Best Review Management Software for Shopify

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

SocialPilot is a social media management platform for marketing agencies, small businesses, and in-house marketing teams. It supports 10 networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile. Publishing & Scheduling Schedule posts individually or in bulk via CSV, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, and set UTM parameters. AI Content Creation Generate captions, hashtags, content variations, and repurposed posts using AI Pilot. Includes brand voice customization and multilingual content generation. Social Inbox Manage comments, messages, mentions, and story replies from all connected platforms in one inbox. Includes automation for auto-replies and bulk actions. Analytics & Reporting Track post performance, run competitor benchmarks, build custom reports, and deliver white-label PDF reports automatically to client inboxes. Team & Client Collaboration Assign roles, manage approvals, and give clients access to review and approve content before it goes live. Integrations Connects with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. Includes MCP Server integration to manage social media directly through Claude AI. 14-day free trial available. No credit card required.

Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Boost your conversions and elevate leads and sales in just a matter of minutes with ProofBoss! By creating genuine urgency and fostering trust, you can show your visitors real-time activity on your site. The setup and integration process is straightforward and compatible with any website. Transform your online presence into a vibrant hub that encourages buyer engagement and action. With ProofBoss, visitors will feel a sense of community, understanding they're not alone in their interest. Accurately gauging a website's "temperature" can be challenging, but ProofBoss enhances your customers' online journey, making it more engaging and persuasive. By showcasing recent orders, customer feedback, and various user interactions, ProofBoss can dramatically boost your conversion rates. In just two minutes, you can integrate ProofBoss, which will automatically detect and display new signups to further enhance user experience! This innovative tool empowers your website to resonate with visitors, driving them toward making quick purchasing decisions.

Over 100,000 businesses rely on Trustindex for the seamless collection and embedding of customer reviews. By leveraging customer feedback, companies can enhance their SEO, build trust, and ultimately drive sales. Trustindex allows users to display and manage all their reviews in one centralized location, significantly improving their online reputation through a dedicated review summary page. With our aesthetically pleasing, easy-to-integrate, and mobile-friendly widgets, users can select from 36 different layouts and 25 pre-designed styles to showcase their reviews effectively. In just three minutes, businesses can gather over 100 Google reviews, achieving a top position on Google Maps within their sector. Transforming Google reviews into eye-catching social media content is made easy with our library of 3,000,000 unique background images. Furthermore, companies can create email signatures that incorporate review summary widgets, which can also be integrated into newsletters to consistently highlight their best reviews. Each month, our widgets receive an impressive 17 million appearances, showcasing the extensive reach of our clients. With Trustindex, our customers have reported an average sales increase of 17.7%, highlighting the tangible benefits of utilizing our platform. Ultimately, Trustindex serves as an essential tool in enhancing brand reputation and driving growth.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Say goodbye to seeking validation through compliments with automated customer testimonials. In just 10 minutes, you can set up a system that simplifies the collection of high-quality testimonials, an essential aspect for any business. Traditionally, this process has involved tedious communication and coordination. Endorsal transforms this experience by fully automating the workflow, allowing businesses to save both time and resources. By enhancing your conversion rates, fostering customer loyalty, and bolstering your brand's reputation, this service delivers significant value. You have the flexibility to select the information you wish to gather from your customers and customize the form to align with your brand's identity. Once that’s done, you can effortlessly send automated review requests through email and SMS. With a variety of sleek, responsive templates available for customization, or the option to create your own using our REST API, embedding testimonials can be accomplished within minutes, even without coding skills. Moreover, customers can conveniently share their feedback on popular review platforms such as Google My Business, Facebook Pages, and Yelp, enhancing your online presence. This streamlined approach not only simplifies the testimonial process but also encourages more customers to share their positive experiences.

People are busy. Review requests get buried and ignored. You shoot your shot, but no-one's home. Sound familiar? See, asking for reviews doesn't have to be boring, transactional and impersonal. That's why we built Cloutly, to help you cut through the clutter, send personalised video review requests and manage all your feedback in one place. Your customers get hundreds of promotional emails and text messages every day. Why add to the noize, when you could stand out instead? With Cloutly, you can send personalised review campaigns (using text or video) to your customers that get opened, noticed and remembered. You'll be able to tailor your approach to customers by creating multi-step, multi-channel review campaigns, segmented by category, service or customer type. We'll help you get reviews virtually anywhere and keep track of what people are saying across 40+ review sites, so you can outrank your competitors in search results and become the first choice when people compare you online. Start free for 14 days at cloutly.com

Automate the capture and display of product and company reviews on your website and social media profiles to increase sales. All your marketing tools, customer reviews, product reviews and visual marketing tools, as well as coupons and SMS, can be found under one roof. Display customer reviews on your website. Your site will come to life when you use authentic photos and videos taken by your customers. Coupons can be used to encourage repeat purchases and increase customer loyalty. Increase your review capture rate by reaching out to customers via SMS messaging. To build trust and drive sales, highlight the voices of your customers on your website and on social media. With on-site displays or social media posts, showcase customer reviews throughout the buying process. Your stars on search engine result pages (e.g. Google) and user-generated content on social media profiles should be shared. To drive new sales through your marketing channels, use content created by customers.

Import, Request, Impress Shopify product reviews App. Shopify product reviews app. Import product reviews from Amazon, AliExpress, and eBay. Request reviews from past customers. Make your Shopify site look busy right from the start. Opinew is used extensively by industry leaders to manage reviews. Dropshipping? Import hundreds of reviews from Amazon, AliExpress, and eBay to make your Shopify Store feel busier. Our Google Chrome Extension allows you to import in one click. We work with select e-commerce agencies around the globe who use Opinew for amazing online stores. You can change the style, colors, font sizes, language, and more. Are you a developer? Our API allows you to add your CSS styles or create everything from scratch. Shopify stores of any size can access our API.

Growave serves as a comprehensive marketing solution designed specifically for Shopify brands, enabling them to connect with their target audience, engage users effectively, and boost conversions effortlessly. Elevate your social proof to enhance conversion rates significantly. Amplify your repeat sales, minimize cart abandonment, and foster customer loyalty. Interact with your clientele in meaningful ways and encourage them to advocate for your brand. Growave enriches your marketing strategy with robust tools for photo reviews, wishlists, loyalty initiatives, referrals, and user-generated content (UGC). Automate the process of collecting reviews and display them seamlessly across multiple platforms, including your website, social media, Google search, and Google Shopping. Drive repeat purchases, transform customers into enthusiastic supporters, and provide exceptional treatment to your best clients. Decrease instances of cart abandonment by sending personalized emails to engage potential buyers who have shown interest. Harness the influence of Instagram and UGC to effectively turn store visitors into loyal customers, ensuring sustained growth and engagement for your brand. With Growave, you can create a vibrant community around your shop, enhancing customer relationships and driving long-term success.

By following a few straightforward steps, you can effectively showcase customer reviews and enhance your conversion rates. Customers have the opportunity to inquire about products, and managing and responding to these questions is a breeze. The Ryviu app serves as a robust review solution designed specifically for Shopify stores, aiming to help online businesses accelerate their success through the utilization of customer feedback. Initially, the Ryviu team consisted of just four individuals, including Founder Nam Nguyen and three passionate engineers. Over time, as they worked on refining and evolving the app, the team has expanded significantly, now boasting a diverse range of specialized departments dedicated to their roles and committed to delivering exceptional customer support. This growth reflects the team’s dedication to their mission of empowering online businesses through enhanced customer interactions.

Highlight your customers' experiences prominently to foster trust through authentic, detailed reviews that incorporate images, videos, and personalized questions. Junip features an exceptional submission rate exceeding 10% for review requests, utilizing innovative emails and forms designed to maximize customer participation. It only takes three simple steps to get started with Junip, and our team is ready to assist you throughout the process. We offer the most extensive range of options to cater to your needs, allowing you to select the review attributes that resonate most with your audience. By using structured data, you can ensure that your ratings appear in search results, enhancing visibility. Additionally, you can establish a dedicated reviews page and create sections on your site for displaying both product and site reviews. Automate the process of requesting reviews from customers post-purchase, and re-engage previous customers with targeted campaigns. You can also send review requests seamlessly from your marketing platform while showcasing review content in a way that aligns with your brand effortlessly. Embrace the power of customer feedback to elevate your business and build lasting relationships.

Get a comprehensive overview of customer ratings for your business and products. Utilize your public reviews effectively to showcase all available customer feedback on your website or online store! By aggregating customer experiences from numerous platforms, you can enhance both traffic and conversion rates for your business. Display all reviews and experiences conveniently in a single badge, which you can customize according to your preferences. By consolidating reviews from various sources and featuring them on your site, you establish greater trust in your online presence. Additionally, displaying review stars in Google search results can significantly boost your website's organic traffic. We collect all the reviews related to your business from a variety of channels, combining these insights into one trusted badge. Furthermore, we provide Google with your business reviews, facilitating the appearance of Google stars directly in search results for enhanced visibility. This approach not only showcases your credibility but also invites potential customers to engage with your offerings.

Consumers consider user-generated content to be 9.8 times more influential than content created by influencers when deciding what to purchase. By gathering and sharing user reviews online, businesses can significantly enhance the customer journey. Shoppers place the same level of trust in online reviews as they do in personal recommendations from friends and family. Beyond being a powerful marketing asset, customer reviews also encourage search engines to rank your website more favorably in search results. It's vital to collect ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and sway their purchasing choices. Engaging with customer reviews allows them to feel acknowledged and valued. Our user-friendly portal ensures that you never overlook an opportunity to interact with your shoppers. Addressing customer inquiries about your offerings will aid them in making well-informed purchasing decisions. User-generated content stands out as unique, highly relevant, and genuine, which helps elevate your website in Search Engine Results Pages (SERPs), ultimately driving increased traffic and engagement. By fostering a community around your brand, you can build loyalty and encourage repeat business.

Enhancing your Google search ranking is within reach, and as a result, you will draw in more committed customers while establishing a formidable online presence. When a customer makes a purchase or utilizes your services, TrustMate reaches out to them through email or SMS to request a review. The customer can easily craft a persuasive review thanks to an innovative “point and clicks” hint system, which also allows them to attach a photo. Upon completing the review, they are directed to a thank you page that encourages them to continue browsing your offerings. This seamless process instills confidence in customers who see reviews on your site, reducing their need to seek opinions elsewhere. With your improved search engine ranking, future potential buyers are more inclined to visit your website. You can even send a test email invitation and try adding a review using the clickable hints yourself to witness the simplicity of the process. Not only does this foster customer engagement, but it also ensures that reviews originated from your customers enhance your unique content, solidifying their trust in your store without the need to explore external reviews. This cycle of generating positive feedback creates a powerful loop that benefits both your business and your customers.

Enhance your review collection effortlessly with GetReviews.ai, which utilizes its exclusive review funnel technology. Whether it's gathering customer feedback on Amazon or employee insights on Glassdoor, GetReviews simplifies the process of obtaining reviews from any source you desire. The platform is specifically tailored to drive reviews on the most impactful sites for your business. This is achieved by guiding respondents through a carefully crafted survey filled with targeted questions that lead to valuable reviews where they count. To ensure authenticity, GetReviews restricts access to those who have verifiably interacted with your business, utilizing unique, one-time-use links or QR codes. Furthermore, GetReviews.ai keeps a comprehensive record of all respondent details, including ratings, reviews, full names, email addresses, phone numbers, and physical locations. You can also evaluate the sentiment surrounding your product, service, or overall business through the insightful review data gathered on GetReviews.ai, which provides a deeper understanding of customer perceptions and experiences.

Get all your Amazon reviews effortlessly by using just ASINs without needing any credentials. You can receive these reviews directly to your email, ticketing system, or even Slack. Our user-friendly interface is designed for anyone, eliminating the need for training. With access to all Amazon marketplaces, we ensure that you can obtain your data seamlessly. You can easily incorporate this information into the software tools you already utilize. Discover where customers face challenges and pinpoint the underlying issues. Our 24/7 support allows you to connect with experts whenever you need assistance. Frustrated with complicated eCommerce software, we created a straightforward application to simplify your experience. Improve your brand's standing against competitors by truly understanding your customers' needs and concerns. By enhancing both your products and customer experiences, you can increase sales across all marketplaces. Gain insights into your Amazon customers in real time with our service. Begin your 14-day free trial today; there's no requirement for a credit card, and you can cancel at any time. Join us and transform your approach to eCommerce effectively.

An app that allows you to send personalized, automated review requests. We offer 36% conversion rate for email requests, instead of a 1% rate. Customers will respond quickly because they can send photos and videos via WhatsApp. A chat interface that is intuitive and easy to use allows customers to form an emotional connection. You can send separate follow-up messages to customers for star ratings, text & image reviews, and encourage them to leave reviews. To encourage hesitant buyers to take a quick decision, display reviews in attractive widgets.

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Gather double the amount of video and text testimonials effortlessly. Imagine waking up to a flood of notifications in your inbox, each one a new testimonial waiting to be shared within moments. This heightened engagement leads to increased website visits, better conversion rates, and ultimately, more successful deals closed. With Senja, the entire process is streamlined and user-friendly. Design high-impact testimonial collection forms that you can distribute across various platforms. Encourage your customers to participate, provide incentives, and express gratitude with personalized thank-you messages. With Senja, you'll effortlessly amass twice the number of testimonials. All your testimonials can be conveniently housed in one centralized location. You can easily import testimonials from various online sources to consolidate your collection. Say goodbye to disarray and confusion. Whether managing one product or a hundred, you can oversee every testimonial in a single dashboard. Additionally, you can collaborate with your entire team, allowing them to add, modify, and distribute testimonials as needed, enhancing your outreach even further.

The Reviews & Messaging Solution for Local Enterprises. Paddle CRM serves as a comprehensive online tool designed for local enterprises, equipping them with essential features for lead generation, customer interaction, review management, and payment processing. This platform enhances customer acquisition, boosts ratings, fosters a strong reputation, accelerates payment collection, and facilitates effective communication with clients. Among its key offerings are: Automated online review management: Streamline your review requests, manage all responses from a single dashboard, and enhance your overall ratings. Direct messaging capabilities: Engage with customers through various channels, including text messaging, Facebook Messenger, Google Messages, and an integrated webchat. Secure payment collection: Effortlessly gather payments by sending a secure payment link to customers' mobile devices. Comprehensive CRM functionalities: Broaden your customer base with tools like lead importation and enhanced client communication features, ensuring a more robust engagement strategy. Paddle CRM ultimately empowers local businesses to thrive in a competitive landscape.