Comment Re:Verizon is full of incompetent idiots (Score 1) 27
True story from this month. I tried to cancel Disney+ and they can't do it online since the "tile" for that isn't being shown. I had to call 3 times to get it removed, and they ended up raising my phone rate $5 as part of this. How is that even possible? Even their "executive" team can't determine what my bill is or should be. No one knows anything and their systems are so archaic they can't even revert stuff they did by accident. And their web site is trash and often gets errors or 404 pages. In fact, their system will log you out while on a chat due to inactivity even though you are typing. So much for your chat.