Comment There is NO way this will help users... (Score 4, Insightful) 44
our models need real examples of how people "actually use them -- things like mouse movements, clicking buttons, and navigating dropdown menus," said Stone.
This is the quiet part Stone is saying out loud - the point is to alter UIs.
Now, the data itself is *probably* helpful...but I am hard pressed to think of ANY application - desktop, mobile, or web - that ANY user would describe as having improved over the past decade. From the disappearance of colors and contrast and borders and scroll bars, to 'settings' screens getting their options eliminated, to toolbar buttons losing their text labels, to modal dialogs and overlays and "hints and tips" taking the place of pop-up ads everywhere...there is VERY little software that has gotten better, despite decades of traditional feedback from users.
Meta is absolutely going to use this to ascertain how users have figured out to work around the dark patterns and user-hostile design users have spent the past two decades battling, and making it even more difficult and exhausting to get anything done.
Even if I bought that employees wouldn't be penalized for what the brass finds after putting North-Korean-grade spyware on their computers, there is zero indicating that Meta will be using this to improve anyone's user experience in a way that the user would agree is, in fact an improvement.