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Privacy

Apple Says Apps Must Offer a Way To Delete Your Account Starting In Early 2022 (engadget.com) 23

Apple says that as of January 31st, 2022, all applications will need to offer people a method of deleting their accounts. This applies to all iOS, iPadOS and macOS apps. Engadget reports: The company announced this requirement alongside other App Store guideline changes at the Apple Worldwide Developers Conference in June as part of a push to give users more control over their data. As The Verge notes, Apple is only requiring developers to let people "initiate deletion of their account from within the app," so apps might send you to a website or even a chat with an agent before you can actually close your account.
Apple

Apple Finally Lets You Report App Store Scams (theverge.com) 8

Apple will now let you directly report a scammy app from its listing in the App Store with a new-and-improved version of its "Report a Problem" button. The Verge reports: As Richard Mazkewich and scam hunter Kosta Eleftheriou point out on Twitter, the button has not only returned to individual app listings for the first time in years, it now includes a dedicated "Report a scam or fraud" option in the drop-down menu. Until iOS 15, the only way you could find this button was to scroll all the way down to the bottom of the Apps or Games tab in the App Store, get kicked out to a website where you'd need to re-sign in. Then you could pick from "Report suspicious activity," "Report a quality issue," "Request a refundâ or "Find my content." None of the options offered a clear way to report a scam, and the "Report suspicious activity" would redirect you to Apple Support instead. To add insult to injury, Apple would only let you report "a quality issue" if you'd already paid money (and thus fallen for the scam). But now, it seems like every free app with in-app-purchases appears to offer the "Report a Problem" option. I checked a handful of apps I've never paid for (but could have) and they all displayed the button. You'll still get kicked out to a website where you'll need to sign in, but overall this seems like a step forward.
Software

US Lawmakers Introduce Bill To Rein In Apple, Google App Stores (reuters.com) 48

An anonymous reader quotes a report from Reuters: A bipartisan trio of senators introduced a bill that would rein in app stores of companies they said exert too much market control, including Apple and Alphabet's Google. Democratic Senators Richard Blumenthal and Amy Klobuchar teamed up with Republican Senator Marsha Blackburn to sponsor the bill, which would bar big app stores from requiring app providers to use their payment system. It would also prohibit them from punishing apps that offer different prices or conditions through another app store or payment system.

"I found this predatory abuse of Apple and Google so deeply offensive on so many levels," Blumenthal said in an interview Wednesday. "Their power has reached a point where they are impacting the whole economy in stifling and strangling innovation." Blumenthal said he expected companion legislation in the House of Representatives "very soon."

EU

EU's Vestager Warns Apple Against Using Privacy, Security To Limit Competition (reuters.com) 70

Europe's tech chief Margrethe Vestager on Friday warned iPhone maker Apple against using privacy and security concerns to fend off competition on its App Store, reasons CEO Tim Cook gave for not allowing users to install software from outside the Store. From a report: Vestager, who is also the European Commission's executive vice president, last year proposed rules called the Digital Markets Act (DMA) that would force Apple to open up its lucrative App Store so that users can download apps from the internet or third-party app stores in a practice known as side-loading. Cook, speaking at an event last month, said the proposal would destroy the security and privacy of iPhones. read more Vestager said she shares Cook's security concerns. "I think privacy and security is of paramount importance to everyone," Vestager told Reuters in an interview.

"The important thing here is, of course, that it's not a shield against competition, because I think customers will not give up neither security nor privacy if they use another app store or if they sideload," she said. Vestager indicated that she was open to changes in her proposal, which needs input from EU countries and EU lawmakers before it can become law. "I think that it is possible to find solutions to this," she said.

Apple

German Watchdog Probes Apple's Market Dominance (bbc.com) 16

An anonymous reader quotes a report from the BBC: Apple is under investigation by the German competition watchdog. The Federal Cartel Office (FCO) said the initial investigation will look at whether the company is of "paramount significance across markets." Apple said it looked forward to "having an open dialogue" with the FCO about any of its concerns. In a statement, Andreas Mundt, President of the FCO, said it would examine whether with iOS Apple had created "a digital ecosystem around its iPhone that extends across several markets." He added that a focus of the investigation would be the App Store, "as it enables Apple in many ways to influence the business activities of third parties."

Depending on the outcome of its investigation, the FCO said it would look in more detail at specific practices of Apple, in a possible further proceeding. The FCO said it had received various complaints alleging anti-competitive practices, which a further probe could consider. The watchdog noted that App developers had criticized "the mandatory use of Apple's own in-app purchase system and the 30% commission rate associated with this." It had also received a complaint from the advertising and media industry about restrictions on user tracking in iOS 14.5, the watchdog said. The FCO said it would establish contact, where necessary, with the European Commission, which is currently investigating how App Store policies affect music streaming.
In response, Apple said the "iOS app economy" supported more than 250,000 jobs in Germany. It added that the App Store had given "German developers of all sizes the same opportunity to share their passion and creativity with users around the world, while creating a secure and trusted place for customers to download the apps they love with the privacy protections they expect."
Businesses

Apple CEO Criticizes European Law That Would Break App Store Hold (cnbc.com) 215

Apple CEO Tim Cook said that he believes a proposed European law known as DMA would "not be in the best interest of users," signaling the iPhone maker's opposition to European legislation that would force it to allow users to install software outside of Apple's App Store. From a report: "I look at the tech regulation that's being discussed, I think there are good parts of it. And I think there are parts of it that are not in the best interests of the user," Cook said on Wednesday through videoconference at the Viva Tech conference in France. The European Union proposed two laws regulating big tech companies, the Digital Services Act and the Digital Markets Act, earlier this year. The DSA focuses on the online ad industry, but the DMA focuses on companies with large numbers of customers -- like Apple, Google and Amazon -- and sets rules requiring them to open up their platforms to competitors.

One of Cook's issues with the law is that it would force Apple to permit sideloading apps on the iPhone, which is manually installing software from the internet or a file instead of through an app store. Currently, Apple's App Store is the only way to install apps on an iPhone, which has made it the focus of lawsuits and regulators around the world. Apple has claimed that its control over the App Store ensures high-quality apps and helps prevent malware. Cook noted that the iPhone's market share in France is only 23% and said that permitting sideloading on iPhones would damage both the privacy and security of users, citing increased malware on Android phones versus iPhones. Google's Android allows sideloading. "If you take an example of where I don't think it's in the best interest, that the current DMA language that is being discussed, would force sideloading on the iPhone," Cook said. "And so this would be an alternate way of getting apps onto the iPhone, as we look at that, that would destroy the security of the iPhone."

IOS

Apple Admits It Ranked Its Files App Ahead of Competitor Dropbox (theverge.com) 68

During the Epic v. Apple trial, an email chain surfaced that reveals Apple seemingly admitted "it manually boosted the ranking of its own Files app ahead of the competition for 11 entire months," reports The Verge. This comes after two monstrous reports by The Wall Street Journal and The New York Times showed Apple's App Store clearly and consistently ranking its own apps ahead of competitors. Apple claimed it had done nothing wrong. The Verge reports: "We are removing the manual boost and the search results should be more relevant now," wrote Apple app search lead Debankur Naskar, after the company was confronted by Epic Games CEO Tim Sweeney over Apple's Files app showing up first when searching for Dropbox. "Dropbox wasn't even visible on the first page [of search results]," Sweeney wrote. As you'll see, Naskar suggested that Files had been intentionally boosted for that exact search result during the "last WWDC." That would have been WWDC 2017, nearly a year earlier, when the Files apps first debuted. The email chain actually reflects fairly well on Apple overall. Apple's Matt Fischer (VP of the App Store) clearly objects to the idea at first. "[W]ho green lit putting the Files app above Dropbox in organic search results? I didn't know we did that, and I don't think we should," he says. But he does end the conversation with "In the future, I want any similar requests to come to me for review/approval," suggesting that he's not entirely ruling out manual overrides.

But Apple tells The Verge that what we think we're seeing in these emails isn't quite accurate. While Apple didn't challenge the idea that Files was unfairly ranked over Dropbox, the company says the reality was a simple mistake: the Files app had a Dropbox integration, so Apple put "Dropbox" into the app's metadata, and it was automatically ranked higher for "Dropbox" searches as a result. I'm slightly skeptical of that explanation -- partially because it doesn't line up with what Naskar suggests in the email, partially because Apple also told me it immediately fixed the error (despite it apparently continuing to exist for 11 months, hardly immediate), and partially because the company repeatedly ignored my questions about whether this has ever happened with other apps before. The most Apple would tell me is that it didn't manually boost Files over competitors, and that "we do not advantage our apps over those of any developer or competitor" as a general rule.

Software

Dark Sky's iOS App and Website Will Shut Down At the End of 2022 (theverge.com) 45

Following Apple's acquisition of popular weather app Dark Sky in March 2020, Dark Sky's iOS app and website will be available until the end of 2022, co-founder Adam Grossman said in a Monday update to Dark Sky's blog. The Verge reports: The update about the 2022 shutdown hit the same day that Apple announced new weather features coming to iOS 15 as part of its WWDC keynote presentation. The stock Weather app is getting a new design, full-screen weather maps, next-hour precipitation notifications, and even new animated backgrounds. Dark Sky shut down the Android and Wear OS versions of its apps on August 1st, 2020. But the iOS app is still available for $3.99 on the App Store, if you're interested in buying it ahead of next year's shutdown. The Dark Sky API will also continue to work for existing customers until the end of 2022. Previously, the API was set to stop working at the end of this year; now, it will work for a little while longer.
IOS

Scammy iOS App Discovered That Refuses To Open Unless You Give it a Good Review (theverge.com) 49

App developer and scam app hunter Kosta Eleftheriou's latest discovery is a real doozy: an iOS app that refuses to function until you give it at least a 3-star review in the App Store. From a report: Although the UPNP Xtreme app -- which claimed to let users stream video to their TVs -- now appears to have been pulled, we were able to verify that it generates the App Store rating box the second it opens. You can't dismiss the ratings box, nor can you tap the 1 or 2-star ratings, Eleftheriou said. We verified this behavior, but some other users report they were able to dismiss the dialog box or leave a lower rating.
EU

Apple Faces UK Class Action for App Store Overcharging (bloomberg.com) 35

Apple is facing a London lawsuit over claims it overcharged nearly 20 million U.K. customers for App Store purchases, yet another legal headache for the tech giant fighting lawsuits across the world. Bloomberg reports: Apple's 30% fee is "excessive" and "unlawful" the claimants said in a press release Tuesday. The claim, filed at London's Competition Appeal Tribunal on Monday, calls for the U.S. firm to compensate U.K. iPhone and iPad users for years of alleged overcharging. They estimate that Apple could face paying out in excess of 1.5 billion pounds ($2.1 billion). "Apple is abusing its dominance in the app store market, which in turn impacts U.K. consumers," Rachael Kent, the lead claimant in the case and a professor at King's College London. She teaches the ways in which consumers interact and depend upon digital platforms.

The legal challenges come as Apple faces a backlash -- with billions of dollars in revenue on the line -- from global regulators and some developers who say its fees and other policies are unjust and self-serving. Last month, the European Commission sent a statement of objections to the firm, laying out how it thinks Apple abused its power as the "gatekeeper" for music-streaming apps on its store. The suit alleges that Apple deliberately shuts out potential competition and forces ordinary users to use its own payment processing system, generating unlawfully excessive levels of profit for the company. The claimants say any U.K. user of an iPhone or iPad who purchased paid apps, subscriptions or made other in-app purchases since October 2015 is entitled to compensation.
"We believe this lawsuit is meritless and welcome the opportunity to discuss with the court our unwavering commitment to consumers and the many benefits the App Store has delivered to the U.K.'s innovation economy," Apple said in an emailed statement. "The commission charged by the App Store is very much in the mainstream of those charged by all other digital marketplaces," Apple said. "In fact, 84% of apps on the App Store are free and developers pay Apple nothing. And for the vast majority of developers who do pay Apple a commission because they are selling a digital good or service, they are eligible for a commission rate of 15%."
Advertising

Apple Puts More Advertisements In App Store After Ad-Tracking Ban (bbc.com) 24

Apple has added extra paid-for advertisements to its App Store, a week after its new operating system limited tracking for ads from other companies. The BBC reports: The new ad space lets app-makers advertise on the App Store search tab, rather than just in the search results. Previously, Apple sold adverts to appear at the top of search results only. The new slot effectively doubles the advertising space for sale. Enders Analysis senior media analyst Jamie MacEwan said: "The timing makes sense. Apple probably anticipates increased demand for exposure on the App Store. That's because Apple's iOS privacy changes have made other options less attractive."

Ad campaigns on other sites had less reliable measurements of success, he said. And app developers ran ads only if they were sure the cost of winning new customers was lower than the amount they would spend on the app. "As its ads business grows, Apple will have to make sure its execution on consent and privacy is impeccable" to avoid accusations of putting itself first, Mr MacEwan added. Some reports suggest Apple's ad sales could be worth more than $2 billion and are growing.

The Almighty Buck

Apple Exec Suggested Cutting App Store Commission To 20% as Early as 2011 (theverge.com) 62

Phil Schiller, the Apple executive in charge of the App Store, raised the possibility of the company cutting its 30 percent commission rate to 25 or even 20 percent back in 2011 in response to competition. From a report: Schiller floated the idea in an email to then Apple CEO Steve Jobs and head of Apple services Eddy Cue. The email has been made public as part of the company's legal battle with Epic Games. "Do we think our 70/30 split will last forever?" Schiller's email begins. "I think someday we will see enough challenge from another platform or web based solutions to want to adjust our model." Schiller goes on to suggest that if Apple were to ever change its fee structure, that it should do so "from a position of strength rather than weakness" and floats the idea of Apple dropping its commission rate once the App Store is generating over $1 billion in annual profit. "I know that this is controversial, I just tee it up as another way to look at the size of the business, what we want to achieve, and how we stay competitive," Schiller wrote. "Just food for thought." Attached to the email is a Wall Street Journal article from 2011 which discussed the possibility of developers using web apps to bypass Apple's App Store fees.
Iphone

Man Sues Apple For Terminating Apple ID With $24K Worth of Content (appleinsider.com) 156

According to a complaint filed on Tuesday, Apple user Matthew Price spent nearly $25,000 on content attached to his Apple ID, which was terminated by the company for unknown reasons. The lawsuit targets a clause in Apple's media services terms and conditions, which states a user with a terminated Apple ID cannot access media content that they've purchased. AppleInsider reports: "Apple's unlawful and unconscionable clause as a prohibited de facto liquidated damages provision which is triggered when Apple suspects its customers have breached its Terms and Conditions," the lawsuit reads. Additionally, the complaint claims that users with Apple devices will find their products "substantially diminished in value" if their Apple IDs are terminated, since they won't be able to access Apple services or purchased content.

According to the complaint, the $25,000 worth of media included apps, in-app purchases, programs and platform extensions, and related services. The plaintiff also alleges that Apple prevents users from accessing unused funds attached to an Apple account. Price, for example, had about $7 in iTunes credit. The lawsuit doesn't specify why Price's account was terminated. However, it does claim that Apple shut down the Apple ID "without notice, explanation, policy or process." It goes on to claim that Apple's conduct -- specifically, the clause and resulting terminations -- are "unfair, unlawful, fraudulent, and illegal," and alleges that Apple is in violation of several consumer regulations in California. The lawsuit is seeking class action status, with a Nationwide Class consisting of people in the U.S. who have had their Apple IDs terminated.

Apple

Apple's $64 Billion-a-Year App Store Isn't Catching the Most Egregious Scams (theverge.com) 54

A one-man Bunco Squad is poking holes in Apple's App Store image. From a report: Recently, I reached out to the most profitable company in the world to ask a series of basic questions. I wanted to understand: how is a single man making the entire Apple App Store review team look silly? Particularly now that Apple's in the fight of its life, both in the courts and in Congress later today, to prove its App Store is a well-run system that keeps users safe instead of a monopoly that needs to be broken up. That man's name is Kosta Eleftheriou, and over the past few months, he's made a convincing case that Apple is either uninterested or incompetent at stopping multimillion-dollar scams in its own App Store.

He's repeatedly found scam apps that prey on ordinary iPhone and iPad owners by luring them into a "free trial" of an app with seemingly thousands of fake 5-star reviews, only to charge them outrageous sums of money for a recurring subscription that many don't understand how to cancel. "It's a situation that most communities are blind to because of how Apple is essentially brainwashing people into believing the App Store is a trusted place," he tells The Verge. There's a lot to unpack there: fake free trials, fake reviews, subscription awareness. We could write an entire story about each. Today, I'd like to focus on how one guy could find what Apple's $64-billion-a-year App Store apparently cannot, because the answer is remarkable.

The Almighty Buck

Apple's App Store Hosted Kiddie Games With Secret Gambling Dens Inside (theverge.com) 11

According to app developer Kosta Eleftheriou, Apple's App Store hosted a kid's game that's actually a front for gambling websites. "The secret password isn't one you'd be likely to guess: you have to be in the right country -- or pretend to be in the right country using a VPN," writes Sean Hollister via The Verge. "But then, instead of launching an ugly monkey-flipping endless runner game filled with typos and bugs, the very same app launches a casino experience." From the report: The app, "Jungle Runner 2k21," has already disappeared from the App Store, presumably thanks to publicity from Gizmodo and Daring Fireball, who each wrote about Eleftheriou's finding earlier today. It's not the only one, though: the same developer, "Colin Malachi," had another incredibly basic game on the App Store called "Magical Forest - Puzzle" that was also a front for gambling. [...] I accessed them from a VPN server in Turkey; While Daring Fireball notes that users in other non-US countries like Italy also seem to have been able to access the gambling sites, I tried them with a number of other locations including Italy without success.

Unlike the multi-million dollar App Store scams that Eleftheriou uncovered earlier this year, it's not hard to see why Apple's App Store review program might have missed these -- they largely look like your typical shovelware if you don't know the trick, with only a handful of tells... like the fact that Jungle Runner uses a Pastebin for its privacy policies. It's not necessarily clear to me that they'd be violating very many of Apple's App Store policies, either. Gambling apps are permitted by Apple, as long as they're geo-restricted to regions where that gambling is permitted by law, and you could maybe argue that's exactly what this developer did by checking your IP address.

Security

A Security App's Fake Reviews Give Us a Window Into 'App Store Optimization' (vice.com) 17

A company that makes an email app that helps users encrypt their emails paid for fake reviews in an attempt to get more people to download its products, according to leaked emails obtained by Motherboard. An anonymous reader shares a report: The CEO of pEp, a Luxembourg-based company that makes the pEp email encryption apps for Android and iOS, commissioned a marketing company to write fake reviews that he himself wrote in the summer of last year. Leon Schumacher asked the marketing company Mobiaso to post 40 five-star reviews in English, French, and German to the Google Play Store. Schumacher included an Excel spreadsheet that contained the specific text that he wanted Mobiaso to use. "Super easy privacy," one fake review said. "One of the best mail applications. I have never had problems and I suggest it all the time to friends," another said.

"Can we speed up today and do 12 ratings per day do 7 reviews per day (Please use the Texts below for the right countries (that I forwarded already per earlier e-mail)," Schumacher wrote in an email to Mobiaso. pEp, short for Pretty Easy Privacy, develops email encryption apps for both iOS and Android, where it has more than 10,000 installs, according to the stats on the Google Play Store. The company, through its foundation, also funded a new library to encrypt emails using PGP, the decades old technology that allows users to encrypt emails and other files. Mobiaso advertises "iOS reviews" and "Android installs" on its website. One of the services the company offers is App Store Optimization, or ASO, which includes fake reviews. The service has several price tiers, ranging from $160 to $450. Only the two most expensive tiers include fake reviews. "Each app developer/advertiser should remember that without a good ASO search optimization, your target audience wouldn't even find or open your app page," Mobiaso says.

China

Alibaba's Browser Has Been Deleted from Chinese App Stores (cnbc.com) 21

Alibaba's internet browser has been removed from several app stores in China as the company's feud with the Chinese government continues. From a report: Android app stores including those operated by Huawei and Xiaomi have blocked downloads or removed Alibaba's "UC Browser," according to Huawei and Xiaomi phone owners who spoke to CNBC. However, one Samsung phone owner in China said they could still see the browser in Samsung's app store. The UC Browser is also still available on Apple's App Store. It comes after the UC Browser was criticized on a TV show, broadcast by state-owned broadcaster CCTV, about misleading online medical advertising. The show accused the browser of allowing private hospitals to bid for the names of China's best known hospitals in keyword searches. Thus potentially luring patients to their websites instead of the public hospitals they are supposed to visit.
Businesses

App Store Supports Over 830,000 Jobs in UK, Germany and France, Says Apple (macrumors.com) 30

Apple says its App Store now supports more than 330,000 jobs in the U.K., a 10% increase over the past year, despite the pressures of the global health crisis on the nation's economy. From a report: According to Apple, 2020 was a "breakthrough year" for the iOS app economy, with developers in the U.K. generating more than $5 billion in total earnings, which represents 22% in growth compared to the previous year. The company says a similar trend was reflected in Europe, where the iOS app economy has grown to support 1.7 million jobs -- a 7% percent increase since 2019. Apple published similar press releases in Germany and France, claiming that the App Store supports over a quarter of a million jobs in each of those two countries.
United Kingdom

UK Competition Watchdog Investigates Apple's App Store (go.com) 59

U.K. authorities have launched an investigation into Apple's App Store over concerns it has a dominant role that stifles competition and hurts consumers. From a report: The Competition and Markets Authority said Thursday it was looking into "suspected breaches of competition law" by Apple. The announcement adds to regulatory scrutiny of the iPhone maker's app distribution platform, which is also the subject of three antitrust probes by the European Union's executive Commission. Apple said the App Store is "a safe and trusted place for customers" and a "great business opportunity for developers." The investigation was triggered in part by complaints from app developers that Apple will only let them distribute their apps to iPhone and iPad users through the App Store. The developers also complained that the company requires any purchases of apps, add-ons or upgrades to be made through its Apple Pay system, which charges up to 30% commission. "Millions of us use apps every day to check the weather, play a game or order a takeaway," Andrea Coscelli, the authority's CEO, said in a statement. "So, complaints that Apple is using its market position to set terms which are unfair or may restrict competition and choice -- potentially causing customers to lose out when buying and using apps -- warrant careful scrutiny." The watchdog said it would consider whether Apple has a "dominant position" in app distribution for Apple devices in the U.K., and, if it does, whether the company "imposes unfair or anti-competitive terms on developers" that results in less choice or higher prices for consumers buying apps and extra.
Google

There's Still No Sign of Privacy Labels On Most Google iOS Apps (macrumors.com) 41

As of December 8, Apple has been requiring developers to provide privacy label information to their apps, outlining the data that each app collects from users when it is installed. Many app developers have included the labels, but there's one notable outlier -- Google. schwit1 shares a report from MacRumors: Google has not updated its major apps like Gmail, Google Maps, Chrome, and YouTube since December 7 or before, and most Google apps have to date have not been updated with the Privacy Label feature. The Google Translate, Google Authenticator, Motion Stills, Google Play Movies, and Google Classroom apps do include privacy labels even though they have not been updated recently, but Google's search app, Google Maps, Chrome, Waze, YouTube, Google Drive, Google Photos, Google Home, Gmail, Google Docs, Google Assistant, Google Sheets, Google Calendar, Google Slides, Google One, Google Earth, YouTube Music, Hangouts, Google Tasks, Google Meet, Google Pay, PhotoScan, Google Voice, Google News, Gboard, Google Podcasts, and more do not display the information.

On January 5, Google told TechCrunch that the data would be added to its iOS apps "this week or the next week," but both this week and the next week have come and gone with no update. It has now been well over a month since Google last updated its apps.
"To lightly paraphrase former Google CEO Eric Schmidt: If your data harvesting is something that you don't want anyone to know, maybe you shouldn't be doing it in the first place," adds schwit1.

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