Comment Fortunately Works Fine Without App (Score 1) 28
I have one, the Wi-Fi connection/app never really worked well or correctly. Fortunately, the device itself works just fine without any connections or apps.
DoNotPay Will Now Call Customer Service Hotlines For You (fastcompany.com) 20
An anonymous reader shares a report: If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone numbers, and searching for unclaimed property, now features a bot that will call customer service numbers for users, navigate through phone menus and sit through hold music, then politely but firmly advocate on users' behalf.
The company shared examples of its AI calling a cellphone provider for help porting a phone number and talking with an airline to cancel a flight within the 24-hour cancellation window. Joshua Browder, CEO and founder of DoNotPay, says getting updates on lost luggage and seeking compensation for flight delays are also common use cases. DoNotPay already offered tools to connect to customer service agents via chat windows, and to draft and send emails, faxes, and even snail mail to companies on behalf of users.
But while the service's artificial intelligence had enough smarts to wait on hold for users, then hand over a call when an agent was available, until recently AI models were not capable of carrying on a convincing voice conversation with a human operator in real time. Browder says that changed with Open AI's GPT-4o model, unveiled in May. "That has reduced the delay by about 70%, so instead of it taking three seconds to come up with a response, it now takes under a second, and that's finally fast enough to hold these phone conversations," he says. "So now we're doing thousands of these calls."
The company shared examples of its AI calling a cellphone provider for help porting a phone number and talking with an airline to cancel a flight within the 24-hour cancellation window. Joshua Browder, CEO and founder of DoNotPay, says getting updates on lost luggage and seeking compensation for flight delays are also common use cases. DoNotPay already offered tools to connect to customer service agents via chat windows, and to draft and send emails, faxes, and even snail mail to companies on behalf of users.
But while the service's artificial intelligence had enough smarts to wait on hold for users, then hand over a call when an agent was available, until recently AI models were not capable of carrying on a convincing voice conversation with a human operator in real time. Browder says that changed with Open AI's GPT-4o model, unveiled in May. "That has reduced the delay by about 70%, so instead of it taking three seconds to come up with a response, it now takes under a second, and that's finally fast enough to hold these phone conversations," he says. "So now we're doing thousands of these calls."
Microsoft Says It Lost Weeks of Security Logs For Its Customers' Cloud Products (techcrunch.com) 35
Microsoft has notified customers that it's missing more than two weeks of security logs for some of its cloud products, leaving network defenders without critical data for detecting possible intrusions. From a report: According to a notification sent to affected customers, Microsoft said that "a bug in one of Microsoft's internal monitoring agents resulted in a malfunction in some of the agents when uploading log data to our internal logging platform" between September 2 and September 19.
The notification said that the logging outage was not caused by a security incident, and "only affected the collection of log events." Business Insider first reported the loss of log data earlier in October. Details of the notification have not been widely reported. As noted by security researcher Kevin Beaumont, the notifications that Microsoft sent to affected companies are likely accessible only to a handful of users with tenant admin rights. Logging helps to keep track of events within a product, such as information about users signing in and failed attempts, which can help network defenders identify suspected intrusions. Missing logs could make it more difficult to identify unauthorized access to the customers' networks during that two-week window.
The notification said that the logging outage was not caused by a security incident, and "only affected the collection of log events." Business Insider first reported the loss of log data earlier in October. Details of the notification have not been widely reported. As noted by security researcher Kevin Beaumont, the notifications that Microsoft sent to affected companies are likely accessible only to a handful of users with tenant admin rights. Logging helps to keep track of events within a product, such as information about users signing in and failed attempts, which can help network defenders identify suspected intrusions. Missing logs could make it more difficult to identify unauthorized access to the customers' networks during that two-week window.
FTC Probing John Deere Over Customers' 'Right To Repair' Equipment (reuters.com) 24
The U.S. Federal Trade Commission is investigating farm equipment maker Deere over its repair policies, focusing on whether the company's restrictions on repairs violate customers' "right to repair." Reuters reports: The investigation, authorized on Sept. 2, 2021, focuses on repair restrictions manufacturers place on hardware or software, often referred to by regulators as impeding customers' "right to repair" the goods they purchase. The probe was made public through a filing by data analytics company Hargrove & Associates Inc, which sought to quash an FTC subpoena seeking market data submitted to it by members of the Association of Equipment Manufacturers. Neither HAI nor AEM is a target of the FTC probe [...].
The FTC is probing whether Deere violated the Federal Trade Act's section 5, according to the filing. The law prohibits unfair or deceptive practices affecting commerce, and the FTC has recently used it in a broad array of cases, including against Amazon and pharmacy benefit managers.
The FTC is probing whether Deere violated the Federal Trade Act's section 5, according to the filing. The law prohibits unfair or deceptive practices affecting commerce, and the FTC has recently used it in a broad array of cases, including against Amazon and pharmacy benefit managers.
Submission + - SPAM: Metal wires of carbon complete toolbox for carbon-based computers
An anonymous reader writes: Transistors based on carbon rather than silicon could potentially boost computers’ speed and cut their power consumption more than a thousandfold — think of a mobile phone that holds its charge for months — but the set of tools needed to build working carbon circuits has remained incomplete until now.
A team of chemists and physicists at the University of California, Berkeley, has finally created the last tool in the toolbox, a metallic wire made entirely of carbon, setting the stage for a ramp-up in research to build carbon-based transistors and, ultimately, computers.
“Staying within the same material, within the realm of carbon-based materials, is what brings this technology together now,” said Felix Fischer, UC Berkeley professor of chemistry, noting that the ability to make all circuit elements from the same material makes fabrication easier. “That has been one of the key things that has been missing in the big picture of an all-carbon-based integrated circuit architecture.”
Link to Original Source
A team of chemists and physicists at the University of California, Berkeley, has finally created the last tool in the toolbox, a metallic wire made entirely of carbon, setting the stage for a ramp-up in research to build carbon-based transistors and, ultimately, computers.
“Staying within the same material, within the realm of carbon-based materials, is what brings this technology together now,” said Felix Fischer, UC Berkeley professor of chemistry, noting that the ability to make all circuit elements from the same material makes fabrication easier. “That has been one of the key things that has been missing in the big picture of an all-carbon-based integrated circuit architecture.”
Link to Original Source
Comment Re:What, no good backups? (Score 2) 129
They are restoring from back-ups, but it sounds like they don't know how or when the infection hit...
I'm a relatively recent customer that hadn't moved anything over yet, so I'm getting the updates, but not actually suffering anything other than a delay (or cancellation....) of transition.
Comment Re:Not exactly... (Score 1) 134
Not to mention that it's not a zero-day.... The vulnerability has already been patched and the patch pushed to users....
Of course, if it's not a zero-day and it's not "completely compromised" it's a lot less interesting.
EU Exploring Idea of Using Government ID Cards As Mandatory Online Logins (softpedia.com) 367
An anonymous reader writes from a report via Softpedia: Fears that fake online reviews might ruin the consumer market and damage legitimate businesses are making the European Commission consider the idea of forcing all EU citizens to log into online accounts using their government-issued ID cards. Details about these plans can be found in a proposal named "Online Platforms and the Digital Single Market Opportunities and Challenges," announced on May 25, 2016. According to this document, "online platforms should accept credentials issued or recognized by national public authorities, such as electronic or mobile IDs, national identity cards, or bank cards." The reasoning, according to the EU, is that "online ratings and reviews of goods and services are helpful and empowering to consumers, but they need to be trustworthy and free from any bias or manipulation. A prominent example is fake reviews."
Ted Cruz Proposes Bill To Keep US From Giving Up Internet Governance Role (washingtontimes.com) 280
An anonymous reader quotes a report from Washington Times: Internet legislation proposed Wednesday in the Senate would prohibit the U.S. government from relinquishing its role with respect to overseeing the web's domain name system, or DNS, unless explicitly authorized by Congress. The National Telecommunications and Information Administration (NTIA), a division of the Commerce Department, currently oversees control of the DNS, a virtual phonebook of sorts that allows internet users to easily browse the web by allocating domain names to websites the world over. The NITA has long been expected to give up its oversight role to a global multi-stakeholder community, however, prompting lawmakers to unleashed a proposal this week that would assure the U.S. government maintains control unless Congress votes otherwise. The bill, the Protecting Internet Freedom Act, "would prevent the Obama administration from giving the Internet away to a global organization that will allow over 160 foreign governments to have increased influence over the management and operation of the Internet," according to a statement issued Wednesday by the office of the bill's co-sponsor, Sen. Ted Cruz. Specifically, the bill aims to ensure that the NTIA's relationship with the DNS doesn't terminate, lapse, expire or otherwise end up cancelled unless authorized by Congress, while a separate provision would guarantee that the U.S. government's exclusive control over .gov and .mil domains remains intact. In the UK, the controversial Snooper's Charter -- or the Investigatory Powers Bill as it's officially known -- has been passed through the House of Commons by UK MPs.
Comment Re:Media companies lost the war (Score 4, Interesting) 528
One major exception: People don't mind paying their Netflix subscription fee to get better service than piracy. But selection is still a big problem.
This is really the key, and the media companies don't seem to get it. People are willing to pay for content, if it is provided at a reasonable price and reasonably easily obtained. If they want to "defeat piracy" they need to make it easier (and cheap) to get the content legally. As a business, "cheap" money coming in is far better than nothing. Add that doing this (providing content easily and cheaply) would improve public opinion of them...
Slashdot Top Deals
Vital papers will demonstrate their vitality by spontaneously moving from where you left them to where you can't find them.
