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Salesforce Cut Hundreds of Employees (cnbc.com) 19

Salesforce on Tuesday confirmed that it cut some employees this week after the enterprise software maker saw demand lighten in some countries and industries. From a report: Protocol reported earlier on the cuts, saying that they could affect up to 2,500 employees. One person familiar with the matter said Salesforce let go of fewer than 1,000 people on Monday. At the end of January it employed 73,541 people. In August Salesforce said in a filing that headcount rose 36% in the past year "to meet the higher demand for services from our customers."
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Salesforce Cut Hundreds of Employees

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  • Why not? (Score:5, Interesting)

    by lsllll ( 830002 ) on Tuesday November 08, 2022 @05:02PM (#63036709)

    All I've heard is that Salesforce can make companies more efficient and simplify everything that companies struggle with. Maybe they installed Salesforce in-house and are ready to lay off some force.

    OTOH I can also argue that it's such a shitty piece of software that their customers are finally seeing the light and exiting their relationship with SF.

    • Why not both?
    • by Pascoea ( 968200 )
      I'm honestly curious, I've never worked with directly with Salesforce or their software, only a bit of tangential experience with it from my ERP endeavors. Is it really that bad? Or is it like every other monster software package on earth? They all suck, but we keep using them due to lock-in, stubbornness, and lack of available alternatives?
      • I don't know about all of them..

        At one of my recent jobs two of the vendors used Salesforce based ticket tracking systems. They were both aggressively terrible.

      • by lsllll ( 830002 )

        I've come to think of it as web-based modules that snap together with any coding you need to do in VB. It would be hard to write custom software, especially if the customer is very particular about what they want. Don't get me wrong. It's nice to have a module that "consumes" data via an import, or a REST API on some other web site, but I don't see the need for Salesforce in order to do that.

        For truthfulness, I haven't actually worked on projects in SF. I've only had experience listening to their sales

        • by Pascoea ( 968200 )

          Salesforce will of course say "sure, we can get that done", only to later have the customer compromise on issues, and the implementation will end up not as efficient as one that would have been with custom written software.

          So a shorter answer is, "Yes, it's like every other monster software package". Any pre-built piece of software requires business process compromise, a lot of times those compromises lead to inefficiencies. It's just the price you pay... You either adapt your business to the software, attempt to modify the pre-built, pay an army of developers to write you your own, or some combination of those three.

  • And good, fuck Spammerforce. Making shitty overpriced software and being a spam for hire outfit should never end well.

  • by Bu11etmagnet ( 1071376 ) on Tuesday November 08, 2022 @05:59PM (#63036891)

    Just hire emos, they'll cut themselves.

  • by MachineShedFred ( 621896 ) on Tuesday November 08, 2022 @06:17PM (#63036935) Journal

    It's pretty common PR strategy to put out bad news on days you know are going to be crammed with news, as there's only so many column inches people will read, and in the modern press, algorithms will select the news we see based on "trending".

    Might be pretty easy to hide bad news in the churn caused by a midterm election, don't you think? Would not be surprised to see more unfortunate announcements timed for this afternoon as news outlets and Twitter are fully involved in an election circle-jerk.

  • Why would a company like this need 74k employees to run what is basically a website?

    • Why would a company like this need 74k employees to run what is basically a website?

      Because it's a website that 150,000 companies use to get work done, and many of them want something custom and are willing to pay for it. That's /only/ around 2 FTE employees per customer. And, because Salesforce has all sorts of compliances, such as 9001, they have processes they must follow in order to make those customizations. Hence, 10-15 people in a corporate software development setting doing the work of one person in a guerrilla software development setting.

You know, the difference between this company and the Titanic is that the Titanic had paying customers.

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