Best Survey Software for Salesforce - Page 2

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

With Formstack, automate manual processes, deliver solutions quicker, and go from idea to workflow in minutes and save hours—all with clicks, not code. Combining a visual workflow automation builder with digital forms, document generation, and eSignature solutions, the Formstack Platform enables you to quickly create countless solutions to your workday pains and your customers’ digital expectations. Build for your immediate needs—from applications to proposals to onboarding—and scale to help meet your larger, org-wide digital initiatives. All with the Formstack Platform.

As a leader in enterprise mobile forms software, FastField empowers organizations with all the tools necessary to quickly collect accurate and meaningful data from a mobile workforce. We offer a simple and intuitive website and mobile app that are accessible across iOS and Android. FastField is flexible and dynamic, capable of complete customization and full automation of your form collection workflow. Our focus is business intelligence, transforming your forms into meaningful data that helps you make informed decisions for your business. • Simple / Intuitive UI for Mobile and Web • Extreme Flexibility For Any User / Use Cases • Highly Customizable Forms Workflow • Robust Offline/Online Data Capture Support • Fully Integrated Data Analytics Platform With Automated Custom Alerts • Full Multi-Media Capture Support With Annotation and Comment Capabilities • Enterprise Level Integration Support: Cloud Storage or Private Data Delivery • Application Branding (White Label Solutions)

Fulcrum is a field inspection management platform that ensures safer workplaces, higher-quality results, and full compliance. With Fulcrum, organizations can streamline inspections in minutes, manage issues and tasks in one place, effortlessly document and meet regulations, and get consistent actionable insights and reports from teams in the field. 30,000+ users across 100+ countries use Fulcrum to boost their operations, optimize how they leverage their data, and get the most out of inspections. Empower your team. Start your free trial now!

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Enalyzer serves as a comprehensive insight platform that empowers everyone within your organization to gather feedback, transform it into actionable insights, and make informed choices without requiring prior experience. By setting up surveys and integrating with Enalyzer, you can evaluate various touchpoints and obtain a complete overview of your data. This user-friendly and intuitive tool is designed for all employees, regardless of their data expertise. Stay informed with dynamic reports that present real-time information, enabling easy sharing with managers so that everyone has access to the insights they require. Choose from a wide range of question formats and leverage our advanced design features to craft engaging surveys that will help you gather essential data. Assess all your touchpoints, and with Enalyzer's reporting capabilities, visualize your data through an array of chart options. Utilizing sophisticated filtering and benchmarking functionalities, you can uncover trends and pinpoint areas needing enhancement, allowing your team to make continuous improvements to your business operations efficiently. Ultimately, Enalyzer not only streamlines the feedback process but also fosters a culture of data-informed decision-making throughout the organization.

EvaluationsHub is a powerful feedback automation platform that helps businesses collect and organize valuable feedback from both internal and external sources. The platform offers customizable feedback methods such as surveys, documents, and meetings, and integrates seamlessly with over 1,600 software tools, including Salesforce and other major platforms. With its automated reminders and detailed reporting, EvaluationsHub makes it easy for businesses to track customer and supplier satisfaction, ensuring they can address issues before they impact their bottom line. The system allows users to run evaluations regularly, enhancing the company's ability to act on insights and improve operations without manual effort.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

The Enterprise Feedback Platform by Survey Analytics serves as a comprehensive tool for gathering and managing feedback online. Whether you need straightforward web surveys or intricate, global market research solutions, our platform is tailored to fulfill your specific needs. It features a complete array of tools for crafting surveys, dispatching email invitations, and interpreting survey results. Designed from the outset to cater to both beginners and seasoned professionals in online research, our system prioritizes the success of each client. Our unwavering dedication to client satisfaction has led thousands across the globe to choose our platform for their online research initiatives. Additionally, we implement stringent security measures to ensure the highest standards of data protection. Clients also benefit from a team of expert developers dedicated to guaranteeing that every client achieves complete success with our services. This holistic approach not only enhances the user experience but also fosters long-lasting partnerships with our clients.

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. AI automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

GoFormz holds multiple patents on its digitization technology, including a method that preserves the look and feel of your original paper forms. GoFormz also provides an additional viewing mode for users working on smaller devices. Users can easily toggle between their original Form View and List View. Requiring no code or IT support to get started, GoFormz focuses on the front-end user experience and remains the leader in user adoption. With our powerful form builder features you can quickly create new forms – easily drag-and-drop fields like Signatures, Images, Barcodes, and Maps, and include Logic and Calculations. GoFormz forms can be filled out from remote locations – even while offline! Once forms are completed, they are automatically stored in the GoFormz Cloud as well as routed to collaborating team members, clients, integrated platforms, and more.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

QuickTapSurvey stands out as a highly regarded survey application favored by prominent organizations such as Disney, McDonald's, H&M, and Nike. This platform allows businesses to effortlessly develop surveys and mobile forms, gathering data in any location. QuickTapSurvey is designed for straightforward installation and usability, functioning seamlessly online and offline across both iOS and Android platforms, while also ensuring security and scalability. Additionally, it offers comprehensive reporting and analytics features, empowering brands and enterprises to derive actionable insights from their collected data. Overall, QuickTapSurvey equips companies with the tools necessary to enhance their data collection processes.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.

Create forms, surveys, and polls for various platforms effortlessly, allowing you to save significant time that would otherwise be spent on tedious form development. With Jira, you can instantly generate a new issue in your project whenever a form is submitted. In Slack, receive immediate notifications within a channel as responses come in, enabling quick reactions. Data can be sent directly to Google Sheets, with results updating automatically as they are received. Use Intercom to streamline your workflows by incorporating forms and surveys into emails, conversations, messengers, or shared links. Trello allows for direct submission of form responses, ensuring your team can collaborate and respond swiftly. Enhance your website's engagement by embedding a chat widget, which helps you gather more insights from visitors. Additionally, HubSpot facilitates the automatic creation or updating of contacts upon form completion. Likewise, Salesforce enables the automatic generation of leads every time a form is filled out, streamlining your lead management process even further. This interconnectedness fosters a more efficient workflow across your tools.

Wispform is an incredibly user-friendly platform designed for crafting stunning forms, surveys, and quizzes with ease. You can start using it for FREE, and if you want to unlock a range of advanced features, you can upgrade for just $10 a month. It supports various formats, including multiple choice, short answer, opinion scales, and Thank You pages, ensuring you have all the options you need. Additionally, you can implement logic in your forms, allowing users to navigate through a tailored set of questions and reach specific outcome pages based on their responses. Furthermore, you can personalize your forms by incorporating your own images, logos, and backgrounds, enhancing the connection your customers feel with your brand and ideas. With Wispform, creating engaging and visually appealing forms has never been more accessible or enjoyable.

Allswers transforms subjective views into actionable business insights, serving as an experience management platform designed to enhance decision-making through real-world data. By generating impactful surveys, it not only fosters stronger customer and employee loyalty but also assesses the effectiveness of various processes. We assist in crafting surveys that yield distinctive insights into the experiences of your most vital stakeholders. Our solutions focus on quantifying the value of your company's processes while automating the monitoring of customer interactions for a better grasp of their behaviors. Additionally, we help you assess the attributes, benefits, and values that consumers link to your brand. Managing employee engagement is also a priority, as it can significantly elevate productivity levels. We keep track of quality indicators to ensure compliance with established standards. Experience management is key in pinpointing growth opportunities, and we streamline tasks by creating automatic workflows and integrations that facilitate valuable insights. Ultimately, Allswers empowers organizations to harness feedback effectively and drive continuous improvement.

Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.

The trajectory of your business hinges on your customer. With the innovative approach of Customer Insights Management, Iterate places customer insights at the forefront of your operations, ensuring that these valuable insights are both accessible and actionable across all teams, allowing every decision to be driven by customer needs. The Iterate for iOS SDK empowers you to gather direct feedback from users within your mobile application, boasting a developer-friendly design that is lightweight and simple to implement. Our in-app surveys enable you to pinpoint and engage the right audience at the optimal moment in their user journey, ensuring that the feedback you receive is both relevant and valuable. To enhance response rates, Iterate integrates surveys directly into emails, meticulously designed to function seamlessly on mobile devices. You can schedule surveys for specific times or leverage Iterate’s integrations with your marketing or analytics platforms to deploy surveys triggered by particular actions. This comprehensive approach ensures that your decision-making is consistently aligned with your customers' voices.