Comment unpopular opinion (Score 5, Insightful) 66
Two observations:
1. AI amplifies existing competence. Current AI systems are not autonomous problem-solvers -- they are accelerants. Users who already understand their domain can spot errors, ask better follow-up questions, and integrate outputs efficiently. For less experienced or less analytical workers, AI often creates rework rather than savings, which is consistent with the “AI tax” described in the surveys.
It’s not strictly about being “smart,” but also about task structure and feedback loops. Some highly capable workers are in environments where AI cannot be safely or efficiently applied (compliance-heavy workflows, fragmented tooling, high-stakes accuracy requirements).
2. Impact varies strongly by role, as knowledge work is not homogeneous. Roles involving synthesis, drafting, ideation, coding, analysis, or decision support benefit far more than roles dominated by coordination, approvals, interpersonal judgment, or rigid process constraints. Executive workflows are especially well suited to AI assistance, which explains the perception gap between leadership and individual contributors.
Also, adoption maturity matters. Many organizations have introduced AI without training, workflow redesign, or incentives, which predictably limits upside regardless of worker capability. Would it be exactly surprising to see this outcome? Not to me.