destinyland writes: "Online information is creating problems for U.S. Bancorp. A new federal law lets customers opt-out of high-fee overdraft protection. In October a consumer site published
an internal U.S. Bancorp memo, which inspired a Washington customer to confront a local manager who insisted that opting out was impossible. He ultimately received an apology from the bank's CEO — but two days later recorded the bank's tellers again wrongly advising customers that opting out was impossible. Now he's posted the audio recording online, targetting the $50 billion a year banks earn from their "courtesy" overdraft protection." Link to Original Source
prostoalex writes: "Business Week magazine is looking at social networking sites opening their APIs to third-party developers to enable social applications not supported by the network itself. Facebook is setting an example by releasing their API from beta into 1.0, and many others are expected to follow the suit, since Facebook API now serves as a backbone to 100 or so applications: "Since Facebook, a network of 17 million college students, started a pilot program last summer, third-party developers have created some 100 new applications. Now a Facebook user name and password can be used to log in to content-sharing and chat site Mosoto, and to automatically import Facebook friends into Mosoto's buddy list for chat. Facebook itself does not offer a chat function""