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Facebook Removed Seven Million Posts In Second Quarter For False Coronavirus Info (reuters.com) 169

Facebook said on Tuesday it removed 7 million posts in the second quarter for sharing false information about the novel coronavirus, including content that promoted fake preventative measures and exaggerated cures. Reuters reports: It released the data as part of its sixth Community Standards Enforcement Report, which it introduced in 2018 along with more stringent decorum rules in response to a backlash over its lax approach to policing content on its platforms. The world's biggest social network said it would invite proposals from experts this week to audit the metrics used in the report, beginning in 2021. It committed to the audit during a July ad boycott over hate speech practices.

The company removed about 22.5 million posts with hate speech on its flagship app in the second quarter, a dramatic increase from 9.6 million in the first quarter. It attributed the jump to improvements in detection technology. It also deleted 8.7 million posts connected to "terrorist" organizations, compared with 6.3 million in the prior period. It took down less material from "organized hate" groups: 4 million pieces of content, compared to 4.7 million in the first quarter. The company does not disclose changes in the prevalence of hateful content on its platforms, which civil rights groups say makes reports on its removal less meaningful.

Facebook

Facebook Removes QAnon Conspiracy Group With 200,000 Members (bbc.com) 188

An anonymous reader quotes a report from the BBC: Facebook has deleted a large group dedicated to sharing and discussing QAnon conspiracy theories. QAnon is a wide-ranging, unfounded conspiracy theory that a "deep state" network of powerful government, business and media figures are waging a secret war against Donald Trump. A Facebook spokeswoman said the group was removed for "repeatedly posting content that violated our policies." The deleted Facebook group, called Official Q/Qanon, had nearly 200,000 members. There are, however, many other QAnon groups that are currently still active on the platform. Reuters reports that Official Q/QAnon "crossed the line" on bullying, harassment, hate speech and the sharing of potentially harmful misinformation.
Social Networks

Trump's Plan To Regulate Social Media (forbes.com) 292

Esther Schindler writes: A 55-page proposal to make the FCC rewrite a law through administrative rulemaking would threaten small social sites and generate vast amounts of new business for trial lawyers. Expect some of the people who denounced net-neutrality regulations to cheer it on. The National Telecommunications and Information Administration (NTIA) would have the FCC rewrite Section 230 of the Communications Decency Act. "Instead of protecting social platforms when they moderate users' posts -- what the law actually says -- here the FCC would transmogrify that 1996 statute to hold them liable for such offenses as the Twitter trending-topics lists that Trump called Monday 'Really ridiculous, illegal, and, of course, very unfair!,' reports Forbes.

After Twitter began fact-checking Trump's tweets in late May, Trump responded with an executive order calling for a rewrite of CDA 230's core provisions. They offer immunity from civil (not criminal) liability to providers and users of an "interactive computer service" -- as in, any that hosts your posts -- for "any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected." Translation: an online service can decide posts supporting Trump are against its rules, and you won't be able to sue over that.

"Instead of forcing online services to take a hands-off attitude, CDA 230 encourages them to moderate content," reports Forbes. "The NTIA proposes to limit their immunity to moderating pornographic, violent or harassing content. All other curation would be subject to a checklist of such measures as documentation of moderation rules and 'timely notice' to users found violating them. A site that 'vouches for, editorializes, recommends, or promotes' user posts -- see, for instance, Twitter trending topics -- would also become liability for them."
Facebook

Facebook Criticized For Temporarily Blocking Entire Domain 'Dreamwidth.org' (dreamwidth.org) 41

Dreamwidth is an online journal service based on the LiveJournal codebase, according to Wikipedia — "a code fork of the original service, set up by ex-LiveJournal staff Denise Paolucci and Mark Smith, born out of a desire for a new community based on open access, transparency, freedom and respect."

"I discovered, about an hour ago, that all of my posts on Facebook which were links to Dreamwidth had vanished. Suddenly gone as if they'd never existed," complained Dreamwidth user Andrew Ducker on Sunday morning.

Though that afternoon he posted "All working fine now," thousands had already seen his original post (quoted below): I checked with Denise (one of the owners of Dreamwidth) to find out if she knew about it, and discovered that Facebook have stuck Dreamwidth on a block list...

This is unbelievably frustrating. And the kind of centralised, autocratic, opaque decision making which I loathe. Tens of thousands of active users, unable to share blog posts with Facebook (which, let's face it, is where most of my friends go for their socialising)...

"This may be an overzealous spam filter at work," Slashdot reader JoshuaZ had argued. But even before Facebook adjusted their filtering, Dreamwidth co-owner Mark Smith was calling it "definitely a bit of a /shrug moment... 'Facebook gonna Facebook' I think is approximately how we feel about this...

"We do not have any goals around growth, we don't advertise, and we ultimately don't care that much what the other platforms do. Our goal is to give people a stable home where they don't have to worry about their data being sold, their writing being monetized..."
Yahoo!

Yahoo Disables All Article Comments (distractify.com) 231

Yahoo has replaced the comments section under its articles with a survey. Now, there's a message that reads: "Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting. In the meantime, we welcome your feedback to help us enhance the experience."

Many readers who frequently comment on Yahoo News articles are quite upset. Some feel as though they're being censored and that Yahoo has made a huge mistake. "Yahoo News nuked all of their comment sections! Guess they were tired of people pushing back against their narratives," one person wrote. "Yahoo just block[ed] their comment section as well. When you read thru them it was 90% conservative veiws [sic]. Guess they can't allow that type of 'free speech,'" said another. Others were thrilled to see Yahoo finally do away with a comment section that often contained messages of hate and vitriol. "Kudos to Yahoo for finally doing something about the comment threads on their articles," one person wrote. "I support the removal of comments. Share articles as is and people can share/comment on their preferred platform," another said.

Do you agree with Yahoo's decision to temporarily disable comments?
Facebook

To Keep Trump From Violating Its Rules...Facebook Rewrote the Rules (msn.com) 372

"Starting in 2015 Mark Zuckerberg and Facebook rewrote their rules in order to not sanction then-candidate Donald Trump," writes Rick Zeman (Slashdot reader #15,628) — citing a new investigation by the Washington Post. (Also available here.)

After Trump's infamous "the shooting starts" post, Facebook deputies contacted the White House "with an urgent plea to tweak the language of the post or simply delete it," the article reveals, after which Trump himself called Mark Zuckerberg. (The article later notes that historically Facebook makes a "newsworthiness exception" for some posts which it refuses to remove, "determined on a case-by-case basis, with the most controversial calls made by Zuckerberg.") And in the end, Facebook also decided not to delete that post — and says now that even Friday's newly-announced policy changes still would not have disqualified the post: The frenzied push-pull was just the latest incident in a five-year struggle by Facebook to accommodate the boundary-busting ways of Trump. The president has not changed his rhetoric since he was a candidate, but the company has continually altered its policies and its products in ways certain to outlast his presidency. Facebook has constrained its efforts against false and misleading news, adopted a policy explicitly allowing politicians to lie, and even altered its news feed algorithm to neutralize claims that it was biased against conservative publishers, according to more than a dozen former and current employees and previously unreported documents obtained by The Washington Post. One of the documents shows it began as far back as 2015...

The concessions to Trump have led to a transformation of the world's information battlefield. They paved the way for a growing list of digitally savvy politicians to repeatedly push out misinformation and incendiary political language to billions of people. It has complicated the public understanding of major events such as the pandemic and the protest movement, as well as contributed to polarization. And as Trump grew in power, the fear of his wrath pushed Facebook into more deferential behavior toward its growing number of right-leaning users, tilting the balance of news people see on the network, according to the current and former employees...

Facebook is also facing a slow-burning crisis of morale, with more than 5,000 employees denouncing the company's decision to leave Trump's post that said, "when the looting starts, the shooting starts," up... The political speech carveout ended up setting the stage for how the company would handle not only Trump, but populist leaders around the world who have posted content that test these boundaries, such as Rodrigo Duterte in the Philippines, Jair Bolsonaro in Brazil and Narendra Modi in India...

"The value of being in favor with people in power outweighs almost every other concern for Facebook," said David Thiel, a Facebook security engineer who resigned in March after his colleagues refused to remove a post he believed constituted "dehumanizing speech" by Brazil's president.

Social Networks

Americans Don't Trust Content Decisions Made By Social Media Giants, Study Says (cnet.com) 89

Most Americans don't trust social media companies to police the content on their platforms, according to a poll published Tuesday from Gallup and the Knight Foundation. CNET reports: The poll found that 80% of Americans don't trust big tech companies to make the right decisions about what content appears on their sites and what should be removed. People, especially conservatives, trust the government even less than social media companies to make these decisions, according to the report. The poll explored several topics around free speech online and the threat of misinformation.

Most Americans also support, in principle, Section 230 of the Communications Decency Act, which protects Facebook, Twitter and other online companies from liability for content posted by their users. Although President Donald Trump and some in Congress are pushing to reform the law, the poll found almost two-thirds of Americans support keeping the existing regulation. People and groups who favor the rule say Section 230 protects free speech and allows for an open marketplace of ideas.

China

Twitter Deletes Over 170,000 Accounts Tied To Chinese Propaganda Efforts (thehill.com) 48

Twitter announced Thursday that it had deleted more than 170,000 accounts tied to a Chinese state-linked operation that were spreading deceptive information around the COVID-19 virus, political dynamics in Hong Kong, and other issues. The Hill reports: Almost 25,000 of the accounts that were deleted formed what Twitter described as the "core network," while around 150,000 accounts were amplifying messages from the core groups. "In general, this entire network was involved in a range of manipulative and coordinated activities," the company wrote in a blog post. "They were Tweeting predominantly in Chinese languages and spreading geopolitical narratives favorable to the Communist Party of China (CCP), while continuing to push deceptive narratives about the political dynamics in Hong Kong."

According to an analysis of the accounts by the Stanford Internet Observatory (SIO), many of the accounts shut down were tweeting about the COVID-19 pandemic, with activity around this issue beginning in late January and reaching its peak in late March. The accounts primarily praised China's response to the COVID-19 crisis. While most of the accounts had less than 10 followers and no bios, the SIO found that they had tweeted almost 350,000 times before being shut down.

Businesses

Facebook Pitched New Tool Allowing Employers To Suppress Words Like 'Unionize' in Workplace Chat Product (theintercept.com) 107

During an internal presentation at Facebook on Wednesday, the company debuted features for Facebook Workplace, an intranet-style chat and office collaboration product similar to Slack. From a report: On Facebook Workplace, employees see a stream of content similar to a news feed, with automatically generated trending topics based on what people are posting about. One of the new tools debuted by Facebook allows administrators to remove and block certain trending topics among employees. The presentation discussed the "benefits" of "content control." And it offered one example of a topic employers might find it useful to blacklist: the word "unionize."

Facebook Workplace is currently used by major employers such as Walmart, which is notorious for its active efforts to suppress labor organizing. The application is also used by the Singapore government, Discovery Communications, Starbucks, and Campbell Soup Corporation. The suggestion that Facebook is actively building tools designed to suppress labor organizing quickly caused a stir at the Menlo Park, California-based company. Facebook employees sparked a flurry of posts denouncing the feature, with several commenting in disbelief that the company would overtly pitch "unionize" as a topic to be blacklisted.

The Internet

What Would The Internet Look Like If America Repeals Section 230? (wbur.org) 519

"REVOKE 230!" President Trump tweeted Friday, and NPR reports that the movement to revoke its safeguards "is increasingly becoming a bipartisan consensus... But experts caution that eliminating the legal protections may have unintended consequences for Internet users that extend far beyond Facebook and Twitter." "We don't think about things like Wikipedia, the Internet Archive and all these other public goods that exist and have a public-interest component that would not exist in a world without 230," said Aaron Mackey, staff attorney at the Electronic Frontier Foundation, a digital civil liberties nonprofit.

Without Section 230, experts argue, sites would have less tolerance for people posting their opinions on YouTube, Reddit, Yelp, Amazon and many other corners of the Internet...

The tech industry, unsurprisingly, is fighting hard to preserve Section 230, said Jeff Kosseff, the author of a book about Section 230, The Twenty-Six Words That Created the Internet. "The major platforms came into existence because of 230," Kosseff said. "Without 230, their operations would have to be substantially changed." In particular, Facebook, Twitter and Google would likely become aggressive about removing content and may side more often with complaining users, Kosseff said. Mackey with the Electronic Frontier Foundation agrees."It could create a prescreening of every piece of material every person posts and lead to an exceptional amount of moderation and prevention," Mackey said. "What every platform would be concerned about is: 'Do I risk anything to have this content posted to my site?'"

Another possible ripple effect of repealing, Kosseff said, is making it more difficult for whatever company is hoping to emerge as the next big social media company. "It will be harder for them because they will face more liability at the outset," Kosseff said. Eric Goldman, a professor at Santa Clara University Law School and co-director of the High Tech Law Institute, said rescinding Section 230 could reduce the number of online platforms that welcome open dialogue.

Youtube

YouTube Says China-Linked Comment Deletions Weren't Caused By Outside Parties (theverge.com) 51

YouTube sparked widespread speculation about its moderation policies this week after it admitted to accidentally deleting comments that contained phrases critical of the Chinese Communist Party (CCP). Today, the company told The Verge that the issue was not the result of outside interference -- an explanation for the error floated by many. The Verge reports: The phrases that triggered automatic deletion included "communist bandit" and "50-cent party," a slang term for internet users paid to defend the CCP. Some speculated that an outside group, perhaps connected to the CCP, manipulated YouTube's automated filters by repeatedly reporting these phrases, causing the algorithm to tag them as offensive. Speaking to The Verge, YouTube spokesperson Alex Joseph denied that this happened and said that, contrary to popular belief, YouTube never removes comments only on the basis of user reports.

"This was not the result of outside interference, and we only remove content when our enforcement system determines it violates our Community Guidelines, not solely because it's flagged by users," said Joseph. "This was an error with our enforcement systems and we have rolled out a fix."

Social Networks

On Facebook and YouTube, Classical Musicians Are Getting Blocked or Muted (washingtonpost.com) 46

Michael Andor Brodeur, writing for The Washington Post: As covid-19 forces more and more classical musicians and organizations to shift operations to the Internet, they're having to contend with an entirely different but equally faceless adversary: copyright bots. Or, more accurately, content identification algorithms dispatched across social media to scan content and detect illegal use of copyrighted recordings. You've encountered these bots in the wild if you've ever had a workout video or living room lip-sync blocked or muted for ambient inclusion or flagrant use of Britney or Bruce. But who owns Brahms? These oft-overzealous algorithms are particularly fine-tuned for the job of sniffing out the sonic idiosyncrasies of pop music, having been trained on massive troves of "reference" audio files submitted by record companies and performing rights societies. But classical musicians are discovering en masse that the perceptivity of automated copyright systems falls critically short when it comes to classical music, which presents unique challenges both in terms of content and context. After all, classical music exists as a vast, endlessly revisited and repeated repertoire of public-domain works distinguishable only through nuanced variations in performance. Put simply, bots aren't great listeners.

These systems aren't just disrupting the relationships between classical organizations and their audiences; they're also impacting individual musicians trying to stay musically present -- and financially afloat -- during the crisis. Michael Sheppard, a Baltimore-based pianist, composer and teacher, was recently giving a Facebook Live performance of a Beethoven sonata (No. 3, Op. 2, in C) when Facebook blocked the stream, citing the detection of "2:28 of music owned by Naxos of America" -- specifically a passage recorded by the French pianist Jean-Efflam Bavouzet, whom Sheppard is not. [...] And this wasn't Sheppard's first run-in with Facebook, which has blocked or muted past performances of Faure, Chopin and Bach for being too digitally reminiscent of other performances of Faure, Chopin and Bach.

United Kingdom

After Four More Phone Masts Attacked, YouTube Promises To Remove Some 5G Conspiracy Videos (theguardian.com) 335

The Guardian reports that YouTube "will reduce the amount of content spreading conspiracy theories about links between 5G technology and coronavirus that it recommends to users, it has said, as four more attacks were recorded on phone masts within 24 hours." The online video company will actively remove videos that breach its policies, it said. But content that is simply conspiratorial about 5G mobile communications networks, without mentioning coronavirus, is still allowed on the site. YouTube said those videos may be considered "borderline content" and subjected to suppression, including loss of advertising revenue and being removed from search results on the platform.

"We also have clear policies that prohibit videos promoting medically unsubstantiated methods to prevent the coronavirus in place of seeking medical treatment, and we quickly remove videos violating these policies when flagged to us," a YouTube spokesperson said. "We have also begun reducing recommendations of borderline content such as conspiracy theories related to 5G and coronavirus, that could misinform users in harmful ways...."

YouTube says that since early February, it has manually reviewed and removed thousands of videos that spread dangerous or misleading coronavirus information.

China

Twitter Removes 9,000 Accounts Pushing Coronavirus Propaganda Praising the United Arab Emirates (buzzfeednews.com) 19

An anonymous reader quotes a report from BuzzFeed News: On April 2, Twitter took down a pro-United Arab Emirates network of accounts that was pushing propaganda about the coronavirus pandemic and criticizing Turkey's military intervention in Libya. Previously tied to marketing firms in the region, parts of this network were removed by Facebook and Twitter last year. The network was made up of roughly 9,000 accounts, according to disinformation research firm DFRLab and independent researcher Josh Russell. Although it promoted narratives in line with the political stances of the governments of the UAE, Saudi Arabia, and Egypt, its origins were unclear.

Many Twitter handles contained alphanumeric characters instead of names, and many did not post photos. Accounts that did have profile pictures often used images of Indian models. One video pushed by the fake accounts voiced support for the Chinese government during the peak of the coronavirus outbreak in China in February. The video remains online, but lost over 4,000 retweets and likes after the takedown. The video now has four retweets.

The bot network also amplified a video of a woman thanking the government of the UAE for transporting Yemeni students out of Wuhan, China. Today, that video, which is also still online, went from having nearly 4,500 retweets to having 70. Spreading propaganda about the coronavirus didn't seem to have been the network's focus. The accounts, some of which posed as journalists and news outlets, amplified an article about the UAE government's disapproval of the Libyan prime minister and boosted criticism of Turkey's support of militias in Libya.

Twitter

Twitter Locks WikiLeaks Official Account With 5.4 Million Followers, Days Before Julian Assange's Extradition Hearing 75

Days before Julian Assange's extradition hearings are set to continue, WikiLeaks' journalist Kristin Hrafnsson reports that the official WikiLeaks twitter account has been locked. "All attempts to get it reopened via regular channels have been unsuccessful," writes Hrafnsson in a tweet. "It has been impossible to reach a human at twitter to resolve the issue. Can someone fix this?" RT reports: The @wikileaks account's most recent posts date back to February 9 and concern the dire precedent set by extraditing a publisher to stand trial on espionage charges. Assange's extradition hearing in the UK, which a court ordered to be split into two parts, is set to begin next week, while the second half is scheduled for May. The publisher's lawyers have complained that access to their client is being restricted, and Assange was only recently moved from solitary confinement at Belmarsh prison after his fellow inmates staged a protest. The UN special rapporteur on torture Nils Melzer has accused the UK government of contributing to Assange's "psychological torture" after examining the activist last year. ZeroHedge also points out that this isn't the first time WikiLeaks' account was locked. In 2016, "Twitter lit up in late July with allegations that it tried to suppress news that secret-leaking website Wikileaks exposed thousands of emails obtained from the servers of the Democratic National Committee," reports ZeroHeads, citing The Washington Examiner. "Friday afternoon, users noted, '#DNCLeaks' was trending, with more than 250,000 tweets about it on the platform. By Friday evening, it vanished completely from the site's 'trending' bar for at least 20 minutes. It returned as '#DNCLeak' after users erupted, though it was too late to quell their rage."

For what it's worth, Twitter CEO Jack Dorsey at the time denied any attempt to intentionally silence the account.

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