The USPS isn't any better. I live in Trinidad, CO and get shipments of medicine from the VA, often from Albuquerque, NM. I often see in the tracking info that the package has gone from Albuquerque to Denver, right past Trinidad, then a day later coming back down to be delivered. Once, a package of insulin, something that needs to be kept cold, was sent from Tuscon AZ to Memphis TN and back to Denver before being delivered. Yes, it was still cold because the VA is very good about insulating the shipments and including packs of blue ice. Still, you have to wonder who thought that that was a sensible route for any package, let alone something like insulin!