You know I used to defend Apple against these accusations. I've been using their products since the 80s. But ever iOS took off and Ive took over OS X, stability seems to have taken a back seat to the shiny new interface and integration between the two.
Right now I am still having issues with Time Machine that have been around for years. And that's their backup solution! You know, the one that's supposed to make sure you're safe? Oh, and good luck finding support for Time Machine on their website. Want a laugh? Go to their Communities page.
Let's see on the main page there is a section for iLife, which they stopped making years ago. But let's just look at the Mac OS and System software group for Time Machine. Hum, not there. But you can get help on Front Row, another app they stopped making years ago (side note, why is Photos in here?). Well lets check the Applications group. Appleworks, iChat, and iCal. All apps Apple stopped making.
I could go on, but look around that page. Try to find a place to get support on Time Machine. How long has it been since they updated it? It takes 4 clicks to get there from apple.com. Has no one noticed? Oh, and don't get me started on Final Cut Pro X...