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Submission + - VPN Firm Says It Didn't Know Customers Had Lifetime Subscriptions, Cancels Them (arstechnica.com)

An anonymous reader writes: The new owners of VPN provider VPNSecure have drawn ire after canceling lifetime subscriptions. The owners told customers that they didn’t know about the lifetime subscriptions when they bought VPNSecure, and they cannot honor the purchases. In March, complaints started appearing online about lifetime subscriptions to VPNSecure no longer working. The first public response Ars Technica found came on April 28, when lifetime subscription holders reported receiving an email from the VPN provider saying: To continue providing a secure and high-quality experience for all users, Lifetime Deal accounts have now been deactivated as of April 28th, 2025.

A copy of the email from “The VPN Secure Team” and posted on Reddit notes that VPNSecure had previously deactivated accounts with lifetime subscriptions that it said hadn’t been used in “over 6 months.” The message noted that VPNSecure was acquired in 2023, “including the technology, domain, and customer database—but not the liabilities.” The email continues: "Unfortunately, the previous owner did not disclose that thousands of Lifetime Deals (LTDs) had been sold through platforms like StackSocial. We discovered this only months later—when a large portion of our resources were strained by these LTD accounts and high support volume from users, who through part of the database, provided no sustaining income to help us improve and maintain the service."

Comment Re:They just dont get it (Score 1) 212

The company issued an apology. You're arguing against something the company admits to doing. I can say factual things here and get modded down because they're uncomfortable to a certain tribe.

That it's 4 people here is merely an indication of the sad state of Slashdot, both in relevance and as a left wing bubble.

Comment Re:Racism (Score -1, Troll) 212

You're ridiculous. People in your camp will defend a black murderer as oppressed, and the white toddler he executed as his oppressor. (I'm referring to a real incident.)

There was some merit to the oppressor/oppressed argument 100 years ago. You're clinging to it for political points. Everyone has been equal for quite some time now, and shoving black characters absolutely everywhere is a tried and true race baiting strategy for companies who benefit just as much from rage clicks as they do from upvotes. It's reasonable to have push back to such despicable marketing tactics.

It's not the black man, it's not even the historical accuracy (though there's plenty of reason to claim false advertising of historical accuracy.) It's the toxic race baiting that everyone from every side should rightly abhor.

Comment Re:i don't understand the death threats (Score 1) 212

You better hope the righteous cause you're arguing for doesn't have one stupid person uttering threats, because you're going to be painted as just like them.

You'd never want to be treated the way you're now treating others, so why do it?

Trolls and dumbasses just want to see the world burn. For all we know it's lies and false flags, considering how useful it is to cry about their bad behaviour.

Comment Re:HHilarious! (Score -1, Troll) 212

A perfectly insightful comment moderated into oblivion for political reasons.

They cherry picked the most sympathetic employee, amped up the crocodile tears, and portray their company as blameless despite the company also publishing profuse apologies. This is a hit piece against paying customers upset that they were sold a "historically accurate" game with modern 21st century race politics shoehorned in.

It's outrage over false advertising, nothing more. Nobody cried when Afro Samurai came out because nobody promised realism. Keep in mind the person who was "harassed" was hired specifically to make the game more realistic. Companies love taking those crazy exceptions to the rule and painting rightfully angry customers with that same brush.

People have had enough, and stupidly calling someone "racist" no longer has the bite it used to. Baizuos, all of you false modders!

Comment Re:They just dont get it (Score 1) 212

False advertising.

The more a company highlights the lengths they go to in order to make things historically accurate, the less forgivable their failures are.

Nobody complained when "Afro Samurai" came out because it never advertised itself to be realistic.

When they advertise a thing they ought to deliver said thing. Instead they jumped on the band wagon of injecting black people in impossible places and then claimed "racism" because that gets them clicks on social media. When the algorithm rewards rage clicks as much as thumbs up, this rotten behavior becomes valid corporate strategy. This getting reposted on Slashdot is an extension of that rotten media strategy.

Comment In other news... (Score -1, Troll) 212

If you lie down with dogs, don't be surprised when you get fleas.

She proudly shared her association with her company during the good times, and basked in the light of that association. When the company chose to do bad things, suddenly she's not associated? It doesn't work that way. One needs to be careful where they plant their flag.

It sucks that she got death threats and all manner of illegal things, there's no excuse for that, though the vast majority of it is likely justified anger at the company she chose to publicly represent. She literally signed up to be a PR and public face, and now regrets the harder parts of that position. It's hard to feel too much sympathy for a well paid corporate shill.

Comment Me too (Score 1) 9

I had to turn off enhanced tracking protection on Firefox for the site to work properly. I couldn't post otherwise. Slashdot is so disrespectful. They of all people should understand that ads aren't just an annoyance, they are a massive threat vector. Lack of security as a business model is ugly.

Submission + - Slashdot goes mental with advertising 9

sizzlinkitty writes: Has anyone else noticed Slashdot failing to load because of your ad blocker? I know I sure have and it's breaking my user experience like no other.

Please post the blocking patterns you're using to make Slashdot usable again.

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