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Comment Re:Donâ(TM)t Forget Us! (Score 0) 174

Shell wasn't the one who burned the gasoline and produced the CO2, that was you and me

Yes and no. It's true that "we" are burning all of the oil and gas, and are responsible for the demand. But oil companies themselves emit around 15% of all greenhouse gases in the process of producing, transporting and refining oil, before they sell it to us. That's not an insignificant amount, and perhaps there's a lot of room for further improvement. They already stopped practices like flaring off that pesky natural gas that is produced along with oil.

The same goes for the manufacturers of concrete: they emit a lot of CO2 in the process... but only do so to satisfy our need for the stuff.

Comment Re:Good (Score 3, Informative) 81

I've dealt with call center agents from the USA, China, India, down to local ones. And all of the agents that take the call pretty much only run a script to cover the most common cases. But all of them can and will kick the call up to people who can actually help. The one thing I hate (and call centers from all parts of the world still do this) is when they make you walk through all the pointless troubleshooting steps in the script before they escalate your call.

Comment Re:Not innovation at all (Score 1, Interesting) 81

They used to innovate. Not always being first with a particular feature, but being first to execute it well. And every year there'd be at least one enticing reason to upgrade, even if it was just a better screen or whatever. But lately, the incremental improvements are small, and mostly restricted to the processor (which was already plenty good) or the camera (which for many people does not have to be best in class). I'm still on an iPhone 12 and not planning on replacing it any time soon. Especially since they start at around €1000 now.

The one feature that would have me upgrade is Touch ID. Face ID eats in certain situations, and there were rumours that the iPhone 17 would have a fingerprint scanner in the power button but I guess they dropped that feature or were never planning to include it.

Comment Re: Different Goals (Score 1) 77

I always hopes that streaming would be perfect to serve the "long tail": content that is not much in demand but not expensive to serve either. Having a massive library of classics and hard-to-find lesser known works would make me reconsider re-subscribing. But I guess the demand simply isn't there.

Comment Shocking, but... (Score 4, Insightful) 104

Let's also work out the number of years added to everyone's life by oil & gas, giving us access to cheap energy and a range of products that improve the quality of our lives. Sure, we have better alternatives now and we should move on, but if we "just stop oil" as some people are suggesting, we'll see premature deaths on a biblical scale.

Also FTFY: "with disproportionately high impacts on low income communities". The original phrase sounds like a dog whistle.

Comment Re:Did they consider making snail mail better? (Score 1) 78

IIRC our postal service in the Netherlands had something like this: you could digitally compose a letter or even a postcard, and have it sent to someone in physical form. The service was wildly unpopular... I think a service that has the receiver pay for such mail would be even less popular.

Comment Re:Should be illegal (Score 1) 143

For Tesla's FSD, it kinda makes sense. Tesla saves a lot of money by putting the required sensor package and processor in every car instead of doing it to order, but they may not want to make everyone pay for it if they are not using it. Conversely, consumers might not all want to pay for the substantial cost in software development. And they may change their mind later. So: your can can already do it but you only pay the (hefty) fee if you want the service.

But what BWM and VW are doing is scummy. There are few or no extra costs associated with offering the full available HP to everyone, or the heated seats. There is no significant R&D cost to spread over those who actually want the service vs. charging everyone for it. It's an extra revenue stream for them by holding parts of your own vehicle to ransom.

Comment Re:Seen It (Score 2, Insightful) 151

My wife got a call from a guy claiming he was with Social Security, and asked for her date of birth and SS number to verify her identity. She replied "You called me so it's YOU who has to show proof of identity". After some back & forth with the guy, she hung up exasperated. And, as it turns out, the guy was legit.

There are still many organisations who do not understand this basic fact: if you call someone's private number, chances are good that you get the person you're after on the phone. But if someone calls you, that could be anybody... even with caller ID (which can be spoofed). Some organisations turn it around and will call you with: "Am I speaking with mister xxx, last 4 digits of SS number 9999?". Still not to be trusted, info like SS number, date of birth or client number are all too easy to get hold of.

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