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Journal Journal: The Middle Eastern Islamic Moderate: A Mythical Animal? 30

Journal by Marxist Hacker 42 on Monday February 19, 2007 @06:50PM

Ok, you can call this JE the definate admission to something you've all suspected about me for some time. I've lost ALL faith in the possibility of resolving peace within the next 15 generations of mankind. I think our current administration (By firing generals and intelligence sources that didn't toe to their lies) have corrupted the middle management of the armed forces to the point that they don't know how to win a war against Islamic Extremeists. They were counting on big support from the

Submission + - Outsourced call centre jobs returning to UK

Submitted by fiannaFailMan on Monday February 19, 2007 @03:32PM

fiannaFailMan writes: The BBC is reporting that more UK companies are reversing the call-centre outsourcing trend.

"Hello, it's my car." ''Your cat, sir?." "No, my hatchback." "Your bad back, sir?" "No my car, it's a hatchback." "Your cat has a bad back, sir?" "Arghhhhhh!" ...Just 4% of people have had a good experience when dealing with a call centre, according to a recent survey by YouGov. Over half of those asked said their biggest gripe was having to contact call centres outside the UK and more than a third admitted to shouting and swearing at agents because they got so frustrated.

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