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Comment A nightmare for tech support (Score -1) 187

by paleck (#30333048) Attached to: Microsoft Tweaks Browser Ballot As EU Deal Nears

The randomization is bad for one big reason. Since they will never be in the same order, when family calls for help I can't just tell them to click on the middle one(or the one on the far left, etc) I have to either tell them what to look for or have them read off to me what is on their screen until they get to the one I am wanting them to look for. The same thing goes for helpdesk/tech support type set-ups. On the upside big corps probably have a standard disk image with whatever their standard is, but imagine say an ISPs support desk having to deal with a bunch of ridiculous calls just because users who aren't familiar with their computers are call them up asking them which button they should push.

Feed Inside Amazon's web services (theregister.com)

From feed by registerfeed
SLAs for us but not for you, says Amazon's CTO

In 2006, Amazon.com launched several web services aimed at developers: the Simple Storage Service (S3) offering unlimited internet storage, the Simple Queue Service for reliable message delivery, and the Elastic Compute Cloud (EC2) which lets developer create and manage virtual server instances programmatically.
Wii

Journal Journal: Written from my Wii. 4

Journal by dead sun
Well, well. I've found the internet channel on the Wii. This post has been made in its entirety on the Wii. Typing with a virtual keyboard is somewhat a pain, but the word completion is nice.
The Almighty Buck

Apple Execs Reportedly Faked Options Documents 172

Posted by ScuttleMonkey from the hands-in-the-cookie-jar dept.
theodp writes "Federal prosecutors are reportedly looking closely at stock option administration documents that were apparently falsified by Apple execs to maximize the profitability of option grants. While Apple has said CEO Steve Jobs did not profit from the stock-option backdating, Jobs has reportedly hired his own attorney to deal with the SEC and Justice Department."
User Journal

Journal Journal: My experience with Creative's Zen Micro 1

Journal by Miraba

A year and a half ago, I went off to Europe for 7 weeks. Given the choice of lugging around a case full of cds, a cd player, and a pack of batteries or buying a mp3 player, I chose to drop a few hundred dollars on the latter. I went with the Zen Micro, since it was a) not too expensive, b) had excellent battery life, c) was harddrive-based, and d) wasn't an iPod.
OS X

Submission + - Worried about moving from Windows to Mac

Submitted by
Steve Ryan
Steve Ryan writes: "The direction Microsoft are taking with Windows (for example, the DRM issues in Vista) have led me to believe Windows will soon be an OS which controls the user, rather than the other way round. I like XP, and I find it stable, but I do not want to upgrade to an OS (Vista) which is restrictive. This leaves me with either Linux or OS X. I like Linux, but it may not work with my laptop, so I don't really want to risk it. OS X seems nice. I spend most of my time writing documents and surfing the web, so it should handle everything I want, and I would be happy to buy a lovely MacBook Pro. But... will Apple follow Microsoft's lead and implement a DRM loving policy? If so, Mac is not an option.

End result? I'm confused. Help!"
Networking

Submission + - How do slashdotters manage email on their laptops?

Submitted by
dotancohen
dotancohen writes: "I'll soon be getting a new Dell laptop that'll be running Fedora Core 5 or 6. I need to access the email stored on my home box from the laptop, and also to read new email sent to me while I'm not home (and the home box is shut down). If I run an IMAP server at home, then I can't read the mail when the home box is down. But if I pull from the POP3 server (and leave the mail on the server) then I won't be able to sort and file the mail while on the go. Is there anyway to sync the mail accounts between two linux boxen, assuming that I'm using the same mail client? I currently use Kmail, but I might switch to Eudora in April/March when it becomes available for Linux.

Thanks in advance."
User Journal

Journal Journal: The Prophet Mohammed Is a FAILURE 15

Journal by Marxist Hacker 42
As I see it, the main message of the Koran is really this: Give up your tribes and tribal Gods, and replace them with a Unified Nation of Islam and worshiping Allah Alone. Mohammed got this idea from what he saw (in 600 A.D.) as the strength of the Jews and the Christians- their unity (nevermind that 400 years later Christianity would experience the Great Schism and that 1200 years later Judaism under the pressure of secular oppression would split in thirds into Orthodox, Conservative, and Ref
User Journal

Journal Journal: A tale of two Cable Modems

Journal by dzimmerm

A Tale of Two Cable Modems

I get a call from my Daughter. Her and her Hubby had just moved to a far west suburb of the urban area that I live in. They formerly had WOW! internet access via a cable modem. When they moved they went to Time Warner Roadrunner cable modem service.
The Media

Liberating & Restricting C-SPAN's Floor Footage 97

Posted by timothy from the bye-bye-insomnia dept.
bigmammoth writes "C-SPAN's bid to "liberate" the House and Senate floor footage has re-emerged and been shot down. In an aim to build support a recent New York Times editorial called for reality TV for congress. But what is missing from this editorial is the issue of privatization and the subsequent restriction of meaningful access to these media assets. Currently the U.S. government produces this floor footage and it is public domain. This enables projects such as metavid to publicly archive these media assets in high-quality Ogg Theora using all open source software, guaranteeing freely reusable access to both the archive and all the media assets. In contrast C-SPAN's view-only online offerings disappear into their pay for access archive after two weeks and are then subject to many restrictions." (Continues)
User Journal

Journal Journal: Urgh, why am I bleeding now? 2

Journal by nizo

For some reason, the past two nights I seem to be bleeding whilst sleeping (quite a bit, though it is hard to tell exactly how much, since I am swallowing a fair amount). It isn't a nosebleed either. I noticed that a fairly sizeable number of my stitches seem to have "disappeared" (and no I have been good and have refrained from plucking them out). I think the antihistimines I took two days ago may be partially to blame :-| I believe I shall be visiting the doc a bit early f
Communications

Submission + - The battle over AT&T's fiber rollout

Submitted by Tyler Too
Tyler Too writes: AT&T is facing heated opposition from some communities where it wants to deploy its U-Verse fiber network. Ars Technica has a feature looking at the situation in the suburbs of Chicago. 'Legal uncertainty is the rule when it comes to IPTV deployments by telecommunications companies. Neither Congress nor the FCC have weighed in on whether services like U-verse require their operators to take out a cable franchise from cities' It's not just Chicago, either: 'With AT&T set to upgrade its infrastructure to support U-verse across its wide service area, this is a battle that could play out in thousands of communities across the country over the next few years.'
Wii

Journal Journal: A Wii Conversation 6

Journal by Shadow Wrought
To put this in perspective, you need to know that my wife is not a gamer. Not in the least. When the kids and I talk about games she nods politely and leaves it at that. In five years I have seen her play a game once, and that was when it the kids pick for what we did on Family Night.

After we left the store we were talking about what to get my youngest stepson for Christmas.

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Take care of the luxuries and the necessities will take care of themselves. -- Lazarus Long

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