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Comment Re: Just a RIF? (Score 1) 39

These days, the market is more trusting of the statement that better tools and processes require fewer employees to serve the same customers if you call that AI. If you get more of your customers to succeed in using your website or app to do what they need without having a human do anything for them individually, you don't need as many employees doing it. But the market doesn't want to hear that you can cut jobs because your website doesn't suck as much any more, so you say AI and they think you've done something futuristic when you've actually done something practical, and you're vague enough about it that the SEC can't say that you claimed to be doing something you're not.

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