Patreon Scraps New Service Fee, Apologizes To Users (theverge.com) 66
Conte says that any new system will need to take the popularity of small pledges into account, and preserve the benefits of aggregation. It will also need to give artists more autonomy, rather than announcing a sweeping overall change directly to users. "The overwhelming sentiment was that we overstepped our bounds" with the non-negotiable fee, he says. "I agree, we messed that up. We put ourselves between the creator and their fans and we basically told them how to run their business, and that's not okay." Webcomic creator Jeph Jacques previously quoted Conte as saying Patreon "absolutely fucked up that rollout."