Comment Re:Not surprising. (Score 2) 24
I've been in the software industry for a long, long time and the only good thing about Indian outsourcing that I've seen was its price. Everything else was horrific - quality, management, communication, support fees and accents.
I am not surprised they are in the shit now. Long overdue crash caused by the culture of not giving a fuck.
It's not just the culture of not giving a fuck, it's the culture of passing the buck.
If the old Demotivator of "none of us are as dumb as all of us" is true, it's dealing with Indian outsourcing organisations. Whenever something goes wrong, and it goes wrong frequently enough that it's a well oiled procedure, you'll never be able to pin the responsibility on anyone. First they'll all start blaming other teams, then big meetings are called where everyone who can be involved is (more people speaking means less gets said), Teflon coated deflections which end up with dragging another person in to deflect and blame someone else until the meeting runs well beyond time which is used by people to leave before any tasks can be given to them, let alone any responsibility. Above all else they avoid any actionable items from being created, insisting that there must be another meeting and that everyone must agree before anything can be done.
Any attempt to use an American or Australian style of "cutting through the bull" is treated as if you've just murdered their nan and bummed their dog. Which inevitably leads to complaints about you being "rude" which is another means of deflecting responsibility.