Comment Re:Good (Score 1) 125
Oh, they're still there. The difference is that instead of paying pennies on the dollar to offshore; some businesses are willing to cough up a whole nickel for an agent who's had the voice coaching to not *sound* Indian. But if you pay attention... I'm thinking specifically of some recent interacions with Amazon support... the occasional "prepone" or "do the needful" still slips out... in a texan or southern or even midwestern accent.
Also, the Philippines, especially Cebu, have become huge for offshore tech support over the last decade or so. It has many of the advantages of India... good schools, english education, hard working population, developing ecomony where the exchange rate makes everything cheap by western standards. But because of its historic close ties to the US, the english taught is closer to US english in the first place, so there's less of an accent and they know more of our cultureal lingistic idioms with which to sound more authentic.