Been a while since I've flown a budget airline. On the normal flights I've taken, there's always a few people (usually older people) with paper boarding passes.
For an additional fee.
THAT, I believe, is the main part of this change. Ryan Air already doesn't even break even on the pure ticket cost. It's the horrendous extra fees that make it profitable.
Perhaps the cost of supporting that option
Which cost, exactly?
We are speaking about paper boarding passes the customers themselves print. The gates read the barcode and don't care if it's on paper or a phone screen.
So which cost, exactly?
"There'll be some teething problems," O'Leary said of the move.
That's putting it mildly.
Smartphones can crash, run out of battery or any number of problems. On important trips I usually have a paper boarding pass with me as a backup. Only needed it once, but I'm just one person with fairly normal travel amounts. Multiplied over the number of people flying Ryan Air, statistically speaking this happens constantly.
Frankly speaking, I think it's a gimmick to milk the customers for more money. Someone at Ryan Air has certainly done the calculation, estimated how many people can't access their boarding pass at the gate for whatever reason, and how much additional money they can make by forcing all these people to pay the additional fee for having it printed.
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