Comment Re:AI will decide winners, this is a dumb move (Score 1) 71
Yeah, if every other airline makes theirs ai friendly. United will not get those bookings.
Counter point, does united want those bookings?
I don't' know. It looks like they are afraid that these are bargain hunters who would at best buy a ticket near cost for them. And they make most of their money off of branded credit cards.
Counter point, right now people using AI to book travel are sophisticated and on the wealthier side of things. I'm guessing United is just stepping back to see how they can better monetize ai agents use of their systems. Right now they can't show them adds or anything the end user will see, but maybe they could create a MCP server for dealing with them that would also offer deals including that credit card sign up promotion that actually earns them money.
Counter point, does united want those bookings?
I don't' know. It looks like they are afraid that these are bargain hunters who would at best buy a ticket near cost for them. And they make most of their money off of branded credit cards.
Counter point, right now people using AI to book travel are sophisticated and on the wealthier side of things. I'm guessing United is just stepping back to see how they can better monetize ai agents use of their systems. Right now they can't show them adds or anything the end user will see, but maybe they could create a MCP server for dealing with them that would also offer deals including that credit card sign up promotion that actually earns them money.