Comment A generation has been trained to install BS apps. (Score 1) 27
There is a whole generation that had phones as kids, They were constantly bombarded with prompts to install this or that app. For the most part the apps are "safe" as in the person never actually encountered what they would consider to be a negative result.
People under 30 pretty much install anything. They don't even think about it. Even IT educated ones do it.
In today's age you a strong armed into installing apps for McDonalds, that delivery service, to rent a bike in the city, to get on the train, to look at a menu for a restaurant. Even when you show up in person the staff at the shop or what ever direct you to use the app. They will even help you install it.
Apps also lean heavily into subscription services. When my sister had an accountant go through her expenses they found tons service changes that were adding up to hundreds ever month. The most disturbing part was there was more than 1 that didn't even exist anymore. But the service charges were still coming out of the account.
It becomes so much easier to just install the app than it is to resist the pressure.
So I'm not at all surprised that thousands of people got scammed like this. I'm in Aus, now the federal and state gov's pretty much want you to use the app for everything.
Now personally I resist, I avoid the apps as a rule, I only use the companies website. And if that doesn't work I simply don't do business with them. I also avoid buying any product that requires and app for it. ( Note if that gizmo you wanted so bad requires an app it's likely it's stop working in 3-5 years. )
I do feel sorry for those that were scammed. Should they have used better judgement? Absolutely.
Some general rules.
- If you must download and install something from a random person. Use a VM.
- Try the company website before install the app.
- Don't install that app that is a membership pass, rewards program, discount pass, to see a menu or catalogue etc.
- DON'T do financials on the same device that you install random apps on. PERIOD. See bullet 1.