The fraud was reported the day after and STILL it took over TWO MONTHS to give my money back
That sounds like a debit card, and not a credit card. Don't send money to the credit card company for fraudulent transactions. They are liable, not you, other than a few hundred bucks, which most CC companies waive for customers.
(1) Never draw what you can copy. (2) Never copy what you can trace. (3) Never trace what you can cut out and paste down.