Submission + - Qantas hit by cyberattack (abc.net.au)
dnrck writes: Qantas has confirmed a significant cyber incident affecting one of its contact centres, where a cybercriminal gained access to a third-party customer service platform containing data on approximately six million customers.
The breach exposed customer names, email addresses, phone numbers, dates of birth, and frequent flyer numbers, but did not compromise credit card details, personal financial information, passport details, or account passwords and PINs. Qantas responded by immediately containing the breach, notifying impacted customers, and working with government cyber agencies and law enforcement. The airlineâ(TM)s operations and safety were not affected, and additional security measures, including enhanced monitoring and support lines, have been implemented while investigations continue. Qantas has also warned customers to be vigilant against potential scams following the incident.
The company and other researchers have posited that this is likely the work of having group Scattered Spider.
The breach exposed customer names, email addresses, phone numbers, dates of birth, and frequent flyer numbers, but did not compromise credit card details, personal financial information, passport details, or account passwords and PINs. Qantas responded by immediately containing the breach, notifying impacted customers, and working with government cyber agencies and law enforcement. The airlineâ(TM)s operations and safety were not affected, and additional security measures, including enhanced monitoring and support lines, have been implemented while investigations continue. Qantas has also warned customers to be vigilant against potential scams following the incident.
The company and other researchers have posited that this is likely the work of having group Scattered Spider.