Basically an loading tool with a bug I knew from testing, you could set it correctly once in production but if you set it twice every user was f*cked up and could only be fixed from the web interface by about 5 clicks per user, no programmatic solution. And of course we had an error in the production setup, I altered that part - which I could - but forgot to take out the "you can run this only once" settings. Hundreds of users borked and the vendor support would take forever or claim there's no other way, what do?
This was a consulting company, trying to bill this would look bad on both our vendor and ourselves and it pretty much broke everything so we gave a benched consultant the assignment from hell. Click here, here, browse, pick, save in this somewhat less than instant web interface. Now do that all day, every day for all users until you're done. Personally I'd be ready to jump off the roof after an hour, but apparently she stuck to it for three days and finished. I don't think we won any popularity points with her though.