As we move forward in this challenging time we want to hold on to every subscriber we can. With this in mind if a customer is terminated for DMCA, you are able to reactivate them after you give them a stern warning about violating our AUP and the DMCA. We must still terminate in order for us to be in compliance with safe harbor but once termination is complete, we have fulfilled our obligation. After you reactivate them the DMCA ‘counter’ restarts; The procedure restarts with the sending of warning letters, just like a first offense. This is to be an unwritten semi-policy . . . We do not talk about it or give the subscriber any indication that reactivating them is normal. Use your best judgment and remember to do what is right for our company and subscribers. . . . This only pertains to DMCA violations. It does not pertain to spammers, hackers, etc.
-Jason Zabek, Cox’s Manager of Customer Abuse Operations.
there are good reasons why Cox was found to have lost Safe Harbor since they were violating the privisions in the DMCA that afforded them that protection.
I was thinking the exact same thing! Only criminals use encryption.
Normal citizens who uphold the law having nothing to hide.
We cannot command nature except by obeying her. -- Sir Francis Bacon