Really, given the facts on display and a history of the 19th century only a few clicks away, why exactly does Uber still have defenders?
Because the taxi racket has been enjoying its monopoly for too long. Where I am, we have some of the highest taxi prices in Canada while many the taxi drivers are near minimum wage (because the drivers rent the licenses from the people who could actually afford them). An Uber driver told me he makes more money on Uber than he did driving a cab, although I didn't ask if that factored in vehicle wear'n'tear.
Everyone I know had pretty much stopped taking cabs because they were so unreliable. You could end up waiting an hour longer than claimed, or the cab just wouldn't show. Uber has effectively brought taxis back into our lives as a viable option.
From everything I've heard, Uber takes advantage of its workers and uses some pretty shady tactics. I support government regulation to ensure drivers can make a decent wage. But they've disrupted a market that desperately needed disrupting and have noticeably improved my personal standard of living.
So given the choice between Uber and the previous status quo? Yeah, I'm an Uber Defender, if a cautious one.