Submission + - Corporate Hubris â" Ignoring Users 2
wfs2mail.com writes: Not to pick on youtube, as they're not the only ones guilty of this sort of behavior, but...
Got tired of youtube videos automatically starting and went looking for a way to disable it. Apparently so did lots of others. There are pages of people complaining that they absolutely HATE the feature, but nary a peep from youtube even acknowledging the complaint thread.
Companies hiding behind a curtain from their users. No phone number, No customer service (other than a one way drop box), No acknowledgement of user complaints/issues.
I know this is not new, but does it seems to be getting worse, or is it just me.
Got tired of youtube videos automatically starting and went looking for a way to disable it. Apparently so did lots of others. There are pages of people complaining that they absolutely HATE the feature, but nary a peep from youtube even acknowledging the complaint thread.
Companies hiding behind a curtain from their users. No phone number, No customer service (other than a one way drop box), No acknowledgement of user complaints/issues.
I know this is not new, but does it seems to be getting worse, or is it just me.