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Comment Secure pairing is hard (Score 4, Interesting) 131

This is a general problem with devices that are "paired". How do you securely establish the initial connection, when neither side knows anything about the other?

The secure solutions involve some shared secret between the two devices. This requires a secure transmission path between the devices, such as typing in a generated key (like a WPA2 key) or physically carrying a crypto key carrier to each device (this is how serious cryptosystems work).

Semi-secure systems involve things like creating a short period of temporary vulnerability (as with Bluetooth pairing). There's a scheme for sharing between cellphones where you bump the phones together, and they both sense the deceleration at close to the same time.

Comment Re:There's something touching about that comment (Score 2) 102

It's not the human *touch* that people crave in a complicated interaction with a system. It's human *versatility*.

Thus more personnel does no good, if those personnel are rigidly controlled, lack information to advise or authority to act. The fact that they're also expected to be jolly and upbeat as they follow their rigid and unyielding rules only turns the interaction with them into a travesty of a social interaction.

What would work better is a well-designed check-in system that handles routine situations nearly all the time, along with a few personnel who have the training and authority to solve any passenger problems that come up.

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