snydeq writes "InfoWorld's Christina Tynan-Wood reports on 7 emerging technologies and strategies that could make tech support less of a living hell for those in need of a fix. Augmented reality, self-healing systems, robot surrogates, avatar support — most seem the stuff of science fiction, but many are much closer than we might expect. 'As products become more and more interconnected, support itself will break off from the current model and become a product of its own,' Tynan-Wood writes. 'The same model has already happened in corporate IT, where technicians must orchestrate knowledge and skills across a variety of technology products. Even as the techniques and technologies used by corporate IT will change in the coming years, the shift in consumer tech support to an integrated approach will pose new opportunities for today's techs.'"

Amigan writes "Over on Groklaw, PJ is reporting that an actual demonstration of the Amiga OS (circa 1988) on an Amiga A1000 may have been the turning point in the lawsuit of IP Innovation v. Red Hat/Novell."

justice4all writes "If it means shorter lines at the supermarket, a quarter of Germans would be happy to have a chip implanted under their skin. The head of Germany's main IT trade body told the audience at the opening ceremony of the CeBIT technology exhibition that one in four of his countrymen are happy to have a microchip inserted for ID purposes."

Ant notes a piece up on WBUR Boston addressing theories to explain the universal human experience that time seems to pass faster as you get older. Here's the 9-minute audio (MP3). Several explanations are tried out: that brains lay down more information for novel experiences; that the "clock" for nerve impulses in aging brains runs slower; and that each interval of time represents a diminishing fraction of life as we age.

I Don't Believe in Imaginary Property writes "A Facebook employee has given a tell-all interview with some very interesting things about Facebook's internals. Especially interesting are all the things relating to Facebook privacy. Basically, you don't have any. Nearly everything you've ever done on the site is recorded into a database. While they fire employees for snooping, more than a few have done it. There's an internal system to let them log into anyone's profile, though they have to be able to defend their reason for doing so. And they used to have a master password that could log into any Facebook profile: 'Chuck Norris.' Bruce Schneier might be jealous of that one."

itwbennett writes "The Drupal community has been working on Drupal 7 for two years, and there are 'hundreds of changes' to show for it, says Drupal creator Dries Buytaert in an interview with ITworld's Esther Schindler on the occasion of Drupal 7 going into Alpha test this week. Most notable for end users are 'some massive usability improvements,' says Buytaert, while site builders will see the greatest changes in the Drupal Content Construction Kit (CCK), which has been moved into the Drupal core. But one thing that hasn't changed is the not-so-easy upgrade path. 'The upgrade path for a Drupal site has never been really easy, to be honest,' Buytaert says. 'We do break backwards compatibility. It's a little bit painful because it requires all of the contributed modules — and there's 4,000-5,000 of them — to make changes.' But Buytaert doesn't think that's all bad. 'Innovation is key. Backwards compatibility limits innovation,' Buytaert contends. 'The rule we have is: We'll break the API if it makes a better API, and if it allows good innovation and progress to be made. Also: The second rule is that we'll never break people's data. We'll always provide an upgrade path for the data.'"

likuidkewl writes "Two super-earths, 5 and 7.5 times the size of our home, were found to be orbiting 61 Virginis a mere 28 light years away. 'These detections indicate that low-mass planets are quite common around nearby stars. The discovery of potentially habitable nearby worlds may be just a few years away,' said Steven Vogt, a professor of astronomy and astrophysics at UCSC. Among hundreds of our nearest stellar neighbors, 61 Vir stands out as being the most nearly similar to the Sun in terms of age, mass, and other essential properties."

theodp writes "It's the not-too-distant future. They've turned off the Internet. After the riots have settled down and the withdrawal symptoms have faded, how would you cope? Cracked.com asked readers to Photoshop what life would be like in an Internet-addicted society learning to cope without it. Better hope it never happens, or be prepared for dry-erase message boards, carrier pigeon-powered Twitter, block-long lines to get into adult video shops, door-to-door Rickrolling, Lolcats on Broadway, and $199.99 CDs."

An anonymous reader writes "Germany has a new minister of economic affairs. Mr. von und zu Guttenberg is descended from an old and noble lineage, so his official name is very long: Karl Theodor Maria Nikolaus Johann Jacob Philipp Franz Joseph Sylvester Freiherr von und zu Guttenberg. When first there were rumors that he would be appointed to the post, someone changed his Wikipedia entry and added the name 'Wilhelm,' so Wikipedia stated his full name as: Karl Theodor Maria Nikolaus Johann Jacob Philipp Wilhelm Franz Joseph Sylvester Freiherr von und zu Guttenberg. What resulted from this edit points up a big problem for our information society (in German; Google translation). The German and international press picked up the wrong name from Wikipedia — including well-known newspapers, Internet sites, and TV news such as spiegel.de, Bild, heute.de, TAZ, or Süddeutsche Zeitung. In the meantime, the change on Wikipedia was reverted, with a request for proof of the name. The proof was quickly found. On spiegel.de an article cites Mr. von und zu Guttenberg using his 'full name'; however, while the quote might have been real, the full name seems to have been looked up on Wikipedia while the false edit was in place. So the circle was closed: Wikipedia states a false fact, a reputable media outlet copies the false fact, and this outlet is then used as the source to prove the false fact to Wikipedia."

An article on CNet questions the viability of using games as part of a strategy to increase Linux adoption. It points out a blog post by Andrew Min which suggests: "... Linux companies also need to start paying attention to the open source gaming community. Why? It's lacking. However, gamers can get excited about free games. They just have to be up to par with commercial games. The problem is, commercial companies pay hundreds of employees to build a game for several years, while many competing gaming projects only last several years before the developer moves on. It's time for open source developers to start getting paid for their jobs. Who better to pay them than the companies that benefit most?"