Comment But are they actually cheaper? (Score 1) 145
I've heard that some of these AI phone chatbots can cost up to $0.30 USD/minute. That's $18/hr, which is probably more than it costs employ most call center workers...
Plus, call center workers don't get stuck in hilarious loops when you claim to have trouble understanding them, and need them to say "Albuquerque, New Mexico" any time they say a word that starts with the letter A or ends with the letter O in order to proceed...