The fraud was reported the day after and STILL it took over TWO MONTHS to give my money back
That sounds like a debit card, and not a credit card. Don't send money to the credit card company for fraudulent transactions. They are liable, not you, other than a few hundred bucks, which most CC companies waive for customers.
There's no sense in being precise when you don't even know what you're talking about. -- John von Neumann