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Comment: Re:Is there an SWA Twitter police? (Score 1) 875

Do they have a team of people sitting around watching a Twitter feed, so that if anyone mentions Southwest they can pounce?

Actually, yes, they do.

I once tweeted to complain that of the four Southwest flights I took, a single one managed to get me to my destination on time. Every other flight was late in some way. My "favorite" of that group was the flight that landed 20 minutes ahead of schedule, only to be refused a gate at the airport and had to sit around on the taxiway somewhere for 40 minutes before being assigned a gate. (Apparently Southwest doesn't rent enough gates for all their flights at Seatac.) This counts as an "early" flight as far as their metrics are concerned, despite the fact that everyone was stuck on the plane until 20 minutes after it was scheduled to arrive.

Second place goes to the flight which landed at a Southwest hub that was stuck on the taxiway because there was no ground crew available to bring the plane to the gate and connect the jetway. Again: at a Southwest hub airport.

So, in any case, I tweeted this using Southwest (intentionally not using @SWA because I didn't really care at that point since by then I was done traveling) and got a response from a Southwest customer service agent.

The answer is yes: they do, in fact, search Twitter looking for people talking about Southwest and will reply to complaints.

Other businesses do this too. I've actually managed to get tech support issues resolved by whining about them on Twitter without even mentioning the a company handle. (For example, after complaining that I couldn't find drivers for Windows 8.1 for my Samsung laptop, a Samsung customer service agent replied telling me how to use their update tool to download working Windows 8 drivers.)

Comment: Re:I've got a great idea! (Score 1) 89

by _xeno_ (#47289189) Attached to: Mozilla Is Working On a Firefox OS-powered Streaming Stick

Why are you using "Waterfox" and 64 bit nightlies? The official Firefox builds themselves have been 64 bit for several years now.

Assuming you're using Mac OS X or 64-bit Linux. It's just Windows that doesn't have a 64-bit Firefox for some dumb, poorly explained reason. (Keep in mind that 64-bit Firefox on Mac OS X managed to support 32-bit plugins, so it's not that. Clearly they can manage.)

Comment: Re:I've got a great idea! (Score 3, Insightful) 89

by _xeno_ (#47289089) Attached to: Mozilla Is Working On a Firefox OS-powered Streaming Stick

Firefox already is 64-bit and has been for quite a while.

Just, not on Windows. I think their excuse was something to do with third party plugins not being 64-bit. (Although I'm pretty sure they have a 32-bit plugin shim that works on Linux and Mac OS X, so whatever.)

I don't really care, though, since Firefox 30 entirely broke Firefox with the proxy where I work. Now I can't access outside sites at all due to OCSP errors and I can't access internal sites since they removed NTLMv1 support as a "security hole."

Comment: Re:So much wrong (Score 1) 167

by _xeno_ (#47262077) Attached to: Android Needs a Simulator, Not an Emulator

If you had a "bog-standard iOS app that was a very simple UI in front of a website" that has complex long-running code in the UI thread, or for that matter complex code that takes "nearly a minute" to run in the first place, well ... that's not the simulator's fault.

But the fact that it hid it until someone finally tried it on a device is the simulator's fault.

And you've never had websites that did anything even somewhat complicated in JavaScript, huh? Since you aren't allowed to run interpreted code on iOS, it had to be redone in Objective-C, and the initial version turned out to be very slow. (Think "charting.")

I mean, sure, we could have just embedded a webpage and done it that way, but the existing JavaScript was already unacceptably slow or we wouldn't be looking at making an iOS app, now, would we?

Comment: Re:So much wrong (Score 0) 167

by _xeno_ (#47261757) Attached to: Android Needs a Simulator, Not an Emulator

Bullshit. You don't even need to be doing game development for the simulator to be useless.

Every experience I've had with the simulator has been that it's entirely useless for determining how the code will run on a real device. I mean, hell, you don't even have actual iOS running on the simulator, you're running a Mac OS X binary!

The simulator is effectively WINE for iOS: it reimplements the iOS APIs under Mac OS X, and the toolchain compiles an x86 binary instead of an ARM binary. No one should have to explain why that's entirely useless for trying to build an ARM app on iOS.

It isn't just game development. I had a bog-standard iOS app that was a very simple UI in front of a website. Try it in the simulator and it seems nice and snappy. Try in on a real device, and it's slow as molasses and nearly unusable.

Why? Because it turns out some code being run in the UI thread was excessively slow. So it had to be moved out to a new thread. (Which, arguably, it should have been anyway, but I'm not the guy who wrote the original code.) But on x86, it was fast enough that no one even noticed.

I remember optimizing said chunk of code so that it ran in around 0.2 seconds on the simulator - and took nearly a minute on an actual device.

The simulator is entirely useless for developing an actual app.

Comment: Re:Massive conspiracy (Score 5, Informative) 465

by _xeno_ (#47260333) Attached to: IRS Lost Emails of 6 More Employees Under Investigation

You've missed what the scandal was.

no Tea Party groups were denied their application from what i remember, but at least one progressive group was.

That was exactly the point. The IRS was making demands for data so onerous as to be literally impossible to comply with. They never denied Tea Party groups - but they just never allowed them, either, leaving them in a legal limbo. They instead demanded an impossible amount of documentation from them to "prove" their legality.

The fact that a progressive group was able to submit an application and be denied actually proves the IRS's malfeasance: they were capable of submitting an application at all, while Tea Party groups simply could not possibly meet the IRS's impossible demands for their applications.

Comment: Re:No Democratic groups were targeted (Score 1) 465

by _xeno_ (#47259637) Attached to: IRS Lost Emails of 6 More Employees Under Investigation

I'm pretty sure that article actually proves my point, but it's impossible to tell, because the very first thing they do is throw up a histogram where they should be using a pie chart. (At least, I think those bars are showing percentages. It's hard to tell because their method of data collection is utterly inscrutable.)

But it looks like the "progressive" groups that were targeted were almost exclusively pro-marijuana groups. You know, progressive groups that are against the current administration's policies. Which is what I said: the only progressive groups targeted were those that went against the current administration. (Remember, while Obama may be left of center, many progressive groups are even further left.)

Groups backing the current administration were simply not targeted. Only those against it - be they right or left of the administration - were targeted.

Comment: No Democratic groups were targeted (Score 2) 465

by _xeno_ (#47259429) Attached to: IRS Lost Emails of 6 More Employees Under Investigation

Tons of libs targeted too.

Name one.

As far as I know, the only "liberal" groups that were targeted were liberal groups that were also against the current administration. Pro-Democrat Party groups, on the other hand, were not targeted.

This is absolutely a political issue and a gross overstepping of power on behalf of the current administration and they absolutely should be investigated for it.

Comment: Re:yeah whatever (Score 5, Insightful) 225

by _xeno_ (#47104671) Attached to: Google Starts Blocking Extensions Not In the Chrome Web Store

Also to get rid of troublesome extensions like Adblock Plus. I seem to recall Google kicking Adblock Plus from the Google Play store, which while not the same thing as the Chrome Web Store, does seem a bit worrying.

Granted the reasoning used in that case (it "interfered with the operation of other apps") likely wouldn't apply to Chrome but it's the primary reason I want to be able to install extensions from non-Google "blessed" sources: I don't trust Google not to be evil.

Comment: Re:So someone didn't follow the practice ... (Score 1) 152

by _xeno_ (#47032741) Attached to: The Technical Difficulty In Porting a PS3 Game To the PS4

Except I've heard of Titanfall, and I though "Infamous: Second Son" was the PS3 sequel to Infamous. Apparently it's in fact the third game in the series, proving just how good Sony is at both marketing and naming things.

Hilariously, when I Googled it to find that out, the top hit was "How Second Son Really Hurt The inFamous Franchise" so I'm not sure that's really a good exclusive to have...

Plus your own link points out Titanfall sold better than Infamous Second Son, it just did it across more platforms because it isn't a Xbox One exclusive, leaving the Xbox One version sales alone to do worse than Infamous Second Son.

Comment: Re:So someone didn't follow the practice ... (Score 3, Informative) 152

by _xeno_ (#47030593) Attached to: The Technical Difficulty In Porting a PS3 Game To the PS4

Had they followed the practice, they would have a version of the source code that runs correctly (but slowly) that they could optimize for different target platforms.

I expect that when they started, they had no intention of porting to other platforms.

Naughty Dog is Sony these days. They only make games for Sony platforms. So they targeted only the PS3. I'll bet when development started, Sony hadn't finalized PS4 plans.

Now the PS4 is out and desperate for games (go ahead, name a PS4 exclusive), so Sony is having them port it to PS4. And since the game was never intended for anything other than the PS3, they're running into difficulties.

I wouldn't blame the programmers for optimizing for the only platform they were told to target, I'd blame the managers for suddenly springing a new platform on them after the game was done.

Comment: Re:Damned If they do. Damned if they don't (Score 1) 384

So who in any of these examples is being "a depraved bigoted shitsack towards [LGBT people]?" The answer is no one.

But you still have people complaining.

Hell, PAX added a "diversity lounge" to try and appease the complaints of the LGBT community. (What were they complaining for? In what way was PAX non-inclusive? Not a clue. But they were anyway.) Did that go over well?

Nope. Just more complaining.

Wait, what am I thinking? I'm probably trying to engage with someone in the LGBT community, aren't I? And the first rule is to never bother, because you'll never win, no matter how much you try to meet their demands.

Comment: Re:Damned If they do. Damned if they don't (Score 1) 384

Which is why, if anything has been learned from the Mozilla Eich fiasco, the lesson should be "always ignore the LGBT community."

They're never worth engaging. Ever. Apologies won't be enough, LGBT-friendly policies won't be another, nothing will be enough once you're in their sights. Despite apologizing, despite pledging not to change Mozilla's LGBT-friendly policies, despite giving in to all of their demands, the LGBT community would not let up and forced him to resign.

And, hey, guess what? This apology also isn't being accepted! All Nintendo has accomplished is legitimizing the complaints and getting them more widely recognized. They should have just ignored them. The LGBT community would continue their ineffective ranting on Tumblr and everyone else could go about their lives without caring.

Although, on the other hand, I had never heard of this game until people started getting outraged about it. Now I have. Maybe this will work out in Nintendo's favor in the end. After all, there is no such thing as "bad publicity."

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