Comment What cancel-rebook sites (Score 0) 61
This entire article stinks of hotel cancellation policy being more consumer hostile being excused as "we didn't want to make it worse for travelers but some really shitty underhanded people made us do it..." to launder the reputation of major hotel chains as good rather than taking maximum possible advantage of industry consolidation in the last decade.
Same way that hotel elite benefits for 3TA commissionable rates went to the way of the dodo as hotel chains consolidated... the hotel industry consolidated had the cards. Or is there going to be some other article explaining about how this was gamesmanship/taking advantage too?