Comment Re:How will that work... (Score 2) 67
Similar situation here. We were on United Celluar, then T Mobile bought them, then informed us the phone was too old to be supported.
So fine, we went to spectrum, purchased a new phone and plan there. The phone number was supposed to port to the new phone, but no.
It got lost in the shufffle between United Celluar and T Mobile. It took countless service calls, 3 in person visits to T Mobile and 2 to Spectrum and 16 days of being without a phone for them to get the new phone working with the correct number. We lost 16 days ofincome (gig work) because the phone did not work. I dont think having to do it on an app would help any.
So fine, we went to spectrum, purchased a new phone and plan there. The phone number was supposed to port to the new phone, but no.
It got lost in the shufffle between United Celluar and T Mobile. It took countless service calls, 3 in person visits to T Mobile and 2 to Spectrum and 16 days of being without a phone for them to get the new phone working with the correct number. We lost 16 days ofincome (gig work) because the phone did not work. I dont think having to do it on an app would help any.