprise as they contribute to its sustainability. By leveraging WIZ’s intelligent Talkbots, companies can significantly boost customer satisfaction and unlock new growth opportunities. Ultimately, investing in such innovative solutions not only enhances service quality but also fosters a deeper connection with clients. -
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OPAQUE
OPAQUE Systems
OPAQUE Systems delivers a cutting-edge confidential AI platform designed to unlock the full potential of AI on sensitive enterprise data while maintaining strict security and compliance. By combining confidential computing with hardware root of trust and cryptographic attestation, OPAQUE ensures AI workflows on encrypted data are secure, auditable, and policy-compliant. The platform supports popular AI frameworks such as Python and Spark, enabling seamless integration into existing environments with no disruption or retraining required. Its turnkey retrieval-augmented generation (RAG) workflows allow teams to accelerate time-to-value by 4-5x and reduce costs by over 60%. OPAQUE’s confidential agents enable secure, scalable AI and machine learning on encrypted datasets, allowing businesses to leverage data that was previously off-limits due to privacy restrictions. Extensive audit logs and attestation provide verifiable trust and governance throughout AI lifecycle management. Leading financial firms like Ant Financial have enhanced their models using OPAQUE’s confidential computing capabilities. This platform transforms AI adoption by balancing innovation with rigorous data protection. -
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iFinder
IntraFind Software
IntraFind's iFinder offers a comprehensive search solution that serves as a hub for all of your organization’s data. This platform seamlessly connects to various data sources within your enterprise. As your data repositories expand, iFinder prepares you for the future: leveraging Elasticsearch technology, it can effortlessly scale to accommodate any data volume. By utilizing artificial intelligence, it enhances search outcomes, providing intelligent enterprise search capabilities. Whether your essential documents and information reside on company drives, intranet pages, wikis, or email systems, iFinder streamlines the process of locating them. Embrace the next phase of your organization's digital evolution by centralizing access to all data through our innovative enterprise search solution. By implementing iFinder, you're not just enhancing search efficiency; you're also optimizing how your team interacts with information. -
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ScriptString
ScriptString
Enhance your understanding of documents and make informed decisions with assurance. Are you weary of the challenges posed by manual processing, tight deadlines, budget constraints, and constantly evolving compliance regulations? Effortlessly collect and integrate your cloud expenditure data in half the time and at a fraction of the cost. With suggested cost reductions and expert advice, you could potentially save over 50% on your total expenses. Achieve comprehensive visibility of your cloud spending through KPI monitoring, real-time analytics, and actionable recommendations. Experience built-in reassurance with security and compliance measures designed to adhere to any regulatory standards. You can gather data through various channels, including portals, emails, APIs, repositories, tables, data lakes, or third-party sources. The automated AI-driven intelligent document processing minimizes manual workload, while the smart review of document knowledge detects anomalies, duplicates, and mistakes. Utilize ScriptString's Knowledge Relationship Indexing to effortlessly pinpoint critical information amidst vast data sets. This innovative approach not only streamlines your processes but also transforms the way you manage your cloud spending. -
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Sutherland Robility
Sutherland
Organizations have consistently faced the challenge of modernizing their processes, improving customer interactions, boosting operational efficiency, and minimizing expenses. However, the landscape is evolving; rather than merely increasing personnel to tackle these issues, companies are now recognizing the critical role of a comprehensive automation strategy. Hyperautomation involves the integration of various automation tools working collectively, allowing businesses to effectively handle intricate processes, substantial data volumes, and diverse IT systems with significantly reduced manual effort. Nonetheless, the necessity for additional assets, expertise, and partnerships to implement successful automated workflows can lead to extended timelines, rising costs, and a loss of value. To address these challenges, we have carefully crafted a solution aimed at facilitating operational transformation and optimizing results for organizations while managing expenses and utilizing current skill sets. Robility inherently encompasses all the components needed for hyperautomation, utilizing the same low-code design framework found in conventional Robotic Process Automation (RPA), making it accessible and efficient for businesses of all sizes. This approach ensures that organizations can not only keep pace with the demands of the market but also thrive in an increasingly competitive environment. -
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Selector Analytics
Selector
Selector’s software-as-a-service leverages machine learning and natural language processing to deliver self-service analytics that facilitate immediate access to actionable insights, significantly decreasing mean time to resolution (MTTR) by as much as 90%. This innovative Selector Analytics platform harnesses artificial intelligence and machine learning to perform three critical functions, equipping network, cloud, and application operators with valuable insights. It gathers a wide array of data—including configurations, alerts, metrics, events, and logs—from diverse and disparate data sources. For instance, Selector Analytics can extract data from router logs, device performance metrics, or configurations of devices within the network. Upon gathering this information, the system normalizes, filters, clusters, and correlates the data using predefined workflows to generate actionable insights. Subsequently, Selector Analytics employs machine learning-driven data analytics to evaluate metrics and events, enabling automated detection of anomalies. In doing so, it ensures that operators can swiftly identify and address issues, enhancing overall operational efficiency. This comprehensive approach not only streamlines data processing but also empowers organizations to make informed decisions based on real-time analytics.
