Best Social Listening Tools in Australia

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Agorapulse is a Social Media Marketing suite that helps agencies, business owners, and marketers to manage their Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business and YouTube accounts. Our inbox ensures that you never miss an interaction on social media. We offer many publishing options, including drafts, scheduling, bulk publication, and more. You can view the most important metrics of your social media accounts in our reports. We also offer team/collaboration options so that profiles with multiple admins can work seamlessly. Get a free trial to see why we are loved by our customers.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

HubSpot Marketing Hub will help you grow your traffic, convert leads and prove ROI. HubSpot Marketing Hub is an all-in-one marketing software that helps brands and marketing professionals launch and maintain effective campaigns that help them get noticed. This includes SEO (search engine optimization), writing blogs and creating web content (CMS), as well as leveraging social media such as Facebook, LinkedIn, Twitter, and others. Marketing Hub will help you and your team increase traffic, convert leads, track your entire funnel, and more. Drag and drop your way into professional email templates and landing pages. You can quickly publish blog posts that make you an authority on any topic and help you get noticed online. Your content is responsive, so visitors can access it from any device. Get real-time SEO recommendations and create a content strategy that adapts for modern search. You can also find out more.

Buffer offers a comprehensive range of tools designed to assist brands in establishing their online presence and engaging effectively with their audience. This collection of social media solutions caters to contemporary brands, equipping them with essential resources for visual marketing, audience interaction, and analytical insights. Through Buffer's innovative products, both brands and individuals can enhance their online visibility, fostering significant engagement and achieving quantifiable outcomes. With over 75,000 brands leveraging this suite of publishing, engagement, and analytics tools, Buffer plays a crucial role in helping them create impressive digital identities. The platform's versatility and user-friendly features make it an invaluable resource for anyone looking to thrive in the digital landscape.

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Forge and enhance deeper connections on social media by understanding and engaging your audience effectively, all while measuring your results through an all-encompassing platform specifically designed for fostering connections. Sprout Social stands out as a frontrunner in areas like user experience, customer service, satisfaction rates, return on investment, and user adoption. Explore the most comprehensive and integrated solution for social media management that is designed for scalability. Gain insights into trends and actionable data derived from social interactions to shape your marketing and branding strategies. Collaborate as a team by planning, organizing, scheduling, and delivering content seamlessly across various social networks. Enhance your social monitoring capabilities and boost responsiveness through a centralized inbox. Leverage rich social analytics and dashboards to facilitate informed strategic decisions throughout your organization. Real people connect with real brands, creating genuine relationships that matter. Users frequently express their reasons for opting for Sprout’s innovative social media management tools and services. Additionally, the platform's commitment to excellence is reflected in the success stories shared by its diverse clientele.

Easily handle several X (previously Twitter) accounts from one platform. This robust tool for X offers comprehensive features for real-time monitoring, content organization, and user interaction. Connect with your target audiences while exploring the highlights of X. X Pro (formerly known as TweetDeck) allows you to view various timelines simultaneously on one display. It facilitates the tracking and organization of content, while also enabling you to interact with your communities instantly, enhancing your overall social media experience.

Cyfe, a business intelligence platform, helps businesses of all sizes with KPI Monitoring, search engine optimization and scheduling, social media marketing and custom reports, data export & archivement, and other services.

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

Leverage our content insights to brainstorm ideas, craft impactful content, track your performance, and pinpoint influential figures. Countless marketers trust BuzzSumo to uncover what content thrives and what fades into obscurity. Each day, numerous teams integrate BuzzSumo into their routines to boost productivity and achieve content success. Uncover the phrases and terms your target audience is actively searching for, and gauge the popularity of keywords to pinpoint highly sought-after topics. Use cost-related data to refine your PPC strategies, while analyzing search volume trends over time to see if your keywords are influenced by seasonal shifts or emerging trends. By merging keywords with BuzzSumo’s extensive content, inquiries, and influencer insights, you can develop well-rounded content strategies. BuzzSumo serves as an endless source of inspiration, ensuring that you'll always have a wealth of content topics at your fingertips. With related themes and actual content examples, your research can gain momentum and direction. This resource not only enhances your creative process but also streamlines your content planning efforts significantly.

Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.

In real-time, more than 300 million online sources. Hosting in Germany that is GDPR compliant Monitoring and consulting. How Webbosaurus can help you in your day to day business. Monitoring and social listening. Monitoring your search terms in real-time. You won't miss any mentions of your brands or products. Through well-prepared data, intuition can be used to create individual reports and analyzes. Review monitoring. Monitor, analyze, and respond in real time. All reviews on your products are available in online shops, Amazon, Google Maps, and other portals. How Webbosaurus supports you. Marketing crisis monitoring. Competitive analysis. Product optimization. 355/5000 Gain a 360 deg overview. Who has said what about your brand or products? We will help you find out because we monitor reviews, social media, Instagram, Twitter, Instagram and other online news.

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

Onclusive Social is a user-friendly platform that empowers businesses to leverage social media data. We help marketers and analysts gain valuable insights into brand perception, competitor activity, consumer trends, and influencer impact. These insights drive data-driven decisions and fuel successful marketing strategies.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

Upfluence is the only platform that allows brands and agencies to turn their customers into sales-driving, influential influencers. The Upfluence platform allows you to search for influencers in any sector, language, or country on 7 social media platforms. You can also contact them at scale using an included CRM tool. You can also manage multiple influencer marketing campaigns simultaneously, automate all administrative tasks, and even international influencer payouts. You can also analyze the KPIs of any hashtags or campaigns through social listening. The software is completely independent of social media platforms, so it can't be interrupted by any other service. The company also offers managed services in five languages. There are offices in New York, Paris, Lyon (FR), and Lausanne, (CH).

Iconosquare, a social media analytics platform and management platform for Instagram and Facebook, provides in-depth insights into your social network performance. This all-in-one tool is designed for brands and agencies. It includes powerful features that allow you to make data-driven business decisions. Advanced analytics, easy-to-understand - A custom dashboard quickly visualizes the metrics that are most important to your organization. Analytics for promoted Instagram content are available with select plans. Multi-profile management in one dashboard Powerful scheduler that saves time: Automatic Publishing, First Comment Scheduling, feed preview, Best Times to Post, Geolocation and User Tagging. - Industry benchmarks that provide insight: Available for more than 100 industries. Easily share your performance with quick, easy and customizable reporting

BoomSonar, our proprietary program, specializes in real-time monitoring, analysis, reporting, and management of web and social media platforms. Beyond just social media oversight, BoomSonar provides a suite of services including account management, online reputation management, research and development applications, research capabilities, push notifications, and more, all tailored to meet your unique requirements. Understanding the demands of the digital landscape, we proudly present BoomSonar, which stands as Turkey’s pioneering and most extensive solution for real-time web and social media monitoring, reporting, analysis, and management. This innovative tool enables users to conduct real-time searches on roughly 1.6 million Turkish websites and social networks, as well as over 420 million websites and networks in English and other languages, covering a wide array of topics, including your brand and your competitors. With BoomSonar, you gain access to Turkey’s foremost real-time search engine, making it an indispensable asset for businesses seeking insightful web and social media intelligence. By leveraging this powerful software, you can enhance your decision-making processes and improve your overall online strategy.

Explore, investigate, and comprehend audiences, brands, and competitors using the most user-friendly social listening tool featuring an unparalleled unlimited search capability. Infegy Atlas provides top-notch social listening services, enabling you to gain insights into audiences and consumers like never before. Transform vast amounts of online discussions into practical consumer insights that support market research, development of customer personas, brand analysis, campaign monitoring, competitive intelligence, demographic studies, identification of industry gaps, sentiment evaluation, influencer tracking, crisis management, and much more. Rather than merely assessing social data, showcase it elegantly. With Infegy Canvas, our reporting platform, you can craft personalized reports utilizing data directly from Infegy’s social intelligence and listening tools. Harness Canvas for client presentations and comprehensive reporting while ensuring your team stays informed with visually appealing reports, eliminating the need for any design expertise. This powerful combination of tools not only enhances your understanding of the market landscape but also elevates your communication with stakeholders.

Someone is online, saying something, somehow. Is your brand ready for a response? Consumers trust reviews more than a personal recommendation. Positive reviews encourage people to contact a business by clicking to visit their site, calling or visiting. You can choose which review score and platform you want to highlight. Customised notifications for managers, customers, and brands. Our API allows you to display testimonials and customer reviews on your website.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.