ERP software is for the part of the company that is NOT unique and special
IF you are unique and special in those areas, you probally have a problem with org structure and/or management
I think the best place to be special is in CRM, Support and Helpdesk
Happy customers that get products on time, working to spec and support with problems, buy more and buy again
This includes internal customers (service monitoring, trouble fixes)
Reapplying customizations to ERP after upgrades (lots of manpower hours) always seemed to be a "you picked the wrong ERP" moment in my mind.
In the ERP installs I was involved with, the C suite went with the pretty to look at, really ugly implementations
Always were overbudget and delayed multiple times by many months, plus new desktop computers everywhere...
Recommended network cleanup operations and some new cabling too.
Glad I am retired, now
Programming IT departments are going to need to staff up and pay better to support the "special and unique"
Firing execs with high numbers of failed projects would be cheaper