How DARE you be an unhappy customer!

shanen writes: There aren't any penalties (yet), but it is now technically illegal for a customer to be "too dissatisfied" in Japan. https://www.nippon.com/en/in-d... is an English summary of a an intermediate step to the new Japanese law. Unfortunately I couldn't find any English description of the version the LDP just passed through the Diet. The video link to NHK World is for older context. Remember when the customer was regarded as a minor gawd? ROFLMAO. Now we should brace ourselves for the next version of the law where they start introducing the penalties.

Me? Color me "guilty, guilty, guilty", especially as regards the Japanese banks, realtors, and ISP phone companies. But give me a minute and I'm sure I'll remember some more examples. Some of it might be simple racism or even justified revulsion at my poor Japanese, but some of it is probably a kind of legacy of the sokaiya, an endangered subspecies of Japanese gangster.

Correction: That NHK World link isn't a video

[shanen]

That particular link doesn't include video, though the topic has definitely been included in many news videos over many months. The new law was described a number of times in the last few weeks.

Maybe I should have included some Japanese sources? Oh wait. No Unicode here so no Japanese. But it could be worse if Slashdot supported Shift-JIS instead of Unicode. Much worse. Even worse than EBCDIC.

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[RockDoctor]

Hey, I was just bitching about my former employer sending me to demonstrate software to Russians and Koreans a decade after I'd submitted bug reports that the code broke, badly and reproducibly, if you fed it data files containing Cyrillic-encoded data. It couldn't handle even personal names in Hangul, let alone the other Korean script(s).

Slashdot has been broken in this respect for ... 27 years now?

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[shanen]

Interesting. I received notifications that the story had been accepted and was on the front page of Slashdot, but don't see it there and the links that are supposed to go there all return 404s. Even checked the older stories to see if it would show up there, but it seems to have vanished into some kind of memory hole? Or a second editor couldn't find sufficient English explanation in other sources and therefore decided to nuke it?

I was considering what sort of example to add to the discussion, assuming any

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[RockDoctor]

Or a second editor couldn't find sufficient English explanation in other sources and therefore decided to nuke it?

Never seen any evidence of there being a "second editor". On those occasions when you see "dupes", it's often the same (or similar) story posted by a different editor - which rather argues against there being any significant interaction between editors.

Nope - I can't see a story matching yours. Maybe the (normally "only") editor changed his mind? Maybe their browser crashed (I'm assuming remote

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[shanen]

I might resubmit it the next time NHK does a story on it, especially if they start adding penalties for violations. However it's been a recurring topic for at least several months. Unfortunately, I can't remember which ones are in Japanese and which mentions are in English via the NHK World website...

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[RockDoctor]

Your japanese is obviously better than mine - which is entirely restricted to Go terminology. I assume you can't reside in Japan and remain unaware of go, even if you've never learned to play.

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[shanen]

Is that the source of your handle? Too bad we can't use any real Japanese here on ye olde Slashdot, eh?

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[RockDoctor]

Nope. When I was recurring geologist on the Ninian field (3 platforms ; one drill crew rotating around them as re-drills/ extended-reach new fields etc required) I got the nickname because I (1) looked ar rocks for a living and (2) would read "Nature" in the office when things were quiet. Pretty inevitable, really.