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Comment: Re:Good for the Goose (Score 1) 164

by gstoddart (#47432813) Attached to: Ask Slashdot: Unattended Maintenance Windows?

Your best is to get out of Managed Services and into Professional Services. You just build out new environments / servers / apps and hand them off to the MS guys. Once its off your hands, you never have to worry about a server crashing, maintenance windows, or being on call. Plus, you are generally paid more.

In my experience (personal and professional), those people do a half assed job of building those systems, have no concept of what will be required to maintain them, and are then subsequently unavailable when their stuff falls apart.

They're hit and run artists.

But, they sure to get paid lots of money.

Comment: Re:Raises the question (Score 2) 164

by gstoddart (#47432749) Attached to: Ask Slashdot: Unattended Maintenance Windows?

This raises the question of why people don't just avoid the pedantic bickering by saying "raises the question".

Because, generally speaking, pedants are tedious and annoying, and nobody else cares about the trivial minutia they like to get bogged down in because it's irrelevant to the topic at hand.

At least, that's what my wife tells me. ;-)

Comment: Re:Slashdot is a Bad Place to Ask This (Score 1) 164

by gstoddart (#47432629) Attached to: Ask Slashdot: Unattended Maintenance Windows?

Everyone here is going to tell you that a human needs to be there because that is their livelihood.

No, many of us will tell you a human needs to be there because we've been in the IT industry long enough to have seen stuff go horribly wrong, and have learned to plan for the worst because it makes good sense.

I had the misfortune of working with a guy once who would make major changes to live systems in the middle of the day because he was a lazy idiot. He once took several servers offline for a few days because of this. I consider that kind of behavior lazy and incompetent, because I've seen the consequences of it.

If you consider "doing our jobs correctly, and mitigating business risk" to be job security, you're right. If you think we do these things simply to make ourselves look useful, you're clueless about what it means to maintain production systems which are business critical.

Part of my job is to minimize business risk. And people keep me around because I actually do that.

Comment: Re:Sometimes the reasons aren't technical (Score 1) 164

by gstoddart (#47432555) Attached to: Ask Slashdot: Unattended Maintenance Windows?

BUT if the maintenance gets botched and services are still down or under-performing through normal business hours, nobody outside of IT will notice

Then you're maintaining trivial, boring, and unimportant systems that nobody will notice. If your job is to do that ... well, your job is trivial and unimportant.

The stuff that I maintain, if it was down or under-performing during normal business hours ... we would immediately start getting howls from the users, and the company would literally be losing vast sums of money every hour. Because our stuff is tied into every aspect of the business, and is deemed to be necessary for normal operations.

Sorry, but some of us actually maintain stuff which is mission critical to the core business, and people would definitely notice it.

As one of the technical people who does cover after hours maintenance ... if a technical person suggested we automate our changes and not monitor them, they wouldn't get a sympathetic ear from me either.

There may be systems like you describe. And, as I said before, if that's the case, do your maintenance windows in the middle of the day.

Comment: Re:Automated troubleshooting? (Score 1) 164

by gstoddart (#47432381) Attached to: Ask Slashdot: Unattended Maintenance Windows?

I'm seeing this increasingly often......misuse of the phrase "begs the question". Why don't you look it up?

There are now two distinct phrases in the English language:

There is the logical fallacy of begging the question.

Sometimes, an event happens which begs (for) the question of why nobody planned for it.

You might think you sound all clever and stuff, but you're wrong. They sound similar, but they aren't the same. The second one has been in common usage for decades now, and has nothing to do with the logical fallacy.

Comment: Re:Prepare for failure (Score 1) 164

by gstoddart (#47432325) Attached to: Ask Slashdot: Unattended Maintenance Windows?

Some of us would argue that doing maintenance unattended is preparing for failure -- or at least giving yourself the best possible chance of failure.

I work in an industry where if we did our maintenance badly, and there was an outage it would literally cost millions of dollars/hour.

If what you're doing it so unimportant you can leave the maintenance unattended, there's probably no reason you couldn't do the outage in the middle of the day.

If it is important, you don't leave it to chance.

Comment: Sounds like a bad idea ... (Score 1) 164

by gstoddart (#47432095) Attached to: Ask Slashdot: Unattended Maintenance Windows?

You don't monitor maintenance windows for when everything goes well and is all boring. You monitor them for when things go all to hell and someone needs to correct it.

In any organization I've worked in, if you suggested that, you'd be more or less told "too damned bad, this is what we do".

I'm sure your business users would love to know that you're leaving it to run unattended and hoping it works. No, wait, I'm pretty sure they wouldn't.

I know lots of people who work off hours shifts to cover maintenance windows. My advise to you: suck it up, princess, that's part of the job.

This just sounds like risk taking in the name of being lazy.

Comment: Re:Bullshit (Score 3, Insightful) 133

Possession is 90% of the law, defense is the other 10%

You know, I've seen this cited several times lately.

Show us, exactly, where the law says this.

It's illegal to be in possession of stolen goods. This is not grade 3.

If you can get it and defend it, it's yours.

So, you believe if I can take it from you by force, it's mine?

Well, here's hoping someone takes your stuff from you, and then we'll see if you stand by that statement.

Comment: Re:2-year CFLs (Score 1) 192

by operagost (#47431329) Attached to: My most recent energy-saving bulbs last ...

"equivalent to 100W" really means "almost equivalent to 50W" thanks to the usual practice of industry-written standards and regulations.

Agreed-- I'm not sure why companies think it's OK to claim a 600 lumen bulb is "60W equivalent". That's why you look for the lumens on the packaging. No lumen rating? Don't buy. No government intervention needed.

There is nothing so easy but that it becomes difficult when you do it reluctantly. -- Publius Terentius Afer (Terence)

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