Comment Re:That which is measured (Score 1) 63
A million years ago when I got my first management job I had to attend a training session on 'Goals and Objectives', the current in vogue management tool. The instructor impressed on us that 'you get what you measure'. He used an example of police wanting to improve road safety by measuring the number of moving violation tickets given out. Ticket quantities went through the roof but there was no improvement in accident rates; go figure. What was true in the 70s is still true today.
Which is why you have to ensure what you measure actually produces desired outcomes and not create perverse incentives. Reminds me of teh Dilbert cartoon where the PHB announces a bug bounty and Wally says “I’m writing myself a new minivan”