kstatefan40 - Slashdot User

Submission + - Google Fiber goes down during World Series, credits KC 2 days of service (pcmech.com)

Submitted by kstatefan40 on Thursday October 29, 2015 @11:32AM

kstatefan40 writes: Google Fiber went down in Kansas City during one of the most important times in the local market: Game 1 of the World Series between the New York Mets and the Kansas City Royals at Kauffman Stadium. Yesterday, I got an apology from them via email, and even though I wasn't home during the outage, they're making up for it by proactively giving the entire market 2 days of service off of their next bill. The rest of the industry could really learn from their customer service.

When was the last time a telecom provider gave you a discount on your bill without you asking for it?

Submission + - How would you build a home network to fully utilize Google Fiber?

Submitted by kstatefan40 on Tuesday October 07, 2014 @05:01PM

kstatefan40 writes: I am closing on a house next week which is connected to Google Fiber. I am ecstatic to have a gigabit connection, but the previous homeowner had them install the jack in an awful location. I'm going to be in a situation where I am paying for more than I can technically achieve over wireless. I have purchased a couple of 600mbps powerline adapters, but those still won't fully use the gigabit connection. Is there a better way to achieve a truly gigabit internal connection without substantial structural or wiring modifications?

Submission + - Introducing Unique Environmental Policy for Fraud (webhostingbuzz.com)

Submitted by

kstatefan40

on Sunday August 16, 2009 @04:26PM

kstatefan40 writes: "Hosting company WebHostingBuzz introduced a unique environmental policy this weekend, calling for executives at the company to use fraudulent complaints as toilet paper and donating $100 to the International Tree Foundation to apologize for the abuse of such precious resources by customers who fraudulently file complaints against their company. The story goes back a few weeks, but it ended with WHB CEO Matt Russell telling a fraudulent customer who filed a complaint against with the BBB, "Cool. I look forward to tearing it up and wiping my ass with the piece of paper." Read and enjoy the entire exchange."

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