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Comment Re:Therac 25 (Score 5, Insightful) 288

What happened is that people who used the system very day, day in and day out, became so fast at entering the machine settings the rate of UI events exceeded the ability of the custom monitor software written for the machine to respond correctly to them.

Which is still to some extent a UI issue.

But the literal "killer" is what happened next:
  1) The machine detected that it had screwed up.
  2) But the UI reported this by a cryptic error message: "MALFUNCTION nn" - where the 1 = nn = 64 error codes not only weren't explanatory, but weren't even included in the manual.
  3) And if the operator hit "P" (for "proceed") the machine would GO AHEAD AND OPERATE in the known-to-be-broken mode, giving the patient a fatal (high-power, not-swept-around) electrons rather than a 100x weaker flood of x-rays, with NO FURTHER INDICATION that something is still wrong (unless you count the patient sometimes screaming and running out of the room.)

If 2) and 3) aren't user interface problems, what is?

Comment Re:pardon my french, but "duh" (Score 4, Insightful) 288

Well that may be so. But as you get older you get less patient with people wasting your time.

Let's say you're 90 years old. You're using a webmail system which does everything you need it to do. Then some manager has a brainwave and suddenly all the functions are somewhere else. How much of the 3.99 years the actuarial tables say you've got left do you want to spend dealing with that?

It's not just 90 year-olds. Take a poll of working-age users and find out how many like the MS Office Ribbon; how many people are cool with the regular UI reshuffling that takes place in Windows just to prove you're paying your upgrade fee for software that's "new"?

Comment Re:Therac 25 (Score 4, Informative) 288

According to wikipedia, that had software problems that ended up killing people What's that got to do with UI changes and user experience?

The original post was about bad user interfaces causing harm to people. Changes breaking the user experience was only one of the issues.

In Therac's case the bug WAS primarily in the user interface:
  - Due to a race condition, if a button happened to be pressed at the wrong moment and the menu filled out in a particular order, the device would configure the electron beam for x-ray generation rather than electron beam generation (high electron beam current, no scanning) but not position the target, flattening filter, collimator, or ion-chamber x-ray sensor in the beamway, resulting in a configuration that irradiated the patient with beta radiation, rather than x-rays, at 100x a normal dose.)
  - The machine DID detect that there was a problem. But it reported it as "MALFUNCTION nn" - where nn was a number from 1 to 64 and not explained in the manual. If the operator entered "P" (proceed), it would then go ahead and operate in the improper mode anyhow.

Both the second part and most of the first part sound like user interface problem to me.

Comment Re:Therac 25 (Score 3, Informative) 288

I was working as a developer when the news of the Therac 25 problems broke, so I remember it well. You actually have it backwards; it wasn't bad UI design at all.

The thing is mere functional testing of the user interface would not have revealed the flaw in the system. What happened is that people who used the system very day, day in and day out, became so fast at entering the machine settings the rate of UI events exceeded the ability of the custom monitor software written for the machine to respond correctly to them.

If the UI was bad from a design standpoint the fundamental system engineering flaws of the system might never have been revealed.

Comment Projects on github should "git fetch" NOW! (Score 1) 95

Someone started uploading all the HackingTeam source code to GitHub ... There are also some signing keys for kernel drivers in here.

IMHO:

Anyone with a project hosted on git hub should pull a backup copy NOW!

Hosting this leak on git hub could lead to moves by authorities to contain it - which could have the side effect of making GitHub and/or some projects on it unavailable - temporarily or permanently.

Better safe than sorry.

Comment Also driver and closed-device rooting projects? (Score 1) 95

... will this help bona fide security researchers with their work on fighting exploits on all platforms ... ?

I wonder if this will also help people trying to write open software for closed devices? Signing keys, driver sources with spyware installed, ... Not only does it expose the malware bypassing the user's security, it may also expose the internal details of how the devices are driven and/or how to compromise the malware's and devices' anti-user "security".

(I have often wondered how many of the closed-driver devices have the code closed just for business reasons and how many are closed because that's where the spyware has been installed and they can't let the source out - even sanitized - because that would lead to the spyware's exposure.)

Comment Also to try to head off "the common man". (Score 1) 423

The goal is to intimidate the makers of such designs. Arrest first and ask questions later, when such designs get out.

It's also to make it harder for "the common man" to arm himself - in case a Schelling Point is reached and a LOT of people suddenly decide that they need to arm themselves against the government or its puppeteers. By slowing them down, and reducing the number and quality of designs available, the powers that be have more time to react and try to divide and reconquer.

Of course intimidating designers is a big part of that.

Comment Re:Because...it's the LAW! (Score 1) 423

I don't consider background checks and mental health investigations as "gun control", that falls into the bucket of "people control". The reason I think this falls short is if we admit we have a problem with lunatics running around in society, we also admit we have a very expensive problem we should fix.

Instead, we blame inanimate objects.

Comment Re:Resignation? (Score 1) 452

Reddit, and SOE don't have the market cornered on fucking over their customers because $$$. Look at Blizzard, they removed a key in-game feature, people screamed, cried alienation, quit, pounded chests, then they put the feature sorta back in, in the future if you jump through all these hoops no one will jump through, which was their plan all along but actually pacified a few very dumb people. And Microsoft? How many times over the past 30 years have they fucked up and fucked over their customers? The other thread is all of these people are (more or less) still in business, only SOE is more or less gone but that's less due to SWG and more due to continuous outages and security breaches.

All the blah blah always signifies to me, and I suspect a few executives, that people aren't actually willing to stop using their product. As such, the money keeps flowing in and the company keeps going. The boss can spin that. The boss has a harder time spinning people simply walking off and finding another, competing product.

TL;DR: stop bad mouthing Pao who only looks good if you keep generating page hits, and start finding another website

Comment Re:"Harbinger of Failure" = Hipsters? (Score 2) 300

Actually the exact opposite is true.

Which is necessarily true in any kind of fashion, even if it's anti-fashion. Hipsterism is a kind of contrarianism; the attraction is having things that most other people don't even know about. But strict contrarianism is morally indistinguishable from strict conformism.

Now outside of major metropolitan centers like Manhattan when people say "hipster" they mean something else; there's not enough of a critical mass of non-conformity to cater to an actual "hipster" class. What they're really talking about is "kids taking part in trends I'm not included in." In other words its the same-old, same-old grousing about kids these days, only now by people who've spent their lives as the focus of youth culture and can't deal with their new-found cultural marginalization.

As you get older the gracious thing to do is to age out of concern, one way or the other, with fashion.

Comment Re:"Harbinger of Failure" = Hipsters? (Score 2) 300

I thought hipsters all owned iPhone and Macbooks, and shopped at The Gap. I.e. they are all about conformity, fads and Buzzfeed.

No, those things are actually anti-hip. As soon as something gets big enough for Buzzfeed it's for a different audience.

"Hip" implies arcane knowledge possessed by a select few. A great band with a small local following is "hip"; when they make it big they're no longer "hip", although they may still be "cool". The iPhone is pretty much the antithesis of hip, no matter how cool it may be. If I were to guess what hipster phone model might look like, it might be something low-cost Indian android phone manufactured for the local market and not intended for export -- very rare and hard to get outside of India. Or even better, hard to get outside of Gujarat. Or even better only a few hundred were ever manufactured then the company went bankrupt and the stock was sold on the street in Ahmedabad. Provided that the phone is cool. Cool plus obscure is the formula for "hip".

It follows there is no such thing as "hip" retail chain. It's a contradiction in terms. A chain may position itself in its marketing as "hip", but it's really after what the tech adoption cycle refers to as "Early Majority" adopters.

Hipsters reject being the leading edge of anything; as soon as something becomes big, it is no longer hip. This means they're not economically valuable on a large scale, which some people see as self-centered and anti-social. Compare this to cosplayers; the media always adopts a kind of well-the-circus-is-in-town attitude when there's a con, but while they're condescending toward cosplayers the media can't afford to be hostile because those people are the important early adopters for economically valuable media franchises.

Let me give you a more authentic hipster trend than the one you named. Last year there was a fad for hipster men to buy black fedora hats from Brooklyn shops that cater to Hasidic men. While as soon as something gets big enough to draw media attention it's dead to hipsters, this fad illustrates the elements of hipster aesthetic: (1) resurrecting obscure and obsolete fashions; (2) exoticism or syncretism; and (3) authenticity.

Now from an objective standpoint there's no good reason to favor or disfavor fedoras as opposed to, say baseball caps. It's just a different fashion. Likewise there's no practical reason to value a hat from a owner-operated store in Brooklyn over an identical one purchased from Amazon. But it does add rarity value, and that's the key. Something has to be rare and unusual to be hip. As soon as hipness is productized it appeals to a different audience.

Comment Re:Because...it's the LAW! (Score 2) 423

"extremely" high is an exaggeration. Quite a lot of us who are liberal are also against gun control, I can't say I've met more than a handful of true gun control advocates in my travels. There are a number of people who want strong gun control, but I'm not sure how large this group of people is. I usually equate them to Mother's Against Drunk Driving, who continue to try to essentially ban alcohol sales or consumption any time the issue is raised, and are very effective at keeping old anti-alcohol laws on the books (in several different states I've lived). They remain a minority, but a powerful one in that they can be relied upon to consistently fight for their beliefs, even though it is usually a losing battle.

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