Comment Re:1K crises per hour? (Score 0, Flamebait) 60
So 911 operators wind up spending a substantial amount of their time redirecting people, e.g., "wait until business hours and then call XYZ". Or they forward calls. Or they do the best they can to help out (sometimes very upset) people who've called 911 because they're desperate.
In a better world, we'd tax the hell out of billionaires -- sufficiently that there would be no billionaires, because no society or country needs them -- and we'd use that money to provide federal, state, county, and city services in sufficient quantity and quality to (mostly) make these kinds of problems go away. We'd hire enough people, train enough people, and pay enough people to respond to problem reports and fix them, whether they're heart attacks or potholes or anything else. None of this constitutes an arcane/insoluble problem: almost all of it is straightforward given enough money.