Submission + - Record Industry Woes Aggravated by Years of Bad PR
An anonymous reader writes: MP3 Newswire has a lengthy, but compelling article that details how the major record label's attempt to control music online with an iron fist has only to weakened their position by alienating consumers. Rather than work to leverage the opportunities brought by new technology, they called everything that could change their business piracy. Not only were the opportunities lost, it made them look like past-generation bullies to unhappy customers looking for innovative digital products. "Today the major record labels don't have a positive brand image and the very public actions they have taken to control the rise of digital media and the Internet over the last several years is at the very heart of their fall from grace. To some the big labels are an anachronism. To others they are anti-consumer. The erosion of their image is dramatic".